Account Manager

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology. About the Role: As an Inside Sales Representative at Cyncly, you will play a crucial role in driving revenue growth by developing new business opportunities and managing client relationships. You will be responsible for engaging with prospective clients, understanding their needs, and offering tailored software solutions that enhance their operations. The ideal candidate is motivated, customer-focused, and thrives in a fast-paced, technology-driven environment. Key Responsibilities: Lead Generation : Proactively identify and qualify leads through research, networking, and inbound marketing efforts. Sales Outreach : Conduct cold and warm outreach via phone, email, and digital communication to prospective clients. Client Needs Analysis : Engage in consultative conversations to understand customer pain points, business challenges, and objectives. Product Demonstrations : Effectively present and demonstrate Cyncly's software solutions to potential clients, highlighting how they meet specific needs. Pipeline Management : Manage and track leads, opportunities, and sales activities using CRM tools such as Salesforce. Customer Relationship Management : Develop strong, long-lasting relationships with clients to ensure satisfaction and uncover opportunities for up‑selling or cross‑selling. Collaboration : Work closely with marketing, product, and customer success teams to ensure a seamless customer experience and ongoing product education. Sales Targets : Consistently meet or exceed monthly and quarterly sales quotas and performance metrics. Market Intelligence : Stay informed of industry trends, competitor products, and evolving customer needs to effectively position Cyncly’s offerings. Requirements: Experience in the kitchen and bath design industry is highly preferred Familiarity with kitchen and bath design software (e.g., 2020 Design) is preferred Experience in sales, specifically targeting SMB clients, with a proven track record of success in new logo acquisition Strong presentation and product demonstration skills. This position is conducted in English. Knowledge of Spanish is an asset and may support certain job responsibilities, but is not a requirement. Attributes: Highly self‑motivated and results‑driven with a focus on achieving and exceeding sales goals Capable of handling objections and turning challenges into sales opportunities Strong interpersonal skills with the ability to build relationships quickly and professionally Collaborative team player with a positive, solution‑oriented mindset Working for us At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect. Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together. If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us. In accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is $40,000 - $48,000 CAD, depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, or equity, as well as a comprehensive benefits package. Candidates applying from jurisdictions with specific pay disclosure requirements (e.g., California, Colorado, New York, Washington, Illinois, British Columbia) will receive location‑specific compensation details in compliance with local laws. #J-18808-Ljbffr Cyncly