Security Officer Dispatch Operator

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in Ashburn, VA , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a dynamic financial institution location. In this role, you will monitor communications, coordinate responses to security-related activity, document incidents, and serve as a key link between onsite personnel and leadership. This opportunity is ideal for someone who values teamwork, clear communication, and a people-first culture while bringing a reliable, agile, and integrity-driven approach to every shift.

Position Type: Full Time

Pay Rate: $29 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, location-specific policies, and/or emergency response activities within a financial institution location.
• Monitor radio, telephone, alarm, and/or dispatch communications, then relay information to appropriate personnel in a calm, problem-solving manner during routine and critical incidents.
• Document incidents, service calls, alarms, and/or unusual activity in dispatch logs and reporting systems to help support accurate communication and follow-up.
• Coordinate the movement of officers and/or response personnel across the location based on priority, observed activity, and reported concerns.
• Support access control, camera monitoring, and other security-related operations from the dispatch post to help to deter unauthorized activity and assist with timely response.

Minimum Requirements:

• Have 1+ years of law enforcement experience OR 2+ years of security-related supervisor/manager experience OR 3+ years of security-related experience.
• Possess a college degree.
• A state, county, or city issued security license is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: