Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
Since opening in December 2020, our office has grown to a team of five. We take pride in working hard while keeping the culture fun, supportive, and rewarding. Successes are shared across the office, and while we keep work as the priority, we also enjoy celebrating wins together.

Team members enjoy perks such as benefits after 90 days, quarterly outings (from go-kart racing to team fun at Dave & Buster’s), and a fully stocked break room with snacks, drinks, and even lunch meat so you can make a sandwich without spending extra on food.

We also enjoy being part of the community through events like the Senoia Car Show, Jeepfest, and the Christmas parade—with plans to get back to doing more of these in the near future.

If you’re someone with thick skin who thrives in a positive, team-oriented environment and wants to grow in your career, we’d love to meet you!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Chase Mewbourn - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.