Blood Collection Staff - Customer Service

Blood Collection Staff - Customer Service May 14, 2026 $37K Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives each year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: We provide paid training – no prior medical experience required! Candidate must reside in one of the following counties in Ohio, Kentucky, or Indiana to be considered: Indiana: Dearborn or Ohio When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. WHAT YOU NEED TO KNOW (Job Overview) When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and set up equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. To learn more, watch this short video: rdcrss.org/lifesavingrole Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming friendly environment so our volunteer donors feel comfortable coming back again and again. Be detail-oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused. May drive Red Cross vehicles and you will work with the team to set up and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Schedule is provided two to three weeks in advance. Pay Information Starting rate $18.73/hour. WHAT YOU NEED TO SUCCEED (Minimum Qualifications) High school diploma or equivalent is required. Customer service experience and effective verbal communication skills are required. A current, valid driver’s license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience

BENEFITS FOR YOU

Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts Starting PTO 15 days a year; based on type of job and tenure 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. #J-18808-Ljbffr Dormont Manufacturing Co