Program Manager

Program ManagerLocation: Richmond, VA Contract: 6 + Months Note: ON SITE REQ: Minimum 3 days on site but can vary which days depending on meeting schedules. Parking is NOT provided for contractorsThe Client is looking for a PM to manage the transition to a new Banking partner for all its divisions and functions that either collect revenue, perform or support deposit duties and/or other monies processing in any capacity for the SCC (7 divisions). This will require managing the overall deliverables and resources from all stakeholders, which include the selected Banking partner resources, the SCC representatives from each Revenue collecting division (6), OCC (Office of Commission Comptroller) and ETS (Enterprise Technology Services). As new technology and services will be deployed a key component will be to ensure a complete set of requirements are documented up front for each division. In addition, this role will need to facilitate and support the divisions to identify changes in current processes needed to streamline activities and take full advantage of the new technology available from the selected Banking partner.Required/Desired:Experience in program management, product ownership, IT modernization, or enterprise delivery roles or equivalent combinationProcess reengineering & mapping experienceExperience consistently driving on-time delivery by establishing clear milestones, proactively managing cross-division dependenciesExp with ensuring all stakeholders remain aligned on schedule commitmentsExperience leading multi-division, high-visibility technology or modernization initiativesStrong facilitation, communication, stakeholder management, and executive presentation skillsKnowledge of Agile methodologies (Scrum, Kanban) and familiarity with tools such as Jira, Planner, or similar Agile work-management platformsProficiency in Microsoft Office, SharePoint, Teams, Visio, Project, and PowerBIHands on professional to support teams and management navigate through significant processes changesAbility to maintain confidentiality, exercise initiative, and demonstrate professionalism and dependability.Active PMP (pls upload under Reference tab)CSM and SAFe certsExperience with banking platforms and Oracle a plus, or similar ERPsExperience with Revenue collections and /or cash management cycles and toolsCSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials