ServiceNow Project Manager Job Description Template
Our company is looking for a ServiceNow Project Manager to join our team.
Responsibilities:
- Analyze project management needs and tailor industry best practices to suit environment;
- Work with cross-functional teams with diverse technical skill sets to support successful performance across operations and projects;
- Establish and maintain cooperative working relationships with a diverse group of staff members, stakeholders, and customers;
- Update Project Dashboards on a recurring basis;
- Participate in meetings; follow up on direction, action items, questions, documentation, etc;
- Develop and maintain both programmatic and technical documentation.
Requirements:
- Self-starter and quick learner with lots of initiative and ability to work independently;
- Experience developing Project Charters and MS Project Plans;
- Bachelor’s degree;
- 2+ years project management experience, working with cross functional teams;
- Excellent verbal and written communication skills, demonstrating attention to detail, and strong customer-facing skills;
- Solid understanding of and demonstrated hands-on experience with Microsoft Project, Visio, Office Suite and SharePoint;
- Experience managing Enterprise IT (Desktop), ITIL, Information Assurance, Remote Support, Mobile, and Process Improvement projects;
- Ability to analyze problems with a flexible and creative approach, manage complex tasks and adapt to rapidly changing requirements;
- Information Technology degree, or equivalent;
- Project management experience 8+ years;
- Multiple experience in leading large projects including executive level status updates and cross functional alignment;
- PMP Certification preferred.