Billing and Collections Specialist

JOB DESCRIPTION SUMMARY At The Nemecek Firm, we believe every person deserves skilled legal representation and to be treated with dignity throughout the immigration process. We help individuals, families, and businesses throughout the United States and abroad navigate complex immigration matters. Our work includes removal defense, asylum, family immigration, employment immigration, naturalization, and corporate immigration compliance. WHAT YOU’LL DO Process and apply client payments to the appropriate matters and invoices. Send invoices, receipts, payment confirmations, and account communications. Respond to client questions about balances, payments, and account activity. Monitor outstanding balances and contact clients about upcoming and past due payments. Establish payment arrangements with clients, document the terms, and follow up on payment commitments. Research payment discrepancies, returned payments, and incorrect account balances. Reconcile payment activity across the firm’s billing, case management, and accounting systems. Maintain accurate records while protecting confidential client and financial information. WHAT WILL SET YOU UP FOR SUCCESS You are accurate, organized, and comfortable working with payments and financial information. You can discuss balances and past due accounts professionally, respectfully, and confidently. You communicate clearly by phone and in writing. You can manage multiple transactions, client communications, and follow ups without losing attention to detail. You exercise good judgment, document your work, and recognize when an issue should be escalated. You are comfortable learning new systems and using technology responsibly while protecting confidential information. Experience with billing, payment processing, accounts receivable, collections, or client service is helpful but not required. Candidates who are fluent in Spanish, French, or another language will receive additional consideration, although foreign language fluency is not required. COMPENSATION The anticipated hourly pay range for this position is $20.00 to $25.00 per hour. Starting pay will be determined based on the candidate’s relevant experience, education, training, language proficiency, technical knowledge, and other job related qualifications. LOCATION This is a full time, in person position based in downtown Columbus, Ohio. The regular schedule is 8:30 a.m. to 5:30 p.m., Monday through Friday. TOTAL REWARDS Paid time off 9 company holidays Health insurance Dental insurance Retirement savings plan with a 3% company match Free parking Onsite gym and cafeteria Professional development and training opportunities WORKING AT THE NEMECEK FIRM Our clients trust us with legal matters that can shape their safety, families, careers, and futures. You will join a team that values clear communication, careful work, accountability, collaboration, and thoughtful service to every client. USE OF ARTIFICIAL INTELLIGENCE IN HIRING We may use artificial intelligence tools to support parts of the hiring process, including reviewing applications, analyzing resumes, assessing responses, and identifying information that may require additional review or verification. These tools support our hiring team but do not replace human judgment. All final hiring decisions are made by people. If you would like more information about how we process your information, please contact us. #J-18808-Ljbffr