Credit & Collections Specialist

Join our expanding team! Job Type Full-time Description Venturi Supply is the parent company of a national network of distributors specializing in pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on. At the heart of everything we do is our people. From the shop floor and counter to the job site and field, it’s our team’s expertise, commitment, and problem‑solving mindset that set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency. Backed by strategically located branches, a vast inventory, in‑house fabrication capabilities, and decades of real‑world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know‑how, and a relentless focus on customer success. Role Overview The Credit and Collections Specialist will contact clients to collect outstanding payments. This position must strike a balance between maintaining trustful relationships and ensuring timely payments. The specialist should exhibit professionalism, trustworthiness, excellent communication skills, and the ability to work independently. Responsibilities Take action to collect past‑due customer balances through telephone calls, emails, or other professionally appropriate means. Place a high volume of phone calls to customers to collect balances. Work with customers to collect outstanding balances, using persuasive communication to arrange payment while maintaining customer goodwill. Interact with internal departments to reduce AR aging. Identify, monitor, and maintain assigned past‑due accounts, handling customer phone calls, account adjustments, reconciliations, and credit memos. Review daily credit holds to ensure credit risk and payment issues in the portfolio are under proper control, and work to reduce the number of holds. Setup and maintain customer and vendor accounts within the ERP system, including processing new customer credit applications, researching customers’ financial condition, obtaining creditor trade references, and obtaining appropriate credit reports to determine credit risk. Complete credit applications and forms requested by customers and vendors. Research and respond promptly to customer inquiries and assist with account reconciliation. Other duties as assigned. Requirements High school diploma or GED and three or more years of related experience and training; or an equivalent combination of education and experience. Minimum of three years of experience in Accounting or Finance. Computer literate and proficient with MS Office 365. Knowledge of basic accounting procedures and practices. Understanding of fundamental company structures (sole proprietorship, partnership, LLC, corporation). Familiarity with credit policies and procedures. Strong organizational skills with the ability to prioritize tasks and meet deadlines. Proven analytical and problem‑solving abilities with attention to detail. Ability to communicate effectively, both in writing and verbally. Thrives in a collaborative team environment. Detail‑oriented work style, comfortable with multiple priorities while maintaining a consistent approach. Physical requirements: sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling. Ability to pass a background check, MVR check, and drug test. Benefits We’re dedicated to our employees’ and their families’ health and well‑being. Benefits begin on the first of the month following 30 days of employment. Exceptional Health Coverage Two medical plans, including HSA‑qualified, with virtual care. Dental and vision coverage, including kids’ orthodontia. HRA reimbursement eligibility. Employer‑paid life and long‑term disability insurance. Smart Financial Benefits 401(k) plan: Pre‑tax and Roth options plus a generous employer matching contribution. Time Off & Work‑Life Balance 10 paid holidays and accrue PTO from your first day. Flexible workplace culture with career growth opportunities. Wellness & Support Access to a robust Employee Assistance Program (EAP) with 24/7 support for you and your family. Resources to support mental, emotional, and financial well‑being. Culture that Works for You Join a team that values integrity and innovation. Grow as a leader in industrial distribution with cutting‑edge automation and supply‑chain solutions. Be part of a company that prioritizes people over profits. Salary $25.00/hour to $27.00/hour Venturi Supply and its affiliated companies are dedicated to fostering a diverse and inclusive workplace. We are an equal‑opportunity employer and do not discriminate against individuals based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. #J-18808-Ljbffr Venturi Supply