Student Records & Compliance Specialist

## Description**ASSURANCE LEARNING ACADEMY**Full Time, Monday - Friday; 8 a.m. - 5:00 p.m.**Help Us Change Lives****How You Will Make an Impact**The Student Relations Technician Creates and maintains files related to the management of student records, data input, reconciliation, correspondence and public contact. Will communicate with students and/or parents in appropriate areas of student information, progress, or concerns. Performs a variety of complex and specialized activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and State educational mandates.**RESPONSIBILITIES/DUTIES:** This list is *illustrative only* and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.**Front Desk and Student Support:*** Schedule orientation for incoming students* Comply with expulsion, ELL and special education, re-enrollment and reinstatement enrollment protocols* Ensure all required student enrollment paperwork is complete and correct* Accurately input student information into SIS including immunizations, enrollment dates, school track, and supervising teacher* Properly issue and track student work permits* Provide quality customer service* Answer all incoming telephone calls and handle them in the appropriate manner* File documents in student folders**Compliance:*** ADA tracking and recording of work samples for accuracy* Audit student work samples as well as all documents that require mandatory compliance (Master Agreement, WSR, DLL, Synopsis, Report Cards, etc.)* Check report cards for completeness and accuracy before going to the registrar* File student homework away* Conduct Orientations for new students* Assist teachers with problem solving issues with compliance and PLS* Create and maintain compliance and ADA checklists* Verify and confirm ADA in SIS system with form and tracking number* Submit compliance error reports to management* Adherence to attendance policies* Administrative duties, responsibilities, and activities may be assigned or changed from time to time## Qualifications**SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:*** Demonstrates excellent customer service skills including the ability to greet customers in a friendly manner and provide responsive, timely, and accurate follow-up to questions and inquiries* Multi-tasking skills; ability to react and respond to changing circumstances, procedures* Respond to requests and inquiries from students, visitors, employees and supervisors* Able to work under tight deadlines and handle multiple requests or interruptions while still completing projects or work assignments in a timely manner* Ability to communicate effectively both orally and in writing* Ability to work independently with minimal direction**MINIMUM QUALIFICATIONS:*** High School Diploma or General Education required* 2 years of work experience in a fast-paced, clerical support position in a profession business setting* Good attention to detail and maintain accuracy of work* Good record keeping techniques that demonstrate desirable planning and organizational skills* Prepare general, statistical and special reports* Proficient or Intermediate skills in MS Office (Word, Excel, PowerPoint, Outlook)**TRAVEL**: Ability to travel in performance of job duties is required**PHYSICAL REQUIREMENTS:*** Mental Demands: high workflow management, high project coordination* Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together* Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly* Average Hearing: able to hear average or normal conversations and receive ordinary information* Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery* Physical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force (almost all office jobs)* Frequent multi-tasking, changing of task priorities, repetitious exacting work required* Working in a noisy, distracting environment with frequent deadline pressures #J-18808-Ljbffr