Dispatcher
PRC Resources
LOCATION: San Antonio, TX (Schertz-Cibolo area)
As a Dispatcher, you will play a crucial role in coordinating transportation operations, ensuring efficient communication between drivers and clients, and managing logistical challenges. This position requires strong organizational skills, effective phone etiquette, and a solid understanding of transportation planning and supply chain processes. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and bring a solutions-oriented approach to daily logistics.
RESPONSIBILITIES:
- Dispatch drivers to various locations in a timely and efficient manner, providing clear directions, mapping support, and instructions.
- Monitor driver locations, route efficiency, and job progress to ensure on-time delivery and service compliance.
- Serve as the primary point of contact between clients, drivers, and field staff to maintain seamless operations and provide real-time updates.
- Utilize dispatch software, GPS tools, and internal systems to effectively manage schedules, plan routes, and organize documentation.
- Proactively resolve routing issues, delays, or logistical challenges promptly and professionally.
- Maintain accurate, up-to-date logs of all dispatch activities, driver hours, and operational metrics.
QUALIFICATIONS:
- Proven experience as a dispatcher or in a similar logistics, coordination, or supply chain management role.
- Computer savvy with proficiency in dispatch systems, GPS tracking tools, and standard office software (e.g., Microsoft Office Suite).
- Exceptional verbal and written communication skills, including professional phone etiquette. Bilingual proficiency (English/Spanish) is required.
- Solid understanding of transportation planning, routing optimization, and general supply chain processes.
- Strong multitasking abilities, sharp problem-solving skills, and the capacity to work effectively under pressure in a fast-paced environment.
$24 per hour
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