Charles Hotel In Harvard Square - Food & Beverage Supervisor

Charles Hotel In Harvard Square - Food & Beverage Supervisor Address One Bennett St, Cambridge, MA, 02138 Compensation $21.00/hour Job Description Join Our Team as a Food & Beverage Supervisor! Step up to the plate and take center stage as our next Food & Beverage Supervisor! Picture yourself as the heart and soul of our full-service restaurants—mixing hospitality magic, orchestrating your crew, and making every meal a showstopper. Partner with the Food & Beverage Manager to craft flawless service, ignite team spirit, and keep the action moving behind the scenes. You’ll be the cheerleader, problem-solver, and guest happiness guru, ensuring everyone walks out with a smile. If you’re ready to lead with enthusiasm and make every dining moment memorable, this is your cue to shine!

KEY SKILLS/RESPONSIBILITIES

Service Superheroes: Ensure every meal meets high standards of taste and presentation by monitoring food quality throughout service. Address guest feedback and concerns promptly and professionally, turning challenges into opportunities for memorable experiences. Team Titans: Foster a collaborative environment by encouraging open communication and teamwork among staff. Lead by example and share insights at team meetings, helping everyone stay informed and motivated. Operations Olympians: Manage daily operations by overseeing costs, handling cash transactions accurately, preparing staff schedules, and maintaining inventory. Utilize technology to streamline processes and keep everything running smoothly and efficiently. Growth Gurus: Develop creative promotional campaigns and ideas to attract more guests and boost sales. Support training and performance initiatives to help team members grow and contribute to overall business success.

EDUCATION & EXPERIENCE

High school diploma or equivalent required; college coursework in hospitality is a plus. At least one year of progressive experience in hotels or related fields, with supervisory experience preferred. Strong communication and problem-solving skills, with the ability to multitask and maintain composure under pressure. Demonstrated initiative and effective listening, understanding, and clarification abilities. Competence in interpreting financial data and performing basic arithmetic. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan #J-18808-Ljbffr Aimbridge Hospitality LLC