Distribution Center Supervisor

At Fisher & Paykel Healthcare, our dedication unites us in a shared mission to improve patient care and outcomes through world-leading healthcare solutions. We call this commitment Care by Design . Our journey began in New Zealand over five decades ago when a visionary doctor and two ingenious engineers pioneered a new approach to respiratory health. Today, we are a leading designer, manufacturer, and marketer of products and systems for acute and chronic respiratory care, anesthesia, and the treatment of obstructive sleep apnea. Our innovative products touch the lives of millions of patients annually while operating in over 120 countries worldwide. We seek individuals who are passionate about having a lasting, positive impact. We value individuals who prioritize enduring relationships, creative thinking, and who are driven to make a difference. In return, we will support your personal and professional growth with our inclusive work environment, built on a foundation of care and collaboration. Together, we form a team of compassionate individuals dedicated to purposeful work. Care to join us and make a real impact? Job Overview and Title The Distribution Center Supervisor is a frontline people leader responsible for safely and efficiently executing daily warehouse operations while building an engaged, accountable, and high-performing team. This role provides direct leadership to hourly associates and serves as the key link between strategy, process, and execution on the floor. The Supervisor must adapt their leadership style to meet the needs of individuals and the operation, while maintaining consistent performance expectations across safety, quality, service, and cost. Success in this role is defined by team performance, workforce stability, and sustained operational reliability. This position may support Receiving, Put-away & Replenishment, Inventory Control, Order Picking (Parcel and/or LTL/TL), Packing & Consolidation, or Shipping functions within the Distribution Center. Responsibilities: Lead, coach, and develop a team of hourly associates to achieve daily operational goals while promoting a culture of safety, quality, and respect. Conduct daily start‑of‑shift huddles, setting clear expectations for safety, productivity, and quality. Deliver real‑time coaching and feedback, reinforcing standard work and addressing performance gaps promptly. Support onboarding, training, certification, and cross‑training of associates to build bench strength and flexibility across the operation. Participate in performance management activities including goalsetting, progressive coaching, recognition, and annual reviews. Foster an inclusive, high‑engagement environment by encouraging two‑way communication and involving associates in problem‑solving. Actively support employee retention by identifying engagement risks early and partnering with management to address them. 2. Operational Execution & Daily Management Execute the daily operating plan for the assigned functional area, ensuring labor, equipment, and material are aligned to volume requirements. Monitor workflow and labor allocation throughout the shift and make real‑time adjustments to meet service and productivity targets. Ensure all work is performed in accordance with standard operating procedures (SOPs) and work instructions. Identify, escalation, and help resolve operational constraints including staffing gaps, system issues, inventory discrepancies, or equipment downtime. Support continuous improvement efforts by identifying inefficiencies and participating in root cause analysis and corrective actions. Partner with peer supervisors and managers to ensure seamless handoffs between functional areas. 3. Safety, Quality & Compliance Champion a strong safety culture by enforcing safe work practices, conducting safety observations, and addressing unsafe conditions immediately. Ensure compliance with internal policies, regulatory requirements, and site‑specific safety programs. Reinforce product handling, inventory accuracy, and quality standards to minimize errors, damages, and shipping discrepancies. Participate in audits, investigations, and corrective action follow‑up as required. 4. Communication & Cross‑Functional Collaboration Communicate effectively with management regarding staffing, performance, risks, and improvement opportunities. Serve as a point of escalation for associate concerns, resolving issues professionally and consistently. Collaborate with Inventory Control, Maintenance, Transportation, Quality, and other support functions to meet overall DC objectives. Support change initiatives by clearly communicating expectations and reinforcing new processes on the floor. Area of Responsibility (Function‑Specific) Depending on the assigned role, the Supervisor may be responsible for one or more of the following operational areas: Receiving Put‑away and Replenishment Inventory Control Parcel Order Picking, Packing, Consolidation or Shipping LTL and TL Order Picking, Packing, Consolidation or Shipping Core leadership expectations remain consistent regardless of functional assignment. Qualifications: Required High school diploma or equivalent. 3+ years of experience in warehouse, distribution, or manufacturing operations. 1+ year of direct people leadership or supervisory experience. Strong working knowledge of warehouse operations, safety practices, and standard work execution. Proven ability to lead teams in a fast‑paced, volume‑driven environment. Strong communication, coaching, and conflict‑resolution skills. Preferred Associate’s or Bachelor’s degree in Operations, Supply Chain, Business, or related field. Experience working with WMS, labor management systems, and basic performance reporting. Prior experience leading teams through change or operational growth. Core Competencies People Development & Coaching Employee Engagement & Accountability Operational Discipline Problem Solving & Decision Making Safety Leadership Success Measures Safety performance and adherence to site standards Associate engagement, retention, and development Productivity, accuracy, and service level performance Consistent execution of standard work Salary Range The anticipated salary range for candidates working in this territory is $69,000-$87,000 . The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Fisher & Paykel Healthcare is a multi-state employer, and this salary range may not reflect positions that work in other states. You’ll have an opportunity to participate in a comprehensive benefits package that offers medical, dental, vision, life insurance, paid parental leave, 401k, employee stock purchase plan, and other options to meet the diverse needs of our employees. US work authorization is a precondition of employment. Fisher & Paykel Healthcare will not consider candidates who require sponsorship for a work‑authorized visa. Company relocation benefits will not be provided for this position. Fisher & Paykel Healthcare is an equal opportunity employer. The Company's policy is not to discriminate nor allow any employee to discriminate against any employee or applicant for employment based on race, color, age, religion, sex, national origin, disability, marital status, military status including veterans and disabled veterans, or any other protected status in accordance with all applicable federal, state, and local laws. Fisher & Paykel Healthcare participates in E-Verify. 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