Business Systems Administrator

Business Systems Administrator

The Business Systems Administrator is responsible for the ongoing administration, configuration, and optimization of business applications across the organization. This is a senior individual contributor role focused on managing business SaaS platforms after implementation, rather than traditional infrastructure or help desk support.

Key responsibilities include:

• Manage day-to-day administration of business applications, including configuration, user access, permissions, workflows, and processes.
• Establish and document administration processes for new and existing platforms.
• Partner with HR, Finance, Operations, and other business teams to understand system needs and translate requirements into system configuration.
• Manage and prioritize administration activities across multiple business applications.
• Support integrations and coordination between business platforms.
• Help transition business-owned applications into structured IT governance.
• Operate independently while partnering closely with IT leadership.

Qualifications include:

• Strong hands-on experience administering business SaaS applications, including configuration, workflows, user/role management, and integration oversight.
• Experience with HRIS/payroll, financial or accounts payable, and work management platforms.
• Ability to build processes and administration models in environments with limited existing documentation.
• Strong business-facing communication and stakeholder management skills.
• Ability to work independently and manage multiple systems and priorities.
• Familiarity with APIs and business application integrations preferred.
• Healthcare or multi-site organizational experience is a plus.

This role is focused specifically on business application administration and does not include network administration, hardware support, Windows administration, end-user device support, or general infrastructure responsibilities.