Manager, Enterprise Data

AAA Club Alliance is hiring for an Enterprise Data Manager to join our team! What We Offer You:As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:Competitive annual salary; the starting base compensation for this position is: $105,147-$167,018*Annual Bonus EligibilityHybrid schedule (3 days on-site weekly)Comprehensive health benefits packageGenerous accrued paid time off + 8 paid holidays401(K) plan with company match up to 7%Professional development opportunities and tuition reimbursementPaid time off to volunteer & company-sponsored volunteer events throughout the yearOther benefits include a complimentary AAA Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.Primary Responsibilities:Lead all aspects of the Enterprise Data team, including employees, consultants, managed-service partners, and cross-functional contributors across business analysis, data analysis, architecture, modeling, engineering, quality assurance, BI enablement, platform operations, and production support. Own the enterprise data warehouse as a technology product and business capability, with accountability for service reliability, delivery performance, stakeholder outcomes, platform health, technical debt, security, cost, and continuous improvement.Define, maintain, and execute the long-term enterprise data warehouse strategy and multi-year roadmap, including target-state architecture, platform modernization, cloud migration, technical debt reduction, data-product evolution, semantic-layer development, resiliency, and lifecycle management.Own the consolidated backlog for strategic initiatives, regulatory and control needs, production defects, maintenance, technical debt, platform upgrades, and business enhancements; establish transparent intake, sizing, prioritization, dependency management, release planning, and roadmap communications.Partner with business leaders, product owners, BI teams, and subject-matter experts to gather and validate business processes, decisions, metrics, events, entities, grain, history, security, service-level, and nonfunctional requirements, translating them into testable epics, features, stories, acceptance criteria, and data contracts.Lead source-data discovery, profiling, and analysis across databases, APIs, files, streams, and third-party data; ensure teams document source meaning, record behavior, change patterns, authoritative ownership, data quality, lineage, retention, and fitness for use.Establish and govern enterprise data architecture across ingestion, landing, lake/lakehouse, integrated warehouse, operational data, master and reference data, semantic, presentation, analytics, AI, metadata, security, observability, and consumption layers.Lead conceptual, logical, physical, dimensional, relational, and semantic data modeling; ensure consistent business definitions, conformed dimensions, appropriate grain and history, reusable structures, lineage, auditability, performance, and alignment to enterprise architecture standards.Provide technical leadership for ETL/ELT and data integration design and development, including ingestion, cleansing, transformation, source-to-target mapping, business-rule implementation, reconciliation, metadata capture, error handling, restartability, performance tuning, and maintainable code patterns.Own overall integration job orchestration and dependency design across batch, event-driven, API, streaming, and near-real-time workloads; require dependency-based triggers, controlled parallelism, recovery procedures, failure isolation, alerting, and end-to-end schedule optimization rather than fragile time-based scheduling.Establish software-engineering and DevSecOps standards for data solutions, including version control, peer review, branching, automated unit and data tests, artifact management, infrastructure as code, environment configuration, secrets management, CI/CD pipelines, segregation of duties, release approvals, rollback, and production deployment.Define and enforce an end-to-end test strategy covering unit, component, schema, transformation, integration, regression, performance, security, reconciliation, disaster-recovery, and user-acceptance testing; ensure traceability from requirements and source-to-target rules through test evidence and release approval.Coordinate UAT with business owners and BI consumers, including representative test data, expected results, defect triage, sign-off, release readiness, and validation that downstream reporting and analytics are materially complete before production deployment.Own the post-production data quality control framework, including preventive and detective controls, file and schema validation, record-count and financial reconciliation, business-rule thresholds, anomaly detection, exception workflows, issue ownership, root-cause analysis, remediation, certification, and control evidence.Create and maintain production monitoring, alerting, observability, runbooks, support procedures, service measures, and operational dashboards covering availability, freshness, completeness, accuracy, pipeline reliability, latency, recoverability, and cost; ensure recurring incidents and temporary fixes are converted into backlog items and permanent improvements.Own financial management for the data warehouse environment, including annual operating and capital plans, project forecasts, vendor and license spend, cloud consumption, labor mix, chargeback/showback inputs, business-case development, variance management, and investment optimization.Drive cloud infrastructure and FinOps optimization across compute, storage, query processing, orchestration, data movement, reservations/commitments, retention, and BI capacity; establish cost transparency, budgets, alerts, unit-cost measures, rightsizing, workload tuning, and architecture trade-off reviews.Provide accountable project and program delivery for enterprise data initiatives, including scope, schedule, budget, staffing, dependencies, risks, issues, quality, vendor performance, executive reporting, change control, adoption, and benefits realization.Balance strategic delivery, maintenance, production support, governance, and platform modernization through capacity planning and resource allocation; proactively identify skill, staffing, partner, and knowledge-retention risks.Lead enterprise data governance execution, including business glossary, data ownership and stewardship, critical data elements, metadata, lineage, access, privacy, retention, master/reference data, quality standards, certification, and controlled change management.Manage BI platform administration and future direction in coordination with BI leadership, including semantic-model standards, certified datasets, workspace and capacity governance, self-service enablement, security, lifecycle management, and alignment with the enterprise data architecture.Establish architecture, engineering, quality, and delivery review forums; define measurable standards and quality gates; and ensure exceptions, risks, and technical decisions are documented, approved, and actively managed.Coach and develop team members; set clear technical and delivery expectations; build succession and skill-development plans; and promote strong business-domain knowledge, engineering discipline, documentation, collaboration, and accountability.Other duties as assigned.Minimum Qualifications:Bachelor's degree in Computer Science, Information Technology, Data Engineering, Information Systems, Business, or a related field required; an equivalent combination of education and relevant experience may be considered.8+ years of progressive experience in enterprise data warehousing, data engineering, analytics, architecture, data management, or governance, including ownership of production data platforms.5+ years of experience leading complex data or technology delivery, including roadmap, backlog, financial, vendor, risk, and stakeholder management responsibilities.3+ years of people-leadership experience managing multidisciplinary teams that include data architects/modelers, data engineers, analysts, QA/test resources, BI professionals, and external delivery partners.Demonstrated experience designing and operating cloud data warehouse or lakehouse platforms using services in Google Cloud Platform, Microsoft Azure, or Amazon Web Services; direct experience with BigQuery and related GCP data services is strongly preferred.Demonstrated experience with conceptual, logical, physical, dimensional, and semantic modeling; source-to-target mapping; slowly changing dimensions; historization; metadata; lineage; and performance-oriented database design.Strong knowledge of ETL/ELT engineering, SQL, APIs, files, event/stream integration, workflow orchestration, dependency management, error handling, reconciliation, performance tuning, and production support.Experience implementing CI/CD and DevSecOps practices for data pipelines and infrastructure, including Git-based version control, automated testing, environment promotion, infrastructure as code, release controls, and rollback.Experience establishing automated data-quality controls, observability, monitoring, alerting, operational SLAs/SLOs, root-cause analysis, incident/problem management, and post-production control frameworks.Experience leading end-to-end testing and UAT for integrated data solutions, including test strategy, representative data, traceability, regression, reconciliation, defect management, and business sign-off.Experience managing technology budgets, cloud costs, forecasts, contracts, vendors, and investment cases; working knowledge of FinOps principles and cloud capacity/cost optimization.Experience with Agile delivery methods such as Scrum and Kanban, backlog and roadmap management, and tools such as Jira or Azure DevOps.Experience with BI and visualization platforms such as Microsoft Power BI, Tableau, or Looker, including semantic models, certified datasets, security, and capacity governance.Experience managing multiple stakeholders and delivery partners in a collaborative, fast-paced enterprise environment.Experience with AI/ML data enablement, MLOps, customer identity, master data management, and real-time data products is a plus.Knowledge Skills and Abilities:Ability to translate business strategy, operational processes, analytical questions, and control requirements into an integrated data architecture, prioritized roadmap, executable backlog, and measurable delivery plan.Deep understanding of enterprise data architecture, data warehousing, lakehouse patterns, data modeling, ETL/ELT, orchestration, metadata, lineage, governance, semantic layers, data quality, testing, CI/CD, observability, security, and production operations.Ability to make sound architecture and investment trade-offs based on business value, data trust, scalability, performance, resiliency, security, maintainability, delivery speed, operating complexity, and total cost of ownership.Ability to lead through influence across business units, enterprise architecture, infrastructure/cloud, cybersecurity, applications, integration, finance, procurement, BI, data science, and vendor teams.Ability to establish practical operating mechanisms, standards, controls, decision rights, metrics, review cadences, and accountability that improve delivery quality rather than add unnecessary process.Strong financial, commercial, and vendor-management acumen, including budgeting, forecasting, capacity planning, contract performance, cloud-cost optimization, and investment justification.Strong program and project leadership skills, including prioritization, dependency management, resource planning, risk mitigation, executive reporting, conflict resolution, and delivery recovery.Excellent written, oral, presentation, and facilitation skills, with the ability to communicate technical architecture, delivery risk, cost, quality, and business implications to both executive and technical audiences.Ability to develop people, set expectations, provide candid feedback, build technical depth, retain institutional knowledge, and create a culture of quality, ownership, and continuous improvement.Full time Associates are offered a comprehensive benefits package that includes:Medical, Dental, and Vision plan optionsUp to 2 weeks Paid parental leave 401k plan with company match up to 7%2+ weeks of PTO within your first yearPaid company holidaysCompany provided volunteer opportunities + 1 volunteer day per yearFree AAA MembershipContinual learning reimbursement up to $5,250 per yearAnd MORE! Check out our Benefits Page for more informationACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.Job Category: Information TechnologySummaryLocation: Wilmington, DE (Job Posting); Cincinnati, OH - Central Parkway (Job Posting)Type: Full time