Senior Product Manager - Conversational AI

Overview

Location: Remote within USA

Employment Type: Full-Time (W2, Hourly)

Build patient-first digital experiences powered by AI

Trissential is partnering with a world-class healthcare organization to bring on a Senior Product Manager to lead a patient-facing conversational AI platform . This is a high-visibility role where you'll own product strategy and execution

If you thrive at the intersection of product leadership, large language models, and meaningful healthcare outcomes , this role offers the opportunity to deliver technology that directly improves how patients engage with care

What's in It for You?

• Own the Product Vision - Lead the end-to-end lifecycle of a strategic conversational AI product from MVP to scaled adoption
• Work on Cutting-Edge AI - Build products leveraging LLMs, Gemini, Vertex AI, and RAG-based architectures
• Real-World Impact - Deliver patient-centered digital experiences that support better access, understanding, and engagement
• Strategic Influence - Partner with senior clinical, business, and technical leaders across the enterprise
• Growth & Autonomy - Operate as a trusted senior product leader in a fast-moving, investment-backed environment

Your Role & Responsibilities

• Define and execute the product strategy and roadmap for a conversational AI platform supporting patient-facing use cases
• Lead delivery of an MVP launch and manage iterative quarterly enhancements
• Own the full product lifecycle including strategy, planning, execution, monitoring, and optimization
• Translate business and patient needs into clear product requirements, user stories, and acceptance criteria
• Drive Agile product development processes including backlog management, sprint planning, and prioritization
• Partner cross-functionally with engineering, design, clinical, and business stakeholders
• Collaborate with engineering teams leveraging Gemini (via Vertex AI) and retrieval-augmented generation (RAG) pipelines
• Define and track KPIs, success metrics, and product performance indicators
• Proactively identify risks, plan contingencies, and resolve complex product and stakeholder challenges
• Act as the primary liaison between technical teams and non-technical stakeholders

Skills & Experience You Should Possess

• 5-8+ years of experience in product management with senior-level ownership
• Proven success delivering digital or platform-based products in Agile environments
• Strong understanding of LLMs and AI-driven product value drivers
• Experience working closely with engineering teams on AI/ML-enabled solutions
• Excellent stakeholder management, communication, and influence skills
• Strong analytical mindset with the ability to balance qualitative and quantitative insights
• Comfort operating in ambiguity while maintaining strategic focus and execution discipline

Bonus Points If You Have

• Hands-on familiarity with prompt engineering, context management, or system instruction design
• Experience with Gemini, Vertex AI , or similar LLM platforms
• Knowledge of RAG architectures and AI system design patterns
• Experience in healthcare or patient-facing digital products
• Familiarity with tools such as Jira, Confluence , or similar
• MBA or advanced degree

Education & Certifications You Need

• Bachelor's degree in Business, Computer Science, Engineering, or a related field
• Advanced degree or MBA preferred

What We Offer

At Trissential , we value expertise, innovation, and collaboration. By joining our client's team, you'll work on high-impact AI initiatives while enjoying flexibility and strong benefits

• Competitive Compensation -$85-$95 per hour . Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography
• Comprehensive Benefits for you and your dependents - Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
• Paid Time Off -Offers paid time away from work
• Career Growth - Exposure to enterprise-scale conversational AI and LLM initiatives
• Collaborative Culture - Work with multidisciplinary teams that value trust, transparency, and impact

This role is open only to candidates authorized to work in the United States

Ready to make an impact?

If you're excited about building AI-powered products that improve patient experiences and want to lead meaningful innovation, we'd love to hear from you. Apply today and take the next step in your product leadership journey with Trissential