System Administrator (MSP | Tier 2.5 Projects & Escalations)

MSP Experienced System AdministratorWe're seeking a MSP experienced System Administrator to take on a Tier 2.5 role in our fast-paced MSP environment. This is the perfect opportunity for a seasoned support professional ready to take on advanced technical challenges, lead project work, and work directly with clients across various industries.You'll manage escalated issues, support complex environments, and participate in deployments and migrations. If you're someone who thrives in dynamic environments and wants to move toward Tier 3 or infrastructure architecture, this role is built for you.Role Responsibilities:Troubleshoot and resolve advanced server, cloud, and network issuesParticipate in and occasionally lead client-facing projects and technical implementationsDeliver high-level support to VIPs and executive usersCollaborate with Tier 1 and Tier 2 engineers; provide technical mentorshipRecommend infrastructure and process improvements based on best practicesQualifications:2+ years in a Managed Service Provider or IT consulting roleStrong hands-on experience with Microsoft 365, Azure, Windows Server, and Active DirectoryFamiliarity with Hyper-V or VMware, networking fundamentals, and tools like Datto, Veeam, or AutotaskStrong communication and documentation skillsAbility to manage work independently in a fast-paced environmentCertifications such as CompTIA, CCNA, or Microsoft credentials are a plusBenefits:Health, dental, and life insurancePTO, paid holidays, and certification reimbursementPerformance bonusesFrequent team outings and professional development sessionsClear growth path with training and mentorship#MH555