Helpdesk Job Description Template
Our company is looking for a Helpdesk to join our team.
Responsibilities:
- Supporting a variety of applications and internal employees with Tier 1 related issues;
- Escalation of issues when needed;
- Customer Service.
Requirements:
- Bachelors Degree in Computer Engineering or related field;
- High Level of Customer Support Service experience (3 years or more);
- Minimum of 1 year of experience providing IT service in a business environment.