Average salary: $157,500 /yearly
More statsGet new jobs by email
- ...solutions provider in Cary, NC seeks a skilled Service Delivery Manager (SDM) to oversee P&L responsibilities and lead service expansion... ...driving employee motivation. Candidates should possess expertise in ITIL processes and service management to contribute to overall...Suggested
- A veteran-owned technology firm is seeking a Service Desk Manager in Alexandria, Virginia. The role involves overseeing complex IT contracts... ...implementing effective procedures. Ideal candidates will have ITIL certification and at least five years of leadership experience...Suggested
- Wachter is seeking a Full-time Help Desk Manager for the Mt. Laurel area. The role oversees multi-tier support operations, driving service delivery and ISO-aligned ITIL processes in a fast-paced environment. The ideal candidate has strong leadership, experience guiding...SuggestedFull time
- EPS Corporation seeks a Lead CSC Manager to oversee the Computer User Support Service Center (CSC). The role ensures proper staffing, oversees... ...across five help desk locations. Responsibilities include ITIL-aligned service delivery and communication with the Government CSC...SuggestedWork at office
- Conduent is seeking an experienced Problem Manager to lead enterprise-wide Problem Management, RCA, and incident prevention initiatives across a complex technology environment. The role emphasizes ITIL Problem Management, incident management, and ServiceNow-based governance...SuggestedPermanent employment
- E-Logic, Inc. is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users in Washington, D.C.... ...daily operations and technical staff, ensuring compliance with ITIL frameworks and driving the team to meet strict service level agreements...Suggested
- Koniag Government Services seeks a Service Level/Capacity Manager to support KITS and a federal customer in Washington, DC. Position is... ...and requires the ability to obtain a Public Trust. You will own ITIL 4-aligned service level management and capacity management, develop...SuggestedNight shift
- A technology services company is seeking an ITIL Service Desk Manager in Cambridge MA. The ideal candidate will have strong qualifications in ITIL, ITSM, Cisco, VOIP, customer service, and change management. The position offers the opportunity for in-person interviews and...Suggested
- Everforth Apex seeks an experienced ITSM Change Manager to lead our change management practice within a global IT environment. You will... ...coordinate testing and implementation, and ensure compliance with ITIL standards. This role requires strong communication and...Suggested
- Philip Morris International U.S. in Tampa, FL seeks a Senior Manager to lead Service Management across US applications. You will define... ...continuous improvement with cross-functional teams. The role emphasizes ITIL-based governance, metrics, and collaboration with Product,...Suggested
- Jobtailor in Arlington, VA is seeking an experienced Project Manager to oversee end-to-end DoD/federal IT initiatives. You will manage timelines... ...coordinating platform service tasks while applying PMBOK and ITIL practices to ensure compliant project transitions. #J-18808-...Suggested
$100k - $150k
...employees, and communities.The RoleThe Quality Operations Program Manager role ensures the integrity, compliance, and management of Veeva’... ...of software in a regulated environment (e.g., ISO, IEC, IEEE, ITIL, ICH)Understanding of the software development cycle (SDLC) and...SuggestedWork at officeLocal areaRemote workWork from home3 days per week- ...,andensuringadherencetoestablishedpoliciesandcontrols.Basic Qualifications-Bachelor's degree or equivalent work experience-ITIL Service Management Foundation certification-At least 3 years experience with the implementation and support of processes and practices for managing...SuggestedFull timeWork experience placementLocal area3 days per week
- ActioNet, Inc. in Rockville, MD is seeking a Call Center (Tier 1) Manager to lead the Enterprise Service Desk operations, ensuring timely... ..., and user account tasks while meeting SLRs. You will align ITIL-based practices with Federal ITSM environments, drive staff scheduling...Suggested
- Markel Corporation is seeking a Service Desk Supervisor to lead daily operations, ensure high-quality support, and implement ITIL-based processes. The role focuses on improving first call resolution, handling incidents efficiently, and driving operational enhancements...Suggested
- ...blending leadership with deep technical knowledge to sustain high service levels and drive continuous improvement. You will leverage ITIL v4, manage incidents, and coordinate with contracting officers and program leadership, using ServiceNow and JIRA Service Management to...Remote jobContract work
- ...Systems, LLC, a Koniag Government Services company, seeks a Continual Improvement Manager to drive enterprise CSI across a federal IT engagement in Washington, DC. The role blends ITIL 4 practices with Agile delivery in a hybrid environment with on-site and remote work...Remote work
- Centuri Group, Inc. in Phoenix, AZ seeks a Manager of Support Services to lead the service desk, drive KPIs, and ensure high availability... ...support. The role blends leadership, technical expertise, and ITIL-based operations in a hybrid work setting. You will oversee daily...
- ...working with:We are looking for an experienced Technical Delivery Manager to lead a large-scale application development and support... ...oversight (P&L, revenue, margin).Familiarity with Agile, DevOps, and ITIL practices.DesirableExperience working with public sector clients...Flexible hours
$135k - $216k
...support eligibility determination, enrollment, and ongoing case management functions.What you’ll do: Provide strategic leadership for all... ...engagement, and customer‑facing leadership skillsExperience with ITIL processes, service management, and compliance frameworksUS...Contract workShift work- ...Contract Program Manager This position is responsible for overseeing the planning, execution, and delivery of a contract that aligns... ...complex IT contracts. Certifications (Preferred): PMP, PgMP, PfMP, ITIL. Strong understanding of IT strategy and its alignment with...Contract work
Orbis Corporation
Quantico, VA1 day ago $130.6k - $211.2k
...environment, ensuring their repeat business and future endorsement.As the Manager, Technical Customer Support, Focused Services, you will lead,... ..., Juniper/Netscreen, Fortinet, Cisco).Proficiency with ITIL frameworks, AI-driven analytics, and utilizing enterprise case management...Full timeWork at officeShift work$147.29k - $199.28k
...Job Description: GDIT is hiring a seasoned Contract Program Manager to lead a high-visibility, mission-critical program delivering... ...skills. Preferred Qualifications ~ PMP, SAFe, ITIL, or similar certification. ~ FinOps certification or cloud economics...Contract workTemporary workImmediate startRemote workWorldwideFlexible hoursGeneral Dynamics Information Technology
Washington DC1 day ago- Mayer Brown is seeking a Technology Services Manager for the New York office. You will lead the NY technology services team, ensuring high... ..., experience in legal or professional services environments, and proficiency in ServiceNow, ITIL 4, and #J-18808-Ljbffr Mayer BrownWork at office
- Tata Consultancy Services in Indianapolis, Indiana, is seeking a manager for IT service delivery. The ideal candidate will oversee end-to-end Tulip support services, ensure governance, and lead operational management involving ServiceNow. This role requires strong leadership...
- ...support improved Medicare Star ratings. Responsible for leading and managing Medicare Star projects and programs involving enterprise,... ...(QI) program experience.• Six Sigma Black Belt Certification.• ITIL (Information Technology Infrastructure Library) certification.•...Work at officeRemote work
$125k - $153k
...for the dreamers and builders in the world. We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is... ...Science, Data Science, Engineering, or a related technical field.ITIL or equivalent service management certificationCompensation Range...Local areaRemote workWorldwideFlexible hoursShift work- ...Experience with CMDB and data modeling is a plus. Familiarity with ITIL v3/v4 framework. Excellent problem-solving skills and... ...Strong analytical and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Proactive,...Remote work
3B Staffing LLC
United States4 days ago $125k - $175k
...New York; (4) Rochester, New York. As a Senior Program Delivery Manager, you will act as the strategic bridge between ePlus’s internal operational... ...certifications preferred (PMP, PMI-ACP, CSM, SAFe Agilist, ITIL Foundation)Position SpecificsThe initial base salary range for...Contract workLocal areaRemote work- Federal Customer Program ManagerSummaryThe Federal Customer Program Manager leads the end-to-end delivery of complex IT programs for Federal... ..., and executive reporting skills.· Relevant certifications (e.g., PMP, PgMP, SAFe, ITIL) preferred.Full timePosting Date: 2026-08-05Contract work
