Certified Medical Assistant (CMA)

LAC COURTE OREILLES

COMMUNITY HEALTH CENTER

54843-2186 Telephone: View phone number on click.appcast.io Fax: View phone number on click.appcast.io

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Certified Medical Assistant (CMA)

Lac Courte Oreilles Community Health Center

Full Time/Non-exempt

September 8, 2026

Description of position:

Provides essential medical and administrative support for the Health Center’s medical providers on a continuous basis. Work activities of the CMA (Certified Medical Assistant) include answering phone calls, collecting samples and analyzing medical tests and preparing examination rooms for patients.

Taking patient vital signs, recording vitals in the electronic health record, and ensuring the center is cleaned and properly stocked are also required by the CMA. The CMA is also involved in the processing of medical record information and ensuring patient visit statistics are properly completed for billing and transfer of patients.

Qualifications:

• 1. Graduate of a Certified school
• 2. Possess current certification as a Certified Medical Assistant
• 4. Have completed Hepatitis B series
• 5. Ability to work with medical care providers which may include maintaining records, reports and carrying out procedures as designated
• 6. Possess current certification in CPR.
• 7. Possess strong writing and oral presentation skills.
• 8. Valid Driver’s License.
• 9. Vehicle Insurance
• 10. Ability to maintain confidentiality and observe all requirements of the Federal Privacy Act and HIPAA regulations.
• 11. Experience in Electronic Health Record, Scheduling programs, and the WI Immunization program. Must have basic computer skills.
• 12. Must be able to pass a background/caregiver check.
• 13. Must be able to pass drug testing.

Major Duties and Responsibilities:

• 1. Ensures all examination areas are set up and ready for patient use and that all rooms are properly stocked with supplies.
• 2. Rooms patients, establishes patient histories including recording of vital signs.
• 3. Perform patient evaluation procedures needed to prepare patients for primary care provider.
• 4. Cleans and sterilizes instruments used in medical procedures in the Health Center’s autoclave and maintains record on utilization.
• 5. Administer shots ordered by a primary care provider.
• 6. Maintains files of patients due for follow-up visits and sends out letters to patient who fail to make follow-up appointments or who miss appointments.
• 7. Answers calls and provides patient information based on established procedures of the Health Center.
• 8. Assists in the implementation of program of Quality Improvement for the Health Center including participation on Health Center committees.
• 9. Manages the flow of patients within the Health Center including the set-up of trays for specific procedures, ensuring all required forms are completed, and that each patient is routinely monitored while receiving care.
• 10. Ensures adequate infection control procedures are followed in the Health Center and that all biohazards are handled safely in accordance with Health Center procedures.
• 11. Assist with the management of controlled medications including review of patient’s PDMP and helping patient’s complete controlled medication agreements.
• 12. Participate on the Incident Command Team as assigned by management.
• 13. Reporting of Adverse Incidents.
• 14. Performs other duties assigned by the Director of Nursing.
• 15. Help providers perform and document yearly diabetic assessments.
• 16. Maintain absolute patient confidentiality.

Supervision and Guidance:

The Certified Medical Assistant will work under the direct supervision of the Director of Nursing with oversight by the Medical Director.

Human Resources

Hayward, WI 54843

View phone number on click.appcast.io

The Lac Courte Oreilles Community Health Center is an equal opportunity employer. Native American preference will be given to candidates of equal or comparable qualifications.

10/1/2026