Retail Sales Associate

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you’ll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corp, we are committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best‑in‑class opportunities for your development and growth. Join us! Reimagine what coffee can be. Reimagine what you can become. Let’s grow together. Do you have a passion for coffee and a knack for exceptional customer service? Join our Scottsdale team as Retail Sales Associate . As the welcoming face of our retail boutique, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso! What’s in it for you Competitive pay – Plus quarterly bonuses for achieving team sales and service goals. Coffee expertise – You will learn all about coffee and become a coffee expert. Caring culture – Nespresso is known for a culture that inspires you to be, feel and do your best, ultimately caring for our people. Join a supportive and collaborative team environment. Enjoy participating in one of many employee‑led DE&I Resource Groups. Growth and development – At Nespresso, you have an opportunity to build a career that aligns with who you are. You will be supported in personal development and empowered to take ownership of your career journey. Purposeful work – As a B Corp we view coffee as a force for good. Enjoy work that is making a positive impact for humans and our planet. The approximate hourly pay for this position is $19.25. The pay range is a good faith estimate at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. What we offer Nespresso offers retail employees performance‑based incentives and a total rewards package, which includes a free Nespresso machine and coffee product allowance, a 401(k) with company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives and/or benefit packages may vary depending on the position.) What you’ll be doing Brand advocate: Share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee. Customer obsessed: Have a heart for hospitality and working with people. Greet and engage: Create a memorable experience for customers, making them feel valued and eager to return. Listen and learn: Understand the customer’s needs and recommend personalized coffee and machine solutions. Product knowledge and promotions: Offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales. Team collaboration and respect: Proactively support and collaborate with team members to create a cohesive and successful work environment. Operations and safety: Maintain our elegant boutique environment, assist with shipments, arrange eye‑catching displays, keep the coffee wall stocked and ensure cleanliness. Training and learning: Undergo a training period that sets you up for success well beyond your first day. What you’ll bring You are inherently a people person and thrive in a customer service environment. You enjoy working in a fast‑paced environment, thinking on your feet and adaptable to change. You are punctual and available to work open and closing shifts, weekends, and holidays. You have patience for day‑to‑day challenges and are resourceful in troubleshooting on the spot. Referral incentive: $500 It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you are at the forefront of our minds as we recruit top talent. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home. Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on click.appcast.io or please dial 711 and provide this number to the operator: View phone number on click.appcast.io. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at Job Requisition: 410987 #J-18808-Ljbffr Nestlé Nespresso SA