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Patient Experience Coordinator

Albany ENT & Allergy Services P C

FACE Saratoga is growing, and we are seeking a Patient Experience Coordinator to join our practice. FACE Saratoga offers medical aesthetics and facial plastic surgery founded and led by Dr. Hannah Morrin.

The Patient Experience Coordinator serves as the first impression and primary front-of-house representative of FACE. This highly visible role is responsible for delivering an exceptional, personalized patient experience from the initial phone call through post-visit follow-up. The position blends hospitality, communication, scheduling, and administrative coordination to ensure every patient interaction reflects the practice's commitment to service excellence.

The ideal candidate is professional, personable, proactive, and detail-oriented, with excellent judgment and communication skills. This individual creates a warm, polished, and welcoming environment for patients while ensuring seamless administrative operations and consistent follow-through on patient needs. Experience in aesthetics, plastic surgery, dermatology, cosmetic medicine, wellness, or another high-touch service environment is strongly preferred.

Compensation details: 20-25 Hourly Wage

PI2f11c2b810d1-38059-41942045

Vacancy posted 1 day ago
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