Accounts Receivable Analyst

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

The Accounts Receivable Analyst is responsible for evaluating credit data and financial statements to determine the degree of risk involved in extending credit to customers. This position will also prepare a variety of account analysis, reconciliation, and compliance reports related to monthly financial reporting. Other responsibilities include, but are not limited to, billing, payment posting, and credit account set up.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Evaluate customer creditworthiness by analyzing financial statements, credit reports, and relevant financial data; approve credit limits within designated authority, determine deposit requirements, and submit credit-limit proposals above authority levels based on risk analysis and establish credit accounts for approved customers.*
• Collaborate with sales teams to continue, extend, or terminate lines of credit for current customers based on an evaluation of the customer’s financial status, history of payment, and future plans; recommend changes to advance deposits or other accommodations based on financial analysis.*
• Develop reports, policies, and procedures to monitor credit policy compliance and account status; recommend and implement changes to procedures and internal controls or account management based on monitoring results.*
• Periodically review, analyze, and recommend updates to the credit policy or other accounts receivable policies and procedures to improve operational efficiencies and manage risk exposure; update policy and procedure documents as approved for distribution and communication to affected departments.*
• Reconcile check deposits on a regular basis. Prepare weekly journal entries for deposits.*
• Analyze Accounts Receivable, including the use of standard metrics such as Days Sales Outstanding (DSO), Customer Effectiveness Index (CEI) and Average Days Delinquent (ADD)*
• Prepare a variety of month-end balance sheet reconciliations as assigned. Develop, publish, and distribute summary reports for use in decision-making by management.*
• Monitor daily, weekly, and monthly credit and work with sales teams to ensure deposits are received on a timely basis.*
• Compile, arrange, and analyze information from a variety of sources needed to prepare invoices and record invoice adjustments.*
• Comply with the Company’s credit policy, adhere to related accepted accounting standards, and communicate such compliance requirements clearly and effectively to Sales teams and other departments within the Company; follow up with corrective action if non-adherence is identified.*
• Communicate effectively with the sales team and customers to resolve complex and sensitive issues involving credit levels, credit extensions, and outstanding balance repayments.**
• Identify, research, and resolve guest issues in a timely manner.
• Perform other duties as assigned

Qualifications :

• Minimum of 3 years of related experience.
• Bachelor’s degree - Accounting, Business Administration, Financial Management, Hospitality Management
• Industry Experience - Hospitality/Tourism
• ERP Experience - Workday preferred

Knowledge, Skills, and Abilities:

• Strong knowledge of Google Suite and Microsoft Office with intermediate to advanced Microsoft Excel skills.
• Proficient working with details on a daily basis for prolonged periods of time.
• Strong working knowledge of credit and collection concepts and principles.
• Ability to create, read, and understand a variety of financial reports.
• Ability to use customer service and positive approach to resolve issues related to billings and collections.
• Strong oral, written and interpersonal skills to communicate with all levels of the organization.
• Ability to meet deadlines and multi-task with minimal supervision.
• Ability to work independently as well as part of a team.

Job Demands:

While performing the duties of this job, the employee is required to:

• Sitting Constant (>67%)
• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
• This job regularly requires verbal communication of detailed information to others either by phone or in person.
• Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.