IT Desktop Support Technician (MSP)

IT Desktop Support Technician (MSP)We are seeking an IT Desktop Support Technician (MSP) to join our fun and collaborative team! The IT Desktop Support Technician (MSP) will work on level 1 issues on the Service Desk and prepare Microsoft Windows and Mac OSX workstations and laptops for deployment.The IT Desktop Support Technician (MSP) is an opportunity to join a customer-centric Managed and Cloud Service provider with a team-oriented environment built on effective collaboration and employee career growth opportunities. We have a "Work hard play hard mentality" and believe in celebrating success on the team through company outings, promotions, and recognition.Responsibilities:Provide level 1 support for all client tickets.Troubleshoot & Administer O365Manage accounts in active directory for various clientsProvide desktop support, provision laptopsWork along side senior engineers for exposure to project based workRequirements:Comfortable with multiple technologies such as Active Directory, Microsoft Office Suite, Windows Operating Systems, printers, phone systems, Exchange, basic network and systems administration and desktop support.Excellent communication and customer service skills are required.1-3 years of IT experience required6 months- 1 year MSP experience REQUIREDConnectWise experience a major plusBenefits:Salary: $40,000-$50,000Health, dental, vision coverage401k+ company matchCertification reimbursementQuick advancement opportunitiesUnlimited PTOFrequent company eventsFree lunch FridaysContinued mentorship opportunities