Application Support Developer

Application Support Developer Job Description Template

Our company is looking for a Application Support Developer to join our team.

Responsibilities:

  • Perform application and website installations on new servers;
  • Perform root cause analysis on issues that lead to implementation of processes to prevent repetitive issues;
  • Research problem tickets to resolve data, setup, and code issues to provide responsive correction of issues;
  • Manage third party components used in the different MFI Applications;
  • Work on projects to better improve Production Support model and processes;
  • Interact with internal business customers, operation personnel, and development groups in troubleshooting and correction of issues;
  • Maintain knowledge base documentation;
  • Monitor automated system alerts, log files, and other monitoring tool output;
  • Design and develop emergency patches to address critical production issues;
  • Conduct analysis on issues that lead to implementation of processes to prevent repetitive issues;
  • Assist in providing support by participating in weekly on-call rotation;
  • Assist in prioritization of enhancement and defect resolution.

Requirements:

  • Understanding of MS SQL Server or other relational databases including stored procedure development;
  • Proficient in the use and application of MS Office Suite (Word, Excel, PowerPoint and Outlook);
  • Accomplished in C# and one or more JavaScript frameworks;
  • Experience designing and developing RESTful APIs;
  • Strong communication skills;
  • Experience with Microsoft Visual Studio and Microsoft SQL Server;
  • 2+ years of experience designing and developing web applications.