Associate Manager, Client Growth

The Associate Manager of Client Growth is responsible for client success and growth for key agency account(s). They are responsible for the partnership between Ansira and the client(s) they manage, working closely with cross-functional teams who are responsible for the existing scope/account planning and delivery for the client(s). This person reports to the Director or VP, Client Growth.

What you will do:

• Responsible for the client relationship for accounts within portfolio that deliver $1 - $2M annually

• Responsible for achieving revenue goals for accounts and coordinating opportunity activities/initiatives

• Accountable for identifying and managing the sales cycle for growth opportunities across accounts

• Responsible for managing account forecasting, scoping/billing and revenue recognition.

• Understanding of the client's business, their context within the industry and competitive position, and how Ansira’s work has an impact

• Responsible for identifying, documenting and evangelizing client goals across the team in order to ensure all efforts are in support of the goals

• Responsible for reporting how agency work meets and exceeds goals and is a participant in internal and external ideation and brainstorming sessions

• Understanding of delivery across agency competencies. Leverages this knowledge to build and fit into a client’s digital transformation agenda

• Collaborates with cross-functional teams to identify and escalate red flags for current projects and ongoing work to the CP leadership team.

• Assists with gathering information for marketing proposals and other decks presented internally and externally

• Assist with billing procedures and tracking any budget variances to clients and close any gaps. Manage accounts receivable process for past due accounts.

Background and Experience:

• Bachelor’s Degree

• 3+ years’ experience working with client accounts in a fast-paced agency environment; prior advertising/marketing-related experience with digital, email, and/or database marketing is highly preferred

• Experience and familiarity working on digital, tech savvy, and data-driven accounts are required.

• Must understand the fundamentals of marketing and advertising

• Strong Microsoft Office skills (Excel, Word, Outlook, Power Point, One Drive)

• Strong organizational skills, including multitasking and time-management

• Fast-paced, multi-tasking, assertive, ability to switch gears quickly, adaptable nature required; Solution oriented and resolution focused

• Ability to work well under stress of short turn-around deadlines

• Ability to interface with all levels of management, fellow team members, and all internal clients with a high degree of professionalism; strong written and verbal communication skills