Fairfield Inn & Suites Stevens Point - Front Desk Agent

Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.KEY SKILLS/RESPONSIBILITIESGuest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.EDUCATION & EXPERIENCEHigh school diploma or equivalent; experience in a hotel or related field preferred.Familiarity with hotel management software and Microsoft Office suite.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION: Our hotel in Stevens Point, WI offers all that any kind of traveler may be seeking. We are located just off of Highway 51/Interstate 39 and on Highway 10 East. The hotel's great location is also conveniently near the University of Wisconsin-Stevens Point and Mid-State Tech College. For the business travelers, the hotel is only a short drive to area businesses including Sentry Insurance, Delta Dental of Wisconsin, Donaldson Company & St. Michaels Hospital. If visitors are looking for leisure activities, we are minutes from Stevens Point Brewery, Green Circle Trail & Lake DuBay. We offer many amenities including free Wi-Fi, free breakfast, fitness center & indoor pool. At the Fairfield Inn & Suites Stevens Point we go out of our way to accommodate our guests and make their stay as comfortable and trouble-free as possible. At the Fairfield Inn & Suites Stevens Point, our guests are our #1 priority.