Program Management - Commercial and Investment Bank Finance Transformation and Innovation

Vice President – Transformation Program Manager

Join our Finance Transformation team to shape and deliver the strategic architecture of Finance. You will lead a portfolio of high-impact initiatives across P&A, modernizing platforms, data flows, and processes that power planning and forecasting (Balance Sheet, RWA, Capital, Revenues, Expenses, Headcount). This role requires exceptional executive communication, program leadership, and the ability to translate strategy into execution while managing risk, governance, and adoption at scale.

Job Responsibilities

• Strategy and Portfolio Leadership
  • Set the transformation agenda and roadmap for P&A, aligned to Finance's strategic architecture and firmwide priorities.
  • Manage a portfolio of multi-workstream programs with clear OKRs/KPIs, benefit realization plans, and outcome-based milestones.
  • Translate strategic objectives into executable plans across platforms, data, processes, and operating model.
• Program Delivery and Governance
  • Oversee end-to-end delivery of multiple large-scale initiatives, including scope, business case, plans, budgets, timelines, and resource allocation.
  • Proactively identify, manage, and resolve risks, issues, and cross-program dependencies; ensure strong controls and audit readiness.
  • Establish executive-ready governance, steering forums, scorecards, dashboards, and MIS to track performance and inform decisions.
• Stakeholder and Executive Engagement
  • Build and maintain senior-level relationships across LOBs, Technology, Data, Risk/Controls, and Operations to ensure alignment and sponsorship.
  • Lead forums for updates and decisions, driving consistent and transparent communication across stakeholders and workstreams.
• Operating Model and Process Reimagination
  • Design and implement target operating models, future-state process flows, and handoffs across P&A to reduce cycle time and risk.
  • Leverage automation, AI/ML, and data-driven insights to optimize planning, forecasting, close, and reporting processes.
• Data, Digital, and Cloud Enablement
  • Partner with Technology and Data teams to modernize data pipelines and platforms (e.g., cloud, Databricks, AWS) with strong data quality, lineage, and governance.
  • Integrate analytic capabilities and advanced methods (e.g., AI/ML, LLMs) to enhance forecasting, scenario modeling, and decision support.
• Requirements, Testing, and Change Management
  • Lead development and refinement of strategic business requirements; ensure traceability from requirements to benefits realization.
  • Own UAT strategy end-to-end: test planning, test case design, environment readiness, execution oversight, and sign-off governance.
  • Drive business readiness and adoption, including communications, training materials, and enablement sessions for end users.
• Financials, Benefits, and Value Realization
  • Manage program budgets and vendor engagements; measure and report on benefits (productivity, quality, control, customer experience).
  • Ensure sustained outcomes post-implementation via stabilization plans, run-state governance, and continuous improvement.
• Leadership and Culture
  • Lead and mentor project managers and analysts in a matrixed environment; foster accountability, curiosity, and an ownership mindset.
  • Champion agile ways of working, continuous improvement, and a culture of transparency and collaboration.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Finance; strong grounding in financial concepts relevant to P&A.
• 10+ years of experience in program/project management and business analysis, including leadership of multi-year, multi-workstream transformations.
• Proven end-to-end delivery expertise: scoping, business case development, budget and timeline management, implementation, and change management.
• Mastery of delivery methodologies and governance (Agile, SCRUM, and Waterfall) with the judgment to select and blend approaches.
• Demonstrated success influencing and engaging senior stakeholders; excellent executive communication and presentation skills.
• Advanced analytical and structured problem-solving skills; ability to decompose complex processes and architect scalable solutions.
• Strong understanding of data flows between applications and cloud architecture; ability to leverage data for decision-making.
• Hands-on experience with Microsoft Office (Excel, Visio, PowerPoint) for executive-ready materials, process maps, and decision support.
• Established track record building and operating governance, scorecards, and MIS to manage risk, performance, and benefits.
• Ownership mindset with the ability to operate in a fast-paced, ambiguous environment and drive outcomes across functions.

Preferred Qualifications, Capabilities, and Skills

• Advanced degree or relevant certifications are a plus (e.g., PMP/ SAFe).
• P&A and/or Controllers domain experience, including planning and forecasting across Balance Sheet, RWA, Capital, Revenue, Expense, and Headcount.
• Technical knowledge and experience with Cloud, Databricks, AWS, and modern data platforms; familiarity with APIs and data orchestration.
• Practical exposure to AI/ML and LLM-enabled solutions for forecasting, analytics, and process automation.
• Experience designing target operating models, business process reengineering, and control integration; familiarity with risk and regulatory considerations.
• Experience leading large-scale UAT and business readiness programs, including training and adoption for diverse user populations.

ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.