Average salary: $70,000 /yearly

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  • Help Desk Manager Level I

    Description Position:  Helpdesk Manager - Level I Location: Rosslyn, VA Clearance:  Secret     The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring... 
    Suggested

    ActioNet

    Arlington, VA
    3 days ago

  • Help Desk Manager

    $115k

     ...Help Desk Manager - Custom Support Manager Washington, DC Pay From: $115,000 per year MUST: Eligible or active DoD Secret clearance Experienced Help Desk Manager/ Tier II Team 8+ years of professional experience in the IT support field 6+ years... 
    Suggested

    Quadrant

    Washington DC
    5 days ago

  • Help Desk Manager

     ...Job Title: Help Desk Manager Location: 441 4th St, NW , Washington DC 20002 Duration: 12+ months Job Description: # Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware... 
    Suggested

    InstantServe LLC

    Washington DC
    1 day ago

  • Help Desk Manager

     ...Help Desk Manager Washington DC Job Code: 3035 Job Description: Responsible for overseeing an IT support team, overseeing daily operations to resolve technical issues for users, ensuring high customer satisfaction by setting standards, training staff, managing... 
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    Work at office

    Orbis Corporation

    Washington DC
    2 days ago

  • Help Desk Manager

     ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage... 
    Suggested
    Contract work

    Silo Smashers

    Arlington, VA
    2 days ago

  • HRSM Help Desk Manager

    $18k

     ...HRSM Help Desk Manager ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance... 
    Suggested
    Contract work
    For contractors
    Work experience placement
    Work at office
    Immediate start
    Flexible hours

    ProSidian Consulting

    Washington DC
    4 days ago

  • Help Desk Manager w/Top Secret Clearance

     ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team at DON Office of Administration National Capital Region(NCR)to manage DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~45... 
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    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Immediate start
    Monday to Friday

    TekSynap

    Arlington, VA
    1 day ago

  • Desk Side Support Manager

     ...Description ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, D.C. metro...  ...computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager... 
    Suggested
    Full time
    Contract work
    Work at office
    Flexible hours
    Shift work

    ActioNet

    Washington DC
    2 days ago

  • Help Desk Manager

    $115k - $150k

     ...Duties, responsibilities and activities may change at any time with or without notice Responsibilities We are seeking a Help Desk Manager to join our team! REQUIRED QUALIFICATIONS Experience Minimum of ten (10) years of experience in the NMCI NGEN technical... 
    Suggested
    Full time
    Contract work
    Temporary work
    For contractors
    Work at office
    Local area
    Monday to Friday
    Weekend work
    Afternoon shift

    TekSynap

    Washington DC
    13 days ago

  • Service Desk Manager

    $105k - $115k

     ...Service Desk Manager Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective... 
    Suggested
    Work at office
    Flexible hours

    Galapagos

    Washington DC
    22 hours ago

  • Senior Technical Support Manager

     ...Senior Technical Support Manager STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups. STAHL advocates for policies that can improve government... 
    Suggested

    Stahl Companies

    Washington DC
    4 days ago

  • Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

     ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...  ...for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. Identify,... 
    Suggested
    For contractors
    Work experience placement
    Local area
    Remote work

    NANA Regional Corp

    Alexandria, VA
    1 day ago

  • Service Desk Manager

     ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking a committed... 
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    Contract work
    Work at office
    Remote work

    Strategic Resources Inc

    Washington DC
    4 days ago

  • IT Project Lead

    $150k - $190k

     ...Experience ~10 years of relevant experience providing project management support for enterprise level IT projects ~ Demonstrated...  ...Locations US-DC-Washington | US-AL-Huntsville ID 2025-8692 Category Technical Support/Help Desk Type Regular Full-Time... 
    Suggested
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Remote work
    Monday to Friday
    Day shift

    TekSynap

    Washington DC
    1 day ago

  • Help Desk Manager / Project Manager

    $100k - $140k

     ...Trust Required: US citizen or Lawful Permanent Resident Position Description: LCG Inc. is seeking a highly talented Help Desk Manager / Project Manager to oversee a team delivering IT Support Services for a federal client. The ideal candidate will manage an IT... 
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    Permanent employment
    Contract work
    Work experience placement
    Local area
    Immediate start
    Remote work

    LCG, Inc.

    Bethesda, MD
    14 days ago

  • Folio Implementation Services Manager

     ...Folio Implementation Services Manager The Folio implementation services manager leads the team delivering help desk, training, and customization support to member agencies in support of the General Services Administration's (GSA) Capital Planning and Investment Control... 
    Temporary work
    Work at office
    Immediate start
    Flexible hours

    Integral Federal

    Washington DC
    1 day ago

  • IT Project Manager

     ...IT Project Manager The IT Project Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge...  ...ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI... 
    Contract work

    Leader Communications

    Alexandria, VA
    3 days ago

  • SME Service Desk Analyst (Tier 1) Lead - WDP

    $105.3k - $190.35k

     ...sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the...  ..., execution, and continuous improvement-helping ensure capabilities are delivered efficiently...  ...Primary Responsibilities: Lead and manage Tier 1 Service Desk operations ,... 
    Local area
    Immediate start

    Leidos

    Alexandria, VA
    3 days ago

  • Service Desk Shift Supervisor

    $67.9k - $132.5k

     ...Position Overview The Service Desk Shift Supervisor oversees a service-desk shift to...  ...incidents and service requests. The role manages ticket queues, staff assignments, and escalations...  ...and recurring issues, the position helps drive process improvements and maintain... 
    Contract work
    Work at office
    Shift work

    ASM Research, An Accenture Federal Services Company

    Washington DC
    3 days ago

  • Service Desk Manager/Quality Assurance

    $119k - $140k

     ...Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates technical leadership, operational management, quality... 
    Contract work
    Work at office
    Local area
    Shift work

    Computer World Services

    Washington DC
    22 hours ago

  • Service Quality Manager

     ...Service Quality Manager Knowesis is seeking a results-driven Service Quality Manager to support the DoD OIG OCIO in enhancing the...  ...efficiently and interventions are effective. Engage across help desk, operations, requirements gathering, and service delivery functions... 

    Knowesis Inc.

    Alexandria, VA
    3 days ago

  • IT Support Services Manager (12745, Grade 34)

     ...Information Technology Systems Manager The Information Technology Systems Manager is within the Department of the Corporate IT Office...  ..., and continuous improvement of IT support services, including Help Desk operations, desktop and endpoint support, application support... 

    GovernmentJobs.com

    Washington DC
    2 days ago

  • Service Area Manager (SAM)

    $80k - $100k

     ...Service Area Manager (SAM) GovCIO is seeking an experienced Service Area Manager (SAM) to...  ...and service workflows Analyze service desk metrics to identify trends, gaps, and opportunities...  ...of experience in IT service delivery, help desk, or customer support operations. ~... 
    Work at office
    Remote work

    Clearance Jobs

    Washington DC
    2 days ago

  • Contact Center Supervisor

     ...Supervisor is responsible for overall project management of complex, multi-task contact center...  ...Chief Information Officer (OCIO) Service Desk Operations Division (SDOD). Individual...  ...1 Investigation (Low Risk). One or more Help Desk Institute (HDI) certifications or formal... 
    Contract work
    Work at office

    Leader Communications Inc. (LCI)

    Alexandria, VA
    1 day ago

  • IT Systems and Support Manager

     ...strong partnerships throughout the association. These partnerships help individuals, teams, and the association accomplish the...  ...staff members. Position Summary The IT Systems and Support Manager combines IT systems management, end-user support, and cloud infrastructure... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work
    Monday to Friday
    Night shift
    Afternoon shift

    NACUBO

    Washington DC
    15 days ago

  • Sales Manager - Part time

     ...Developing applications for all technologies and platforms 3.Customer Relationship Management System (CRM), 4.Learning Management System (LMS), 5.Document Management System (DMS), 6. Service Desk Plus (SDP), 7.Service Management Systems (SMS), 8.Business Continuity... 
    Part time
    Work experience placement
    Work from home

    ATIA

    Washington DC
    2 days ago

  • Manager, Network Services

    $112k - $179k

     ...SP 800-53, FedRAMP). Interfaces with senior federal leadership, manages integrated teams (federal, contractor, vendors), and delivers measurable...  ...rotations; accept/resolve escalations from the Service Desk as needed. Qualifications Requirements: Education Bachelor... 
    Contract work
    For contractors
    For subcontractor
    Remote work
    Shift work

    Peraton

    Washington DC
    22 hours ago

  • Youth Development Specialist - Relocation to Hershey, PA Required

    $44.77k

     ...development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to... 
    Full time
    Work from home
    Relocation
    Relocation package
    Flexible hours
    Weekday work

    Confidential

    Takoma Park, MD
    2 days ago

  • Remote Tech Staffing Account Manager (50/50 Commission)

     ...A tactical headhunting firm is seeking an experienced Account Manager in Washington, DC, to drive business development and maintain client relationships. The role offers full commission on a 50/50 split and requires a strong sales mentality, critical thinking skills, and... 
    Work at office
    Remote work

    SouthTek Resources

    Washington DC
    2 days ago

  • Configuration Manager

     ...provide IT Infrastructure support services, which include Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network...  ...issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software... 
    For contractors

    SES Corporation

    Alexandria, VA
    16 days ago