Branch Manager

Branch ManagerSouthern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.Are you ready to be Part of Something BIGGER?M.E. Flow- Lorton, a Southern Home Services Company, is looking for a dynamic Branch Manager to join a thriving business that believes in work life balance and cares about YOU!About this role:This individual will be responsible for sales, operations, profit/loss and must have a proven track record of achieving or exceeding revenue and profit goals. Our organization believes in developing leaders and decision-makers. The role will provide you significant autonomy along with organizational support to help you succeed.In this role, you will be responsible for:Creating, communicating, and implementing the mission and overall direction.Leading managers of multiple business layers of a very successful organization.The Branch Manager helps formulate and implement the strategic plan for the company and work with all levels of the organization to execute.Maintaining awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, new industry developments and standards, and so forth.Leading company through change including expanding upon business offers and exploring new ideas and ways of doing things.Evaluate the success of the organization using a set of strategically important measures to determine the ongoing success - or lack thereof - that the organization is experiencing. Use measurable aspects of the work environment to gauge other aspects of business success.Manage and develop the leadership staff, the Branch Manager's responsibilities include hiring, terminating, and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance, and directing work assignments to ensure effective use of resources and customer satisfaction.With the participation of the executive team, the Branch Manager meets regularly with senior company leadership to make sure that decisions the organization needs are well-thought out and timely. Uses this team to spread ideas and direction throughout the organization until every employee understands their expected role and responsibilities for contribution.Evaluates workload in a way that best utilizes manpower and maximizes profits.Ensure all process and procedures are followed.Observes all safety and Company rules and regulations in the performance of duties.The Branch Manager has full financial responsibility for center organization.In the General Manager's absence, the Branch Manager will provide support across all areas of the business.Attend to customer escalation issues/satisfaction.Identify and communicate where improvements can be utilized.Additional duties as assigned.Required Qualifications:Strong desire to lead and develop othersHome Services industry related knowledge and experience5 or more years leading teams in a related industry3+ years of Profit and Loss experienceProven ability to engage, develop, and retain high-performing employees while reducing turnoverProven sales experience in business to consumer home services salesAbility to grow and retain the customer membership base through strong service and sales strategiesA progressive career path with home services trades experienceDemonstrated success and stability in their prior rolesThe physical requirements of this job include:Perform work while sitting and/or standing at an individual work station or officeCommunicate verbally via phone or other communication device.Ability to stand, walk and sit; talk or hear, both in person and by telephoneUse hands to type, handle or feel objects or controls; reach with hands and arms.Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.Work is usually performed in an indoor office environment.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.Benefits:We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.Generous bonus plan based on performancePaid TrainingDiscount Gym MembershipHealth insuranceDental insuranceVision insuranceEmployee discounts401K Plan with match and no vestingFlexible spending accountHealth savings accountLife insurancePaid time offCompany paid Short Term DisabilityAdvertised pay is average base plus bonuses for the Branch Manager position.This is an Exempt position.Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization.