Administrative Assistant
ROCS Grad Staffing
Why You Want To Work HereWe are seeking an organized, detail-oriented Administrative Assistant to provide administrative and operational support for a growing team in Manassas. This is a great opportunity for someone who enjoys a variety of responsibilities and wants to gain experience across customer service, purchasing, vendor coordination, inventory, and general office operations.Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.ResponsibilitiesProvide administrative and customer support to assist with daily department operations.Respond to customer inquiries related to spare parts, service, installation support, and order status.Communicate with customers and vendors by phone and email to gather information, answer questions, and provide updates.Assist with identifying and ordering replacement parts and accurately enter information into the company's ERP system.Prepare purchase orders and communicate with vendors regarding pricing, availability, and lead times.Follow up with vendors and customers to ensure orders are processed and delivered on schedule.Maintain accurate customer, vendor, purchasing, inventory, and order records.Update vendor pricing and product information within company systems.Research alternative suppliers and assist with vendor communications as needed.Assist with receiving incoming deliveries and verifying that orders are complete and undamaged.Prepare outgoing shipments and ensure parts and materials are correctly packaged and labeled.Assist with inventory organization, tracking, and maintaining accurate inventory records.Support general office administration, data entry, filing, documentation, and other departmental projects.Move throughout the warehouse as needed to open boxes, pack and unpack parts, and assist with receiving and shipping activities.Provide additional administrative and operational support to other departments as needed.QualificationsPrevious experience in administrative support, customer service, office administration, purchasing, inventory, operations, or a related field is preferred but not required.Strong verbal and written communication skills with the ability to communicate professionally with customers and vendors.Strong organizational skills and attention to detail.Comfortable making phone calls, following up on requests, and gathering information from customers and vendors.Basic proficiency with Microsoft Office, particularly Excel.Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.Self-motivated, dependable, and eager to learn new products, systems, and processes.Ability to work independently while also collaborating effectively with a team.Professional, patient, and solutions-oriented approach to customer and vendor interactions.Comfortable working in a role that combines traditional office/administrative responsibilities with occasional hands-on tasks. xhyhwjd Ability to move throughout a warehouse, open boxes, and pack or unpack parts and materials as needed.Ability to work fully onsite in Manassas, VA, Monday through Friday, 7:30 AM–4:00 PM. ROCS Grad Staffing
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