Average salary: $67,466 /yearly

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  •  ...its members on issues involving the capital markets, separately managed accounts (SMAs) and collective investment trusts (CITs). ICIs...  ...Support & Operations for end user support services, including help desk services, project management, and training activities. Manages... 
    Suggested
    Full time
    Work at office
    Remote work

    Investment Company Institute

    Washington DC
    2 days ago
  • $220k - $240k

     ...Russell family businesses (Concessionaire, Construction, Program Management, and Real Estate). This role ensures technology investments...  ...leadership. Oversee daily IT operations, service delivery, help desk support, and vendor management. Ensure IT systems are secure... 
    Suggested
    Full time
    Flexible hours

    H. J. Russell & Company

    Atlanta, GA
    2 days ago
  • $65k - $82k

     ...The Service Desk Team Lead is responsible for supporting the manager or senior team leader in delivering IT services to customers while actively contributing as a working member. This role serves as the first point of escalation for team members and collaborates with... 
    Suggested
    Remote work

    Acumen Technology

    United States
    3 days ago
  • Service Desk Lead - DHS Federal Law Enforcement Training Center (FLETC) Location US-...  ...Service Desk Lead will play a vital role in managing user support operations, ensuring timely...  ...of 5 years of detailed experience in Help Desk or Service Desk operations. Minimum... 
    Suggested
    Full time
    Contract work
    Work at office
    Local area
    Remote work

    ITC Federal, Inc

    Brunswick, GA
    3 days ago
  • $75k - $110k

     ...IT Service Desk Lead The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service...  ...procedures, and lead support-related projects. Incident Management - Lead incident response efforts by prioritizing and resolving... 
    Suggested
    Work experience placement
    Work at office
    Night shift
    Weekend work
    Afternoon shift
    3 days per week

    Chicago Staffing

    Chicago, IL
    3 days ago
  • $84.9k - $154.5k

     ...Service Desk Lead Responsible leading weekday service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery processes, coordinates with teams, and ensures compliance with CASTLE-NET policies and best practices... 
    Suggested
    Contract work
    Work at office
    Shift work
    Weekday work

    Maine Staffing

    Augusta, ME
    5 hours ago
  • $48 - $57 per hour

     ...program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion...  ...cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos...  ...Manager, Remedy, or similar Service/Help Desk ticket management software. -... 
    Suggested
    Hourly pay
    Local area
    Immediate start

    Leidos

    Fort Shafter, HI
    3 days ago
  • $75k - $85k

     ...The Service Desk Team Lead will assist managing Service Desk operations in support of our government customer. The Service Desk Team Lead is responsible for assisting in leading the Customer's Service Desk support operations under the Service Delivery lifecycle. The Team... 
    Suggested
    Temporary work

    Inserso

    Washington DC
    3 days ago
  •  ...Sage Dental Management is a leading, rapidly growing Dental Service Organization (DSO) committed to innovation, excellence, and patient-centered care. Overview The Service Desk Lead serves as the senior technical escalation point for the IT Service Desk,... 
    Suggested
    Remote work

    Sage Dental

    Boca Raton, FL
    2 days ago
  •  ...Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility,...  ...at About the Opportunity Service Desk Lead The First Voice When Training Can'...  ...YOU BRING (REQUIRED) 5+ years of detailed Help Desk/Service Desk experience 5+ years... 
    Suggested
    Traineeship
    Immediate start
    Relocation package

    DMI

    Brunswick, GA
    1 day ago
  • $155k - $175k

     ...defined service levels. This role leads multi-site service teams, manages escalations, and ensures that incidents, requests, and changes...  ...service requests across OCONUS sites. Lead and mentor service desk and field support teams in dispersed or remote locations,... 
    Suggested
    Contract work
    For subcontractor
    Work at office
    Remote work
    Overseas

    ASM Research, An Accenture Federal Services Company

    Dover, DE
    2 days ago
  •  ...Job Title: Service Desk Lead Location: Arlington VA Clearance: DHS Suitability Company/ Program Description: Centuria...  ...service desk team, handles daily maintenance and monitoring of managed hardware and software for CISA clients and customers, both... 
    Suggested
    Contract work
    Immediate start
    Shift work

    Centuria Inc.

    Arlington, VA
    4 days ago
  • $70.8k - $148.6k

     ...Job Title: Service Desk Shift Lead Job Category: Information Technology Time Type...  ...and systems administrators by: Helping reproduce and diagnose problems Providing...  ...Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service Portal... 
    Suggested
    Full time
    Contract work
    Work experience placement
    Local area
    Remote work
    Flexible hours
    Shift work

    CACI International

    Sterling, VA
    2 days ago
  • $61.9k - $141k

     ...Service Desk Lead The Opportunity: A well-functioning Airborne ISR (AISR) Operations...  .... Further your career with us as we help USSOCOM maintain their network and...  ...Experience with ticketing and knowledge management systems such as ServiceNow, and virtual applications... 
    Suggested
    Full time
    Contract work
    Part time
    Local area
    Remote work

    BOOZ, ALLEN & HAMILTON, INC.

    Fayetteville, NC
    1 day ago
  • $110k

     ...application development, Enterprise Data Management, Enterprise Architecture, and Program Management...  ...Position Summary: The Service Desk Lead is responsible for leading day-to-...  ...hands-on experience managing large-scale help desk operations, implementing service management... 
    Suggested
    Full time
    Work experience placement
    Flexible hours

    Citizant

    Brunswick, GA
    3 days ago
  •  ...Service Desk Lead We are seeking a Service Desk Lead to oversee daily IT support operations...  ..., team leadership, and incident management-someone passionate about improving user experience...  ...lead a dedicated service desk team and help shape the user support experience across... 
    Work experience placement

    IntePros

    Denver, CO
    2 days ago
  •  ...Seeking a PMO Lead to manage and oversee service desk related project management activities in compliance with contract requirements and industry standards. Responsibilities: Oversee and monitor project status, budgets, and timelines. Ensure adherence to... 
    Contract work

    Omniscius Consulting

    Arlington, VA
    1 day ago
  •  ...Service Desk Team Lead For more than 150 years, Morgan has been committed to offering...  ...sure our employees have a positive, helpful experience whenever they interact with IT...  ...platform Familiarity with ITIL or service management concepts CompTIA A+, Microsoft... 
    Full time
    Work at office

    Morgan Engineering

    Alliance, OH
    2 days ago
  •  ...Service Desk Lead Summary IntePros is seeking a Service Desk Team Lead for a fully onsite, bond-funded contractor role. This position...  ...with engineering, ops, and leadership teams Experience managing competing priorities and executing in fast-moving, ambiguous environments... 
    Temporary work
    For contractors

    IntePros

    Thornton, CO
    2 days ago
  • $60k - $100k

     ...Development. Job Description Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving Ground, MD....  ...and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance for... 
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Relocation package

    Link Solutions

    Aberdeen Proving Ground, MD
    4 days ago
  •  ...Responsibilities & Qualifications RESPONSIBILITIES Own overall responsibility for ITSMS process handling on the Service Desk; Manage all Service Desk supervisors; Coordinate Service Desk staff training sessions; Liaise with the FDIC Service Delivery Designee... 
    Full time
    Contract work
    Temporary work
    For contractors
    Local area
    Monday to Friday
    Weekend work
    Day shift
    Afternoon shift

    TekSynap

    Arlington, VA
    2 days ago
  •  ..., knowledgeable, and committed IT Service Manager who excels in a fast-paced and dynamic environment...  ...IT Service Manager to lead our Service Desk operations, ensuring top-tier service...  ...years ofdetailedexperience inexperience in Help Desk / Service Desk, coupled with five... 
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Monday to Friday
    Weekend work
    Day shift
    Afternoon shift

    TekSynap

    Brunswick, GA
    2 days ago
  •  ...Service Desk Team Lead, Washington, DC The Service Desk Team Lead will provide hands...  ...continuously work under the guidance of the IT Manager. Responsibilities: - Oversee service...  ...set-up. - Identify recurring issues and help create solutions. - Review and maintain... 
    Remote work

    Next Step Systems LTD

    Washington DC
    2 days ago
  • $72k - $112.5k

     ...Queue Lead, you will own the day-to-day health of assigned Service Desk ticket queues on a large government contract. Your mission is to...  ...right technical resources, remove blockers, and relentlessly manage to Service Level Agreements (SLAs) and performance objectives. This... 
    Contract work
    Temporary work
    Work at office
    Local area

    AT&T

    Columbia, MD
    13 hours ago
  •  ...Service Desk Lead Quantico, VA Overview: The MCRC Enterprise Service Desk (ESD) is the primary IT support arm for the MCRC G-6, providing...  ...-Escalate issues to Tier-2/3, MCCOG, or MCRISS Program Office. -Manage imaging, deployment, and tracking of government laptops and... 
    Work at office

    AAC

    Triangle, VA
    2 days ago
  • $89.2k - $207.9k

     ...has an opening for an Enterprise Service Desk (ESD) Lead to support the Marine Corps Recruiting...  ..., software, and printer problems. Manage ticket queues, track metrics, and ensure...  ...mail standards. Mentor and train help desk staff to maintain excellent customer... 
    Contract work
    Temporary work
    Work at office
    Local area
    Worldwide

    AT&T

    Lorton, VA
    2 days ago
  • $27 - $35 per hour

    *Description* The Service Desk Team Lead plays a critical role in supporting Endpoint Security Management program. This 2-year limited-term position is primarily focused...  ...security initiatives. *Skills* Service desk, Help desk support, Troubleshooting, Customer... 
    Full time
    Contract work
    Temporary work

    TEKsystems

    South Bend, IN
    1 day ago
  • $105k

     ...related experience or 7+ years' equivalent work experience • IT management certifications or technical support certifications preferred....  ...: • Serve as the primary point of contact for all IT help desk inquiries, ensuring timely and accurate resolution of issues.... 
    Contract work
    Work experience placement
    Work from home
    Flexible hours
    Weekend work

    JCD Staffing

    Washington DC
    1 day ago
  •  ...Title: Service Desk Team Lead Executive Area: Information Technologies Department: IT Operations Work Location: Amherst...  ...Job Summary The Service Desk Team Lead is responsible for managing the delivery of high-quality technical support to the UMass Amherst... 
    Full time
    Work at office
    Remote work
    Monday to Friday

    UMass Amherst

    Amherst, MA
    3 days ago
  •  ...Store Lead Operations: - May serve as backup to department manager - Provides work direction and training to other Partners -...  ...technology (e.g., POS, coupons, self-checkout, eComm); escalates to Help Desk as needed - Monitors front-end selling metrics and daily... 
    Part time
    Work at office
    Shift work

    H-E-B

    Irving, TX
    5 hours ago