Document Processing Specialist

Why Texas Association Of School Boards (TASB)

We come from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources so they can focus on what matters most — excellent and equitable education for all 5.4 million Texas students.

We feel privileged to work alongside talented team-members who are passionate about education and enjoy learning from new and different perspectives. And our passion for education and learning doesn't end there. Our culture has always encouraged employees to grow and become their best selves both professionally and personally through a variety of innovative and collaborative development opportunities.

TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year. This means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare, onsite gym, wellness program, tuition reimbursement, remote work options, flexible schedules, and more.

Every role at TASB thoughtfully complements our mission and the educational impact being made in communities across Texas. If you consider your work exceptional and want to help drive our mission forward, keep reading!

About You

As a Document Processing Specialist, you will be responsible for accurately identifying, sorting, batching, and preparing all TASB Risk Management Services claims documents for data capture via electronic optical scanning. You will also be responsible for indexing and routing all documents received to the appropriate departments within TASB Risk Management Services. This is an Austin-based hybrid role requiring the successful candidate to work at our TASB headquarters in north Austin.

A Typical Day

• Receive, open and pre-sort all mail for TASB Risk Management Services.
• Examine and identify all incoming documents and sort into pre-scan batches by category type.
• Process and index mail, images, faxes and priority documents into the appropriate workflow.
• Answer questions from both internal and external customers and help with navigating the various systems TASB uses.
• Recognize a wide range of documents, including state regulatory forms, which are typically determined by the Texas Department of Insurance Division of Workers' Compensation.
• If you're still reading, we'd love to meet you!

How You'll Make An Impact

Support the TASB Risk Management team by receiving, sorting and filing critically important documentation to facilitate successful handling of claims from multiple lines of coverage.

Skills For Success

Education And Experience:

• High School diploma or GED
• General office experience
• Experience with OnBase considered a plus
• Knowledge of workers' compensation claims considered a plus

Knowledge, Skills And Abilities:

• Possesses high standards for service delivery
• Ability to work in multiple complex software systems
• Effective interpersonal and communication skills
• Organizational skills
• Ability to work independently and in cross-functional teams
• Ability to multi-task in a fast-paced production environment
• Data entry at 7000 keystrokes per hour
• Working knowledge and recognition of claims documents is considered a plus.

The TASB Difference

• Enjoy competitive pay and rich benefit offerings.
• Be part of a collaborative environment where every contribution impacts Texas public schoolchildren.
• Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance.
• Learn and grow individually and together through frequent professional development; diversity, equity, and inclusion panels; wellness seminars; and more.
• Work alongside transparent leaders with an open and consistent feedback approach.
• Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year.

Posting Notice

• The health and safety of our employees and members is our top priority.
• TASB is an equal opportunity employer and will not discriminate on the basis of an individual's race, color, disability, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, marital status, veteran status, or any other personal characteristic protected by law.
• This position does not qualify for visa sponsorship.
• Any job offer is contingent upon receipt of results of a satisfactory background check.