Business Development Manager

Are you passionate about building strategic partnerships and driving commercial growth in the travel industry?

At Palladium Hotel Group, we are seeking a Business Development Manager to lead our commercial strategy across the Tri-State area (New York, New Jersey, and Connecticut) and New England . The ideal candidate should be based in or around New York City , where they will build and strengthen relationships with travel partners while expanding our market presence.

Main Responsibilities

• Develop and execute the annual territory business development plan aligned with commercial objectives.
• Build, manage, and grow relationships with travel agencies, consortia, host agencies, tour operators, OTAs, and other strategic partners.
• Identify and develop new business opportunities while maximizing existing accounts.
• Deliver sales presentations, product training sessions, business reviews, and partner meetings.
• Organize and host FAM trips, trade shows, educational events, webinars, and networking activities.
• Monitor market trends, competitor activity, and customer insights to identify growth opportunities.
• Analyze sales performance and develop action plans to achieve or exceed revenue targets.
• Manage sales pipelines, forecasting, and account activity through Salesforce CRM.
• Collaborate with Marketing, Revenue Management, Reservations, and Operations to execute commercial initiatives.
• Represent Palladium Hotel Group at industry events and strengthen brand awareness across the territory.

Requirements:

• Bachelor's degree in Business, Tourism, Hospitality, or a related field.
• Minimum 3 years of experience in Business Development, Sales, or Account Management within the travel industry.
• Strong knowledge of the U.S. leisure travel market, preferably within the all-inclusive resort sector.
• Proven experience developing travel agency accounts and achieving sales targets.
• Excellent relationship-building, negotiation, presentation, and communication skills.
• Experience with CRM platforms (Salesforce preferred) and Microsoft Office.
• Ability to analyze market trends and develop strategic territory plans.
• Willingness to travel extensively (approximately 80%).
• Valid driver's license.
• Experience with luxury or premium hospitality brands is highly desirable.

What We Offer:

• The opportunity to represent one of the world's leading all-inclusive hotel brands.
• A dynamic and international work environment.
• Career growth and professional development opportunities.
• Collaboration with global commercial and marketing teams.
• Participation in major industry events, trade shows, and FAM trips.
• The opportunity to make a real impact on the commercial growth of this area market.

If you're ready to take the next step in your hospitality sales career, we'd love to hear from you.