Care Coordinator

Job Description

Job Description

Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. 

*$500 Sign-on Bonus!*

Options for Community Living, Inc. is looking for Care Coordinators to join our team! An ideal candidate should meet the following requirements:

• Bachelor's degree in healthcare or human services and at least 2 years of qualifying experience.* A Master's degree in healthcare or human services may be substituted for 1 year of experience.
• Bilingual preferred (English/Spanish speaking)
• Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required.

*Qualifying experience: verifiable full or part-time case management or case work with persons with HIV, AIDS, mental illness, homelessness, chemical dependence, chronic illnesses, or other populations of persons in need.

Our Benefits include:

• Medical, Dental and Vision Insurance
• Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly
• 403(b) retirement plan with an employer match
• Employee Assistance Program
• Tuition Assistance
• Wellness Initiatives
• Paid Training & On-the-Job Training
• Promotional Opportunities
• Mileage reimbursement
• Life Insurance
• Flexible Spending Account

Salary Range: $44,850/year ($23.00/hour) - $58,500/year ($30.00/hour) 

The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity).

Schedule Options: (37.5 hours/week)

• Monday - Friday: 8:00 AM - 4:00 PM (30 minute break)
• Monday - Friday: 8:00 AM - 4:30 PM (1 hour break)
• Monday - Friday: 8:30 AM - 5:00 PM (1 hour break)
• Monday - Friday: 9:00 AM - 5:00 PM (30 minute break)

Location: In person based out of our Hempstead office, with field visits required within Nassau and Western Suffolk County.

Pay Type:  Non-exempt

Responsibilities:

The Care Coordinator (CC) is responsible for providing care coordination activities for clients' support system within or outside of the Health Home network. The CC coordinates comprehensive medical and behavioral health care to patients with chronic conditions through care coordination and integration that assures access to appropriate services, improves health outcomes, reduces preventable hospitalizations and emergency room visits, promotes use of health information technology and avoids unnecessary care. The CC advocates for clients to obtain the full range of needed services and ensures coordination through the delivery of such services at least monthly. The CC promotes linkage development and monitors the effectiveness of linkages with other service providers through active case conferencing. The CC ensures community outreach and engagement to retain the client in care, promotes client compliance with medical appointments, and encourages client self-sufficiency and empowerment.

• Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals, and resources within Health Home timelines.
• Ensure all client contacts, home visits and back-up documentation are completed in a timely manner according to program standards.
• Lead care coordination team activities.
• Screen clients for Health Home eligibility.
• Conduct initial client intakes, as needed.
• Plan and evaluate service plans and monitor objectives in a consistent manner. Write progress notes daily; enter into the electronic medical records management system in a timely manner in accordance with Health Home standards.
• Perform home visits according to client needs.
• Educate client and family on health and human service resources, assist in obtaining services, and follow-up on service delivery on a weekly basis.
• Assist client with completing applications and/or letter writing on a regular basis.
• Maintains effective communication with service providers, family, and collateral resources in a professional manner while advocating for clients' special needs.
• Assist clients with problem-solving activities.
• Appropriately intervene in situations requiring immediate attention (i.e. crisis planning and intervention) to ensure safety of clients and family.
• Maintain at least the minimum billing standards for the Health Home (i.e. perform 1 core service per month as necessary).
• Serves as a member of a Care Coordination team, including interacting frequently with the members of the team to ensure coordinated activities; attending and participating in team meetings to provide feedback/input regarding client status, update plans and goals, review outcomes to further program goals.
• Conducts client outreach and engagement while in the field.
• Must use own vehicle to travel to meet clients.

Salary Range

$44,850—$58,500 USD

Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.