Average salary: $70,000 /yearly
More statsGet new jobs by email
- ...Helpdesk Manager - Level I Position: Helpdesk Manager - Level I Location: Rosslyn, VA Clearance: Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses...Suggested
ActioNet
Arlington, VA1 day ago - ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team at DON Office of Administration National Capital Region(NCR)to manage DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~45...SuggestedFull timeContract workTemporary workWork at officeLocal areaImmediate startMonday to Friday
TekSynap
Arlington, VA20 hours ago $115k
...Help Desk Manager - Custom Support Manager Washington, DC Pay From: $115,000 per year MUST: Eligible or active DoD Secret clearance Experienced Help Desk Manager/ Tier II Team 8+ years of professional experience in the IT support field 6+ years...SuggestedQuadrant
Washington DC4 days ago- ...Job Title: Help Desk Manager Location: 441 4th St, NW , Washington DC 20002 Duration: 12+ months Job Description: # Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware...Suggested
InstantServe LLC
Washington DC20 hours ago $18k
...HRSM Help Desk Manager ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance...SuggestedContract workFor contractorsWork experience placementWork at officeImmediate startFlexible hoursProSidian Consulting
Washington DC3 days ago- ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage...SuggestedContract work
Silo Smashers
Arlington, VA1 day ago - ...Help Desk Manager Washington DC Job Code: 3035 Job Description: Responsible for overseeing an IT support team, overseeing daily operations to resolve technical issues for users, ensuring high customer satisfaction by setting standards, training staff, managing...SuggestedWork at office
Orbis Corporation
Washington DC1 day ago $100k
...Systems, LLC, a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington... ...include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support for Tier levels...SuggestedFor subcontractorLocal areaMonday to FridayFlexible hours- ...Desk Side Support Manager ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington,... ...computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager...SuggestedFull timeContract workWork at officeFlexible hoursShift work
ActioNet
Washington DC3 days ago - Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...Suggested
- ...regional meetings, and weekly meetings with customer support managers. Monitor recurring and claimant-specific technical problems related... ...Relation Management (CRM) team, and CNIC leadership. Manage a help desk operation supporting approximately 800 customers, ensuring...SuggestedFull timeContract workTemporary workFor contractorsWork at officeLocal areaMonday to FridayWeekend workAfternoon shift
- Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Department of the Navy Office of Administration (DON OA) - Information Technology Division (ITD). Responsibilities Plan and implement the appropriate...SuggestedTemporary workWork at officeImmediate startFlexible hours
- ...operation of the I.T. Department in alignment with firm policies, I.T. standards, and the business objectives of the organization. The Manager is responsible to plan, coordinate, communicate, design, test, and manage I.T.-related activities, as well as provide...SuggestedFull timeWork at officeRemote work2 days per week3 days per week
- A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...Suggested
- THE HIGH LEVEL Iron Bow Technologies is seeking an experienced Help Desk Manager to support an existing, long-term Federal Government customer, the Department of Justice (DOJ) Civil Division (CIV) to provide leadership and management for our DOJ Call Center operations,...SuggestedContract workWork at officeAll shifts
- Iron Bow Technologies is seeking a Help Desk Manager for the DOJ Call Center operations in Herndon, VA. This role entails overseeing a team of Tier 1 Technicians to ensure positive customer experiences for the Department of Justice. Responsibilities include daily management...
$115k - $150k
...Help Desk Manager We are seeking a Help Desk Manager to join our team! Required qualifications include: Experience: Minimum of ten (10) years of experience in the NMCI NGEN technical arena. Proven experience in managing a help desk operation with a significant...Contract workFor contractorsWork at officeMonday to FridayWeekend workAfternoon shift- ...Senior Technical Support Manager STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups. STAHL advocates for policies that can improve government...
Stahl Companies
Washington DC3 days ago $150k - $190k
...Experience ~10 years of relevant experience providing project management support for enterprise level IT projects ~ Demonstrated... ...Locations US-DC-Washington | US-AL-Huntsville ID 2025-8692 Category Technical Support/Help Desk Type Regular Full-Time...Full timeContract workTemporary workWork at officeLocal areaRemote workMonday to FridayDay shiftTekSynap
Washington DC20 hours ago$105k - $115k
...Service Desk Manager Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective...Work at officeFlexible hoursGalapagos
Washington DC4 days ago- ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking a committed...Contract workWork at officeRemote work
Strategic Resources Inc
Washington DC3 days ago - ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the... ...for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. Identify,...For contractorsWork experience placementLocal areaRemote work
NANA Regional Corp
Alexandria, VA20 hours ago $100k - $140k
...obtain Public Trust Required: US citizen or Lawful Permanent Resident Position Description LCG Inc. is seeking a highly talented Help Desk Manager / Project Manager to oversee a team delivering IT Support Services for a federal client. The ideal candidate will manage an IT...Permanent employmentContract workWork experience placementRemote work- A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree...
- A technology firm in Arlington, VA, is seeking a Help Desk Manager to oversee help desk operations and manage support staff. The ideal candidate will have over 8 years of IT support experience, with at least 4 years in management, and possess strong leadership and customer...
$119k - $140k
...Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates technical leadership, operational management, quality...Contract workWork at officeLocal areaShift workComputer World Services
Washington DC4 days ago- ...Alexandria, VA, US Position Summary The IT Project Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO... ...Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support...Contract work
Leader Communications
Alexandria, VA2 days ago $105.3k - $190.35k
...sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the... ..., execution, and continuous improvement-helping ensure capabilities are delivered efficiently... ...Primary Responsibilities: Lead and manage Tier 1 Service Desk operations ,...Local areaImmediate startLeidos
Alexandria, VA2 days ago- ...Folio Implementation Services Manager The Folio implementation services manager leads the team delivering help desk, training, and customization support to member agencies in support of the General Services Administration's (GSA) Capital Planning and Investment Control...Temporary workWork at officeImmediate startFlexible hours
Integral Federal
Washington DC20 hours ago $67.9k - $132.5k
A federal IT service firm seeks a Service Desk Shift Supervisor in Washington, D.C. This role oversees daily service desk operations, ensuring quality support for incident and service requests. Candidates should have 4-7 years in IT, with a focus on service delivery and...Shift work
