Average salary: $67,466 /yearly

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  •  ...its members on issues involving the capital markets, separately managed accounts (SMAs) and collective investment trusts (CITs). ICIs...  ...Support & Operations for end user support services, including help desk services, project management, and training activities. Manages... 
    Suggested
    Full time
    Work at office
    Remote work

    Investment Company Institute

    Washington DC
    2 days ago
  • $220k - $240k

     ...Russell family businesses (Concessionaire, Construction, Program Management, and Real Estate). This role ensures technology investments...  ...leadership. Oversee daily IT operations, service delivery, help desk support, and vendor management. Ensure IT systems are secure... 
    Suggested
    Full time
    Flexible hours

    H. J. Russell & Company

    Atlanta, GA
    2 days ago
  • $84.9k - $154.5k

     ...Service Desk Lead Responsible leading weekday service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery processes, coordinates with teams, and ensures compliance with CASTLE-NET policies and best practices... 
    Suggested
    Contract work
    Work at office
    Shift work
    Weekday work

    Maine Staffing

    Augusta, ME
    4 days ago
  • $65k - $82k

     ...The Service Desk Team Lead is responsible for supporting the manager or senior team leader in delivering IT services to customers while actively contributing as a working member. This role serves as the first point of escalation for team members and collaborates with... 
    Suggested
    Remote work

    Acumen Technology

    United States
    3 days ago
  • Service Desk Lead - DHS Federal Law Enforcement Training Center (FLETC) Location US-...  ...Service Desk Lead will play a vital role in managing user support operations, ensuring timely...  ...of 5 years of detailed experience in Help Desk or Service Desk operations. Minimum... 
    Suggested
    Full time
    Contract work
    Work at office
    Local area
    Remote work

    ITC Federal, Inc

    Brunswick, GA
    3 days ago
  • $75k - $110k

     ...IT Service Desk Lead The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service...  ...procedures, and lead support-related projects. Incident Management - Lead incident response efforts by prioritizing and resolving... 
    Suggested
    Work experience placement
    Work at office
    Night shift
    Weekend work
    Afternoon shift
    3 days per week

    Chicago Staffing

    Chicago, IL
    3 days ago
  •  ...and the need to have a comprehensive well planned information management environment./ppResponsibilities include:/pulliServe as the central...  ...JNOSC operations, overseeing both Tier III service response/help desk and service restoral team activities./liliEnsure smooth... 
    Suggested
    Contract work
    Work at office
    Local area
    Monday to Friday
    Weekend work
    Day shift
    Afternoon shift

    ClearanceJobs

    Washington DC
    1 day ago
  • $48 - $57 per hour

     ...program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion...  ...cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos...  ...Manager, Remedy, or similar Service/Help Desk ticket management software. -... 
    Suggested
    Hourly pay
    Local area
    Immediate start

    Leidos

    Fort Shafter, HI
    3 days ago
  • $155k - $175k

     ...defined service levels. This role leads multi-site service teams, manages escalations, and ensures that incidents, requests, and changes...  ...service requests across OCONUS sites. Lead and mentor service desk and field support teams in dispersed or remote locations,... 
    Suggested
    Contract work
    For subcontractor
    Work at office
    Remote work
    Overseas

    ASM Research, An Accenture Federal Services Company

    Little Rock, AR
    2 days ago
  • $72k - $112.5k

     ...Queue Lead, you will own the day-to-day health of assigned Service Desk ticket queues on a large government contract. Your mission is to...  ...right technical resources, remove blockers, and relentlessly manage to Service Level Agreements (SLAs) and performance objectives. This... 
    Suggested
    Contract work
    Temporary work
    Work at office
    Local area

    AT&T

    Columbia, MD
    11 hours ago
  •  ...Responsibilities & Qualifications RESPONSIBILITIES Own overall responsibility for ITSMS process handling on the Service Desk; Manage all Service Desk supervisors; Coordinate Service Desk staff training sessions; Liaise with the FDIC Service Delivery Designee... 
    Suggested
    Full time
    Contract work
    Temporary work
    For contractors
    Local area
    Monday to Friday
    Weekend work
    Day shift
    Afternoon shift

    TekSynap

    Arlington, VA
    2 days ago
  •  ..., knowledgeable, and committed IT Service Manager who excels in a fast-paced and dynamic environment...  ...IT Service Manager to lead our Service Desk operations, ensuring top-tier service...  ...years ofdetailedexperience inexperience in Help Desk / Service Desk, coupled with five... 
    Suggested
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Monday to Friday
    Weekend work
    Day shift
    Afternoon shift

    TekSynap

    Brunswick, GA
    2 days ago
  •  ...Service Desk Team Lead For more than 150 years, Morgan has been committed to offering...  ...sure our employees have a positive, helpful experience whenever they interact with IT...  ...platform Familiarity with ITIL or service management concepts CompTIA A+, Microsoft... 
    Suggested
    Full time
    Work at office

    Morgan Engineering

    Alliance, OH
    2 days ago
  •  ...Service Desk Team Lead, Washington, DC The Service Desk Team Lead will provide hands...  ...continuously work under the guidance of the IT Manager. Responsibilities: - Oversee service...  ...set-up. - Identify recurring issues and help create solutions. - Review and maintain... 
    Suggested
    Remote work

    Next Step Systems LTD

    Washington DC
    2 days ago
  • $60k - $100k

     ...Development. Job Description Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving Ground, MD....  ...and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance for... 
    Suggested
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Relocation package

    Link Solutions

    Aberdeen Proving Ground, MD
    4 days ago
  •  ...Service Desk Lead Summary IntePros is seeking a Service Desk Team Lead for a fully onsite, bond-funded contractor role. This position...  ...with engineering, ops, and leadership teams Experience managing competing priorities and executing in fast-moving, ambiguous environments... 
    Temporary work
    For contractors

    IntePros

    Thornton, CO
    2 days ago
  •  ...Service Desk Lead Job ID 2025-28369 Category Infrastructure Support...  ...Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility,...  ...(REQUIRED) 5+ years of detailed Help Desk/Service Desk experience 5+ years of... 
    Traineeship
    Immediate start
    Relocation package

    DMI (Digital Management, Inc.)

    Brunswick, GA
    4 days ago
  •  ...Store Lead Operations: - May serve as backup to department manager - Provides work direction and training to other Partners -...  ...technology (e.g., POS, coupons, self-checkout, eComm); escalates to Help Desk as needed - Monitors front-end selling metrics and daily... 
    Full time
    Work at office
    Shift work

    H-E-B

    Irving, TX
    5 days ago
  •  ...Labor Category: Service Desk Lead Location: Onsite/Hybrid (as required by customer) Clearance: Active SECRET (DoD/DCSA) required...  ...customer service to end users. Responsibilities Manage IT Service Desk operations, including ticketing systems and response... 

    Venesco

    Arlington, VA
    1 day ago
  •  ...Service Desk Lead Quantico, VA Overview: The MCRC Enterprise Service Desk (ESD) is the primary IT support arm for the MCRC G-6, providing...  ...-Escalate issues to Tier-2/3, MCCOG, or MCRISS Program Office. -Manage imaging, deployment, and tracking of government laptops and... 
    Work at office

    AAC

    Triangle, VA
    2 days ago
  • $61.9k - $141k

     ...Service Desk Lead The Opportunity: A well-functioning Airborne ISR (AISR...  ...Further your career with us as we help USSOCOM maintain their network and support...  ...Experience with ticketing and knowledge management systems such as ServiceNow, and virtual applications... 
    Full time
    Contract work
    Part time
    Local area
    Remote work

    Booz Allen Hamilton

    Fayetteville, NC
    4 days ago
  • $89.2k - $207.9k

     ...has an opening for an Enterprise Service Desk (ESD) Lead to support the Marine Corps Recruiting...  ..., software, and printer problems. Manage ticket queues, track metrics, and ensure...  ...mail standards. Mentor and train help desk staff to maintain excellent customer... 
    Contract work
    Temporary work
    Work at office
    Local area
    Worldwide

    AT&T

    Lorton, VA
    2 days ago
  • $27 - $35 per hour

    *Description* The Service Desk Team Lead plays a critical role in supporting Endpoint Security Management program. This 2-year limited-term position is primarily focused...  ...security initiatives. *Skills* Service desk, Help desk support, Troubleshooting, Customer... 
    Full time
    Contract work
    Temporary work

    TEKsystems

    South Bend, IN
    1 day ago
  • $110k

     ...application development, Enterprise Data Management, Enterprise Architecture, and Program Management...  ...Position Summary: The Service Desk Lead is responsible for leading day-to-...  ...hands-on experience managing large-scale help desk operations, implementing service management... 
    Full time
    Work experience placement
    Flexible hours

    Citizant

    Brunswick, GA
    3 days ago
  • $70.8k - $148.6k

     ...Service Desk Shift Lead Job Category: Information Technology Time Type: Full...  ...and systems administrators by: Helping reproduce and diagnose problems Providing...  ...Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service Portal... 
    Full time
    Contract work
    Work experience placement
    Local area
    Remote work
    Flexible hours
    Shift work

    CACI International

    Hamilton, VA
    3 days ago
  •  ...Service Desk Lead We are seeking a Service Desk Lead to oversee daily IT support operations...  ..., team leadership, and incident management-someone passionate about improving user experience...  ...lead a dedicated service desk team and help shape the user support experience across... 
    Work experience placement

    IntePros

    Denver, CO
    2 days ago
  •  ...Seeking a PMO Lead to manage and oversee service desk related project management activities in compliance with contract requirements and industry standards. Responsibilities: Oversee and monitor project status, budgets, and timelines. Ensure adherence to... 
    Contract work

    Omniscius Consulting

    Arlington, VA
    1 day ago
  •  ...leadership or team lead role. Strong knowledge of IT service management (ITSM) frameworks, such as ITIL. United States citizenship...  ...procurement processes and vendor management. Proficiency with service desk software and IT asset management tools. Ability to work in a... 
    Full time
    Contract work
    Live in
    Work at office
    Flexible hours

    The GEO Group, Inc.

    Boulder, CO
    2 days ago
  • $100.01k - $144.19k

     ...nuclear power, and more. Our mission is to help clients achieve their energy goals...  .... We are looking for a motivated Service Desk leader to join our growing IT organization...  ...leadership responsibilities, including team management, process improvement, and coordination with... 
    Hourly pay
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week

    Sargent & Lundy

    Chicago, IL
    11 hours ago
  • $58.9k - $84.15k

     ...countries worldwide, our unique shareholder management model enables you to benefit from Global...  ...INCLUDE : Service Desk Management Oversee the processing of incoming...  ...stakeholders Monitor and analyze trends in Help Desk requests to generate reports for decision... 
    Temporary work
    Work at office
    Local area
    Remote work
    Worldwide
    Flexible hours

    SEKO Logistics

    Schaumburg, IL
    4 days ago