Average salary: $70,000 /yearly

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  • Help Desk Manager Level I

    Description Position:  Helpdesk Manager - Level I Location: Rosslyn, VA Clearance:  Secret     The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring... 
    Suggested

    ActioNet

    Arlington, VA
    1 day ago

  • Help Desk Manager w/Top Secret Clearance

     ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team at DON Office of Administration National Capital Region(NCR)to manage DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~45... 
    Suggested
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Immediate start
    Monday to Friday

    TekSynap

    Arlington, VA
    4 days ago

  • Help Desk Manager

    $115k

     ...Help Desk Manager - Custom Support Manager Washington, DC Pay From: $115,000 per year MUST: Eligible or active DoD Secret clearance Experienced Help Desk Manager/ Tier II Team 8+ years of professional experience in the IT support field 6+ years... 
    Suggested

    Quadrant

    Washington DC
    3 days ago

  • Help Desk Manager

     ...Job Title: Help Desk Manager Location: 441 4th St, NW , Washington DC 20002 Duration: 12+ months Job Description: # Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware... 
    Suggested

    InstantServe LLC

    Washington DC
    4 days ago

  • HRSM Help Desk Manager

    $18k

     ...HRSM Help Desk Manager ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance... 
    Suggested
    Contract work
    For contractors
    Work experience placement
    Work at office
    Immediate start
    Flexible hours

    ProSidian Consulting

    Washington DC
    1 day ago

  • Help Desk Manager

     ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage... 
    Suggested
    Contract work

    Silo Smashers

    Arlington, VA
    5 days ago

  • Help Desk Manager

     ...Help Desk Manager Washington DC Job Code: 3035 Job Description: Responsible for overseeing an IT support team, overseeing daily operations to resolve technical issues for users, ensuring high customer satisfaction by setting standards, training staff, managing... 
    Suggested
    Work at office

    Orbis Corporation

    Washington DC
    5 days ago

  • Desk Side Support Manager

     ...Description ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, D.C. metro...  ...computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager... 
    Suggested
    Full time
    Contract work
    Work at office
    Flexible hours
    Shift work

    ActioNet

    Washington DC
    5 days ago

  • Help Desk Manager

     ...operation of the I.T. Department in alignment with firm policies, I.T. standards, and the business objectives of the organization. The Manager is responsible to plan, coordinate, communicate, design, test, and manage I.T.-related activities, as well as provide... 
    Suggested
    Full time
    Work at office
    Remote work
    2 days per week
    3 days per week

    ThoughtStorm

    Washington DC
    2 days ago

  • Help Desk Manager Level I

    Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority... 
    Suggested

    ActioNet, Inc.

    Arlington, VA
    1 day ago

  • Help Desk Manager

     ...regional meetings, and weekly meetings with customer support managers. Monitor recurring and claimant-specific technical problems related...  ...Relation Management (CRM) team, and CNIC leadership. Manage a help desk operation supporting approximately 800 customers, ensuring... 
    Suggested
    Full time
    Contract work
    Temporary work
    For contractors
    Work at office
    Local area
    Monday to Friday
    Weekend work
    Afternoon shift

    TekSynap

    Washington DC
    1 day ago

  • Deskside Support Manager

    $100k - $110k

     ...Adventure Awaits! Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program...  ...Justice. The program provides a range of IT services, including help desk, desk side support, Windows workstation engineering and maintenance... 
    Suggested
    Contract work
    Local area
    Immediate start
    Remote work

    Leidos

    Washington DC
    3 days ago

  • Help Desk Manager I - Secret Clearance | Rosslyn, VA

    A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure... 
    Suggested

    ActioNet, Inc.

    Arlington, VA
    1 day ago

  • Service Desk Manager

    $105k - $115k

     ...Service Desk Manager Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective... 
    Suggested
    Work at office
    Flexible hours

    Galapagos

    Washington DC
    3 days ago

  • Senior Service Desk Manager

    $100k - $150k

     ...in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services...  ...contributions. About the Role We are seeking a Service Desk Manager to lead a high-performing, customer-focused IT Service... 
    Suggested
    Full time
    Remote work
    Flexible hours

    DiversityJobs Inc

    Washington DC
    4 days ago

  • IT Project Lead

    $150k - $190k

     ...Experience ~10 years of relevant experience providing project management support for enterprise level IT projects ~ Demonstrated...  ...Locations US-DC-Washington | US-AL-Huntsville ID 2025-8692 Category Technical Support/Help Desk Type Regular Full-Time... 
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Remote work
    Monday to Friday
    Day shift

    TekSynap

    Washington DC
    4 days ago

  • Technical Support Manager

     ...Technical Support Manager The Technical Support Manager provides technical support and lead subordinates in support of engineering and technical tasking for the DDG(X) ship acquisition Program Office. Tasking includes: Oversees technical service operations... 
    Work at office

    C2 Essentials

    Washington DC
    4 days ago

  • Senior Technical Support Manager

     ...Senior Technical Support Manager STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups. STAHL advocates for policies that can improve government... 

    Stahl Companies

    Washington DC
    1 day ago

  • Service Desk Manager

     ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking a committed... 
    Contract work
    Work at office
    Remote work

    Strategic Resources Inc

    Washington DC
    2 days ago

  • Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

     ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...  ...for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. Identify,... 
    For contractors
    Work experience placement
    Local area
    Remote work

    NANA Regional Corp

    Alexandria, VA
    4 days ago

  • Help Desk Manager / Project Manager

    $100k - $140k

     ...obtain Public Trust Required: US citizen or Lawful Permanent Resident Position Description LCG Inc. is seeking a highly talented Help Desk Manager / Project Manager to oversee a team delivering IT Support Services for a federal client. The ideal candidate will manage an IT... 
    Permanent employment
    Contract work
    Work experience placement
    Remote work

    Hirebridge

    Bethesda, MD
    3 days ago

  • Help Desk Manager: Lead Tier 1/2 Support (Hybrid)

    A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree... 

    SiloSmashers

    Arlington, VA
    2 days ago

  • Arlington Hybrid Help Desk Manager — Lead Tier 1/2 Support

    A technology firm in Arlington, VA, is seeking a Help Desk Manager to oversee help desk operations and manage support staff. The ideal candidate will have over 8 years of IT support experience, with at least 4 years in management, and possess strong leadership and customer... 

    SiloSmashers, Inc.

    Arlington, VA
    1 day ago

  • Folio Implementation Services Manager

     ...Folio Implementation Services Manager The Folio implementation services manager leads the team delivering help desk, training, and customization support to member agencies in support of the General Services Administration's (GSA) Capital Planning and Investment Control... 
    Temporary work
    Work at office
    Immediate start
    Flexible hours

    Integral Federal

    Washington DC
    4 days ago

  • IT Project Manager

     ...IT Project Manager The IT Project Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge...  ...ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI... 
    Contract work

    Leader Communications

    Alexandria, VA
    1 day ago

  • Service Desk Manager/Quality Assurance

    $119k - $140k

     ...Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates technical leadership, operational management, quality... 
    Contract work
    Work at office
    Local area
    Shift work

    Computer World Services

    Washington DC
    3 days ago

  • IT Project Manager

     ...Alexandria, VA, US Position Summary The IT Project Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO...  ...Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support... 
    Contract work

    Leader Communications

    Alexandria, VA
    1 day ago

  • SME Service Desk Analyst (Tier 1) Lead - WDP

    $105.3k - $190.35k

     ...sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the...  ..., execution, and continuous improvement-helping ensure capabilities are delivered efficiently...  ...Primary Responsibilities: Lead and manage Tier 1 Service Desk operations ,... 
    Local area
    Immediate start

    Leidos

    Alexandria, VA
    11 hours ago

  • Senior IT Project Manager

     ...Senior IT Project Manager Premier Enterprise Solutions is seeking a Senior IT Project Management with at least 10 years of related...  ...infrastructure and IT disciplines (server, network operations, help desk, etc.) Strong customer relations experience including positive... 
    Full time
    Temporary work
    For contractors
    Local area
    Immediate start

    Premier Enterprise Solutions LLC

    Washington DC
    3 days ago

  • Service Desk Shift Lead: Incident Management & Coaching

    $67.9k - $132.5k

    A federal IT service firm seeks a Service Desk Shift Supervisor in Washington, D.C. This role oversees daily service desk operations, ensuring quality support for incident and service requests. Candidates should have 4-7 years in IT, with a focus on service delivery and... 
    Shift work

    ASM Research, An Accenture Federal Services Company

    Washington DC
    2 days ago