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Customer Business Manager - Ireland

Twinings Ovaltine

Customer Business Manager - Ireland Application Deadline: 1 July 2026 Department: Sales Employment Type: Permanent - Full Time Location: Home Based Job Summary We’re looking for a strategic thinker with hands‑on execution capability, bringing together the appetite to not only ‘dream it’ , but also demonstrate high accountability to ‘own it’ through a sleeves up, hands on approach. Your entrepreneurial mindset and results‑driven approach tap into our third value, you strive for greatness in all that you do, and ‘win it.’ Key Responsibilities Market Ownership: Lead Ireland as its own market; align strategy across direct and indirect models Customer Leadership: Own NI relationships and Tesco ROI; drive JBPs, negotiations and growth plans Distributor Management: Set clear KPIs, governance and cadence to deliver ROI performance via partners Excellence: Deliver availability, distribution and visibility across store and online Commercial Delivery: Own forecasts, budgets and trade spend; deliver revenue and margin targets Insight‑Led Growth: Translate market and shopper data into clear actions and opportunities Cross‑Functional Alignment: Orchestrate category, supply and marketing to land plans in market Full P&L responsibility for Ireland (sales, margin, agreed trade investment) Direct ownership: NI customers + Tesco ROI Indirect ownership: ROI distributor model (performance via influence/governance) Accountable for execution across all routes to market Skills, Knowledge and Expertise Strong FMCG account management (grocery multiples NI & ROI) Proven P&L ownership and commercial decision‑making Experience managing or influencing distributor models High analytical capability; translates data into action Strong stakeholder influence (internal + external) Track record of new business success Benefits Yearly bonus based on personal contribution and financial performance Flexible working options 25 days holiday plus 8 bank holidays and the option to buy and sell holidays Onsite Gym and Wellbeing Centre Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more Pension scheme with your contributions matched for up to 10% of your salary Cycle to work scheme SimplyHealth Cash plan Onsite Staff shop and online staff discounts Electric Car Scheme Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group. Four week Digital Nomad Opportunity for a variety of marketing leading development opportunities 2 recharge days a year to pause and get back on top and thriving Birthday day off Inspiring connection events in line with our exciting wellbeing vision #J-18808-Ljbffr Twinings Ovaltine

Vacancy posted 1 day ago
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