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- A veteran-owned technology firm is seeking a Service Desk Manager in Alexandria, Virginia. The role involves overseeing complex IT contracts... ...implementing effective procedures. Ideal candidates will have ITIL certification and at least five years of leadership experience...Suggested
- E-Logic, Inc. is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users in Washington, D.C.... ...daily operations and technical staff, ensuring compliance with ITIL frameworks and driving the team to meet strict service level agreements...Suggested
- Koniag Government Services seeks a Service Level/Capacity Manager to support KITS and a federal customer in Washington, DC. Position is... ...and requires the ability to obtain a Public Trust. You will own ITIL 4-aligned service level management and capacity management, develop...SuggestedNight shift
- Jobtailor in Arlington, VA is seeking an experienced Project Manager to oversee end-to-end DoD/federal IT initiatives. You will manage timelines... ...coordinating platform service tasks while applying PMBOK and ITIL practices to ensure compliant project transitions. #J-18808-...Suggested
- ...Systems, LLC, a Koniag Government Services company, seeks a Continual Improvement Manager to drive enterprise CSI across a federal IT engagement in Washington, DC. The role blends ITIL 4 practices with Agile delivery in a hybrid environment with on-site and remote work...SuggestedRemote work
$147.29k - $199.28k
...Job Description: GDIT is hiring a seasoned Contract Program Manager to lead a high-visibility, mission-critical program delivering... ...skills. Preferred Qualifications ~ PMP, SAFe, ITIL, or similar certification. ~ FinOps certification or cloud economics...SuggestedContract workTemporary workImmediate startRemote workWorldwideFlexible hoursGeneral Dynamics Information Technology
Washington DC2 days ago$117.23k - $195.39k
...Virginia (US-VA), United States (US).Job Summary: The Senior Program Manager (PM) will serve as the Government’s primary point of contact and... ...Act (FITARA)Information Technology Infrastructure Library (ITIL)Information Technology Management Reform Act of 1996 (Public Law...SuggestedContract workTemporary workFor contractorsWork at officeRemote workFlexible hours- ...production operations, service delivery, operational governance, and managed service provider oversight for Marriott's Identity Governance... ...technology environmentsRelevant certifications such as ITIL, SailPoint, CISSP, CISM, PMP, ServiceNow, or equivalent industry...SuggestedFull timeTemporary workFor contractorsRemote workFlexible hours
- ...Job Description GDIT is hiring a seasoned Contract Program Manager to lead a high‑visibility, mission‑critical program delivering... ...customer‑interface skills. Preferred Qualifications PMP, SAFe, ITIL, or similar certification. FinOps certification or cloud...SuggestedContract work
General Dynamics Information Technology
Washington DCmore than 2 months ago - ...Sr. I.T. Manager of Operations & DeliveryThe Executive Leadership Council is the preeminent member organization for the development of... ...positively influence change.Relevant certifications such as PMP, ITIL, CISSP, CISM, Azure, AWS, Scrum, or related credentials are strongly...SuggestedWork at officeLocal areaRemote workFlexible hours
The Executive Leadership Council Inc
Washington DC4 days ago - ...-time Description A&T Systems, Inc. is seeking a Contract Manager. As a Contract Manager, you will be a key member of the leadership... ...) Certifications: Project Management Professional (PMP); ITIL Foundations; Experienced Microsoft Office, Project, Visio, and...SuggestedFull timeContract workFor subcontractorWork at office
A&T Systems
Silver Spring, MD1 day ago - Overview of Role: TM3 Solutions, Inc. is seeking an experienced Task Manager / Contract Manager to lead day‑to‑day contract execution for a... ...(e.g., PMP). IT service management familiarity (e.g., ITIL). Experience supporting healthcare IT environments or enterprise...SuggestedContract workTemporary workFor contractorsRemote work
$169k - $228.6k
...Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Delivery Team (DT) at Amazon Web... ...Knowledge of enterprise IT management frameworks like COBIT or ITIL- Experience integrating AWS cloud services with on-premise technologies...SuggestedFlexible hours$100k
...over 5,000 end users. This role involves mentoring service desk analysts, monitoring performance metrics, and ensuring compliance with ITIL standards. The ideal candidate will have a minimum of 5 years of ITSM technical support experience, with a focus on leading cross-...Suggested- ...in Alexandria, VA to oversee Tier I and Tier II operations. This role includes managing Service Desk staff, ensuring effective incident resolution, and optimizing service delivery through ITIL practices. The ideal candidate will have extensive experience in helpdesk...Suggested
- ...will lead Tier 1-3 operations, ensure SLA adherence, coordinate incident lifecycle, and drive continuous improvement in ITSM practices. Bachelor’s degree and 5+ years of service desk experience, plus ITIL certification, are required. #J-18808-Ljbffr Koniag Services, Inc.Remote job
- ...Empower AI Quality Manager Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential... ...Security Clearance Preferred Requirements: ~ ITIL 4 Foundation Certification(s) Physical Requirements:...Contract workFor contractorsWork at office
Empower ai
Washington DC20 hours ago $110k - $160k
...Customer Support Manager Location: Washington, DC (Hybrid) - must be onsite 4-5 days per week Clearance: Secret (Top Secret preferred... ...management, and knowledge management (using frameworks such as ITIL where applicable). ~ Monitor and analyze support...Contract workWork at officeLocal areaRemote workRelocationFlexible hoursShift workIntelliDyne
Washington DC1 day ago- Program Manager / Contract Manager Education: Bachelor'sExperience: 15+ yearsClearance: Active Secret preferred (not required).Ideal Background: Former NGB J7, Joint Staff, Combatant Command, or DoD PMMust-Have Experience: • Federal/DoD program management• Managing geographically...Contract workFor contractorsFor subcontractorRemote workWorldwideRelocation package
$130.4k - $163k
...most qualified talent while recognizing and encouraging the value of diversity in the global workplace.About the role:As a Contracts Manager, Government Programs you will support several U.S. Government Federal programs. Working with a small, multi-dimensional group, you...Contract workRemote workFlexible hours- ...Project Manager Comtech is a woman-owned small business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across... ...methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations....Work at office
Comtech LLC
Washington DC1 day ago - K.L. Scott & Associates (KLSA) is a mission-driven management and technology consulting firm that partners with public-sector organizations... ...) Preferred certifications: PMP, PMI-ACP, CSM/PSM, SAFe POPM, ITIL Foundation, or equivalent product management certification. 15...
- ...We offer IT solutions across the disciplines of program/project management, applications development, infrastructure, Cyber security, and... ...methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations....
- ...span all aspects of business, providing a holistic approach for managing an organization.Vision & MissionComtech delivers value to customers... ...and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations. These...
$110k - $130k
Job DescriptionSUMMARY: The IT Service Delivery Manager is responsible for the end-to-end delivery of IT services that enable business outcomes... ..., timely stakeholder communications. Establishes and matures ITIL-aligned processes; document and socialize standard operating...Contract workTemporary workWork at officeFlexible hoursShift work$127.1k - $172k
...for content moderation, privacy, customer promises, accessibility, fairness, and trust.The DSTPA team is seeking a Technical Program Manager with privacy, data protection, risk management expertise, and strong technical capabilities. This position requires detail-oriented...Flexible hoursShift work- ...organization's strategic business needsProvide support to business managers, administrators, engineers, scientists, analysts, specialists,... ...security clearanceDesired Qualifications:Experience in Navy ERPSolid relationship builderQuality Certification (ITIL, or other)...Full timeRemote work
Dynamic Solutions Technology LLC
Arlington, VA2 days ago - ...Summary All Native Group is seeking a System and Process Project Manager (SPPM) to support a federal database program in the missing and... ...backlog management practices. Relevant certifications (PMP, CSM, ITIL, or software testing certifications such as ISTQB). Supervisory...Full timeWork at officeLocal areaMonday to FridayNight shift
All Native Group
Washington DC2 days ago - ...and organization, including senior executive level associates, managing small projects, and a level of comfort in explaining basic security... ...:Strong working knowledge of IT service management (e.g., ITIL-related disciplinesAbility to communicate Security Requirements...Full timeTemporary workRemote workFlexible hours
$92.4k - $160k
We have an immediate opening for a Business Contracts Manager to support the AWS World Wide Public Sector team, focusing on US Department of War customers. This position will be based in Arlington, VA. As a Business Contracts Manager, you will provide hands-on, full contract...Contract workImmediate startFlexible hours
