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  • Service Desk Lead End User Computing & Assistive Technology

     ...Desktop Management - Infrastructure Services (IS)~IT IS_Service Desk~Service Desk Management~Accessibility and Assistive...  ...and third-party vendors Key responsibilities - End User Computing (EUC) Manage and support Microsoft Windows Technologies and Active Directory.... 
    Suggested

    Purple Drive

    Atlanta, GA
    12 hours ago

  • End User Support Manager

     ...A growing organization is seeking a End User Support Manager to lead a skilled team and drive modern device management across the company. This is a hands-on role focused on automation, security, and delivering an exceptional employee IT experience. What You’ll Do... 
    Suggested

    Cannon Search

    Boston, MA
    more than 2 months ago

  • IT Support Team Lead - End User Ops

    $85 per hour

     ...Job Title: IT Support Team Lead – End User Ops Location:  Baltimore, MD – onsite – local candidates only Period: 09/15/2024 to 09/15/2025...  ...initiatives related to enhancing the end-user experience. Manage, measure, and report on key performance indicators (KPIs),... 
    Suggested
    Contract work
    Local area
    Remote work

    Blue Star Partners LLC

    Baltimore, MD
    more than 2 months ago

  • Service Desk Lead: Tier 2 Desktop & End-User Asset Expert

     ...institution in Dallas is looking for a Service Desk Engineer who will troubleshoot complex technical issues and provide exceptional support to the executive team. The role involves mentoring junior engineers and improving IT service processes. Ideal candidates should... 
    Suggested

    TBK Bank, SSB

    Dallas, TX
    4 days ago

  • Client Support Representative Associate - Information Systems End User Services

     ...POSITION: Under immediate direction of the Technical Support Center Manager or a more senior Client Support Representative Intermediate...  ...Client Support Representative Associate - Information Systems End User Services Location US:PA: Hershey | IT and Tech... 
    Suggested
    Full time
    Contract work
    Immediate start
    Shift work
    Night shift
    Afternoon shift

    Penn State Health

    Hershey, PA
    1 day ago

  • End User Support Specialist

     ...Provides network and database administration, device management, and administers processes, services and technical support for hardware and software for both the...  ...customer service and timely technical support for end-user computer and networking issues to ensure end-user... 
    Suggested
    Work experience placement
    Work at office
    Remote work
    Monday to Friday

    APN Software Services Inc

    Westerville, OH
    2 days ago

  • IT End User Support Specialist

    $20 - $35 per hour

     ...Contact ( News Global NavigationEmployee Login ( File Transfer Filters Careers Added Feb 16, 2026 IT End User Support Specialist (45874) Ubrana, IL | Temp to Perm Apply ( For additional information on how we handle your data, see Job Description... 
    Suggested
    Hourly pay
    Permanent employment
    Contract work
    Temporary work
    Work experience placement
    Internship
    Remote work

    Levi, Ray & Shoup, Inc.

    Urbana, IL
    1 day ago

  • Service Support Manager

     ...administrative work of an information technology Service Support section. Work involves managing the performance of Level 1 and Level 2 services &...  ...of appropriate documentation and support programs for end-users. Develops and maintains knowledge base, FAQ's, tutorials... 
    Suggested
    Full time
    Work at office
    Remote work

    City of Suffolk

    Driver, VA
    4 days ago

  • Service Desk Team Lead

    $40k - $80k

     ...Desk Supervisor and Service Desk Manager. The primary purpose of...  ...to act as the principal peer support for the support activities of...  ...other groups. Record front-end phone messages to manage call...  ...ServiceNow or Teams) to inform the user community of issues.... 
    Suggested
    Full time
    Remote work
    Shift work
    Night shift
    Day shift

    SAIC

    Broomfield, CO
    4 days ago

  • Service Desk Lead - OCONUS

    $155k - $175k

     ...Service Delivery Lead - OCONUS oversees end-to-end delivery of IT services to ensure enterprise users in overseas locations receive reliable, high-quality support aligned with defined service...  ...role leads multi-site service teams, manages escalations, and ensures that... 
    Suggested
    Contract work
    For subcontractor
    Work at office
    Remote work
    Overseas

    ASM Research, An Accenture Federal Services Company

    Atlanta, GA
    3 days ago

  • Service Desk Team Lead

     ...least five (5)years of experience in IT support and procurement, with a minimum of two (...  ...role. Strong knowledge of IT service management (ITSM) frameworks, such as ITIL. United...  ...timely and effective resolution of end-user issues. Coordinating procurement activities... 
    Suggested
    Full time
    Contract work
    Live in
    Work at office
    Flexible hours

    The GEO Group, Inc.

    Boulder, CO
    3 days ago

  • Service Desk Team Lead

     ...will provide hands-on technical support related to computer systems,...  ...under the guidance of the IT Manager. Responsibilities: - Oversee...  .... - Oversee M365 groups, user auditing in various platforms,...  ...solutions as needed. - Train end users as necessary on the proper... 
    Suggested
    Remote work

    Next Step Systems LTD

    Washington DC
    3 days ago

  • Service Desk Queue Lead TM1 (Government)

    $72k - $112.5k

     ...mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace...  ...right technical resources, remove blockers, and relentlessly manage to Service Level Agreements (SLAs) and performance objectives... 
    Suggested
    Contract work
    Temporary work
    Work at office
    Local area

    AT&T

    Columbia, MD
    2 days ago

  • Service Desk Site Lead

    $60k - $100k

     ...Technology services to government clients in support of critical mission needs. Delivering a...  ...and will interface with the Program Manager to drive process improvement and service...  ...Provide Tier II service desk support for end-user PC, server, mainframe applications, and... 
    Suggested
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Relocation package

    Link Solutions

    Aberdeen Proving Ground, MD
    12 hours ago

  • Service Desk Lead

     ...Service Desk Lead to oversee daily IT support operations and deliver high-...  ...environments, team leadership, and incident management-someone passionate about improving user experience, optimizing support...  ...work closely with IT leadership, end users, and cross-functional teams... 
    Suggested
    Work experience placement

    IntePros

    Denver, CO
    3 days ago

  • Head of Support, AMER

    $220k - $260k

     ...and automate work. Millions of users, from individuals to large...  ...About the Role: The Head of Support, AMER will design and own the...  ...the regional support strategy end to end, ensuring it aligns with...  ...AMER markets, and developing managers and senior ICs into a consistently... 
    Work at office
    Local area

    Notion Labs, Inc

    San Francisco, CA
    2 days ago

  • Service Desk Lead - (Onsite: Glynco, GA.)

    $110k

     ...Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland...  ..., ensuring timely and effective support for end users across a large, mission-critical enterprise... 
    Full time
    Work experience placement
    Flexible hours

    Citizant

    Brunswick, GA
    12 hours ago

  • Service Desk Shift Lead

     ...passionate team of industry-leading individuals supporting the best practices in Agile Software...  ...What you'll get to do: Support end-user applications and work in a multi-tier...  ...Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service... 
    Contract work
    Work experience placement
    Remote work
    Flexible hours
    Shift work

    CACI International

    Sterling, VA
    3 days ago

  • Tier III Support Lead

    $75k - $123k

     ...The Tier III Support Lead is essential in enhancing and implementing our Tier III support...  ...implementations. Guide the Problem Management process, providing training and...  ..., and policies. Develop and update end-user documentation for clarity and accessibility... 

    ASM Research, An Accenture Federal Services Company

    Arlington, VA
    3 days ago

  • IT Service Desk Lead

    $75k - $110k

     ...is responsible for overseeing daily IT support operations, ensuring efficient service delivery...  ...role serves as a key liaison between end-users and technical teams, ensuring secure,...  ...lead support-related projects. Incident Management - Lead incident response efforts by... 
    Full time
    Work experience placement
    Work at office
    Night shift
    Weekend work
    Afternoon shift
    3 days per week

    Xeris Pharmaceuticals, Inc.

    Chicago, IL
    4 days ago

  • IT Service Desk Lead

     ...insurance Digital Health & Wellness Support Critical Illness, Accident, & Hospital...  ...independent IT organization, the Service Desk & End-User Services Lead is responsible for...  ...and continuously improving an IT service management (ITSM) / servicedesk platform (ticketing... 
    Temporary work
    Flexible hours

    KGPCo Services, LLC

    Kennesaw, GA
    1 day ago

  • Service Desk Lead

     ...technical issues while providing outstanding customer service to end users. Responsibilities Manage IT Service Desk operations, including ticketing systems and response times. Lead, mentor, and support Service Desk staff. Develop and implement best practices... 

    Venesco

    Arlington, VA
    2 days ago

  • Service Desk Lead

     ...Service Desk Lead will provide on-site support for DoD OIG’s headquarters personnel and...  ...calls and chats within a time frame so the end users do not disconnect before an agent can...  ...Coordinate and make available to DoD OIG management documentation detailing the technical environment... 
    Work experience placement
    For subcontractor
    Remote work
    Worldwide

    Essnova Solutions

    Washington DC
    2 days ago

  • Service Desk Lead

     ...This position is located in Vienna,VA. Supports: Service Desk, Deskside Support, Network...  ...level agreements. The Delivery Lead manages escalations, coordinates cross-functional...  ...service desk operations supporting Tier 1-3 end-user services Ensure SLA/KPI compliance... 
    Full time
    Flexible hours

    ActioNet

    Vienna, VA
    12 hours ago

  • IT Service Desk Shift Lead

    $64.5k - $151.8k

     ...improve the understanding and management of disease, and give back to our...  ...-first, automation-driven support model is at the heart of delivering...  ..., and delivering outstanding user experiences. What You...  ...), remote desktop tools, and end-user support technologies.... 
    Full time
    H1b
    Remote work
    Visa sponsorship
    Work visa
    Flexible hours
    Shift work
    Weekday work

    Eli Lilly

    Indianapolis, IN
    3 days ago

  • Service Desk Lead

     ...oversee Tier I and Tier II IT support operations for the DoD OIG's Office...  ...of technical issues, promotes user satisfaction, and maintains...  ...for approximately 2000 end users and over 60 locations around...  ...including database support, storage management, transition management,... 
    Contract work
    Work at office
    Remote work

    Knowesis

    Arlington, VA
    3 days ago

  • Service Desk Lead

     ...Desk Lead to provide hands-on technical support while driving service desk strategy, operational...  .... Key Responsibilities Technical & End-User Support • Provide onsite end-user...  ...configuration, imaging, and replacements • Manage new device provisioning and endpoint... 
    Relocation
    Monday to Friday

    ITACCEL

    Appalachia, VA
    1 day ago

  • IT Service Desk Lead

    $100.01k - $144.19k

     ...improve our service capabilities and frictionless end user experience .? Role Overview The IT Service...  ...requests. This role combines hands-on technical support with leadership responsibilities, including team management, process improvement, and coordination with... 
    Hourly pay
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week

    Sargent & Lundy

    Chicago, IL
    2 days ago

  • Service Desk Lead

     ...Overview The Service Desk Lead oversees Tier I and Tier II operations, ensuring prompt, effective support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request resolution through ITIL-based... 
    Remote work

    CSV-TAUREAN

    Alexandria, VA
    3 days ago

  • Enterprise Service Desk Lead Technician

    $20.32 per hour

     ...is seeking outstanding IT candidates in support of the Enterprise Information Technology...  ...: Resolve complex technical issues for end-users, utilizing deep knowledge of systems and...  ...high-quality, timely support. Incident Management: Actively manage and track incidents... 
    Hourly pay
    Minimum wage
    Full time
    Contract work
    Work experience placement
    Worldwide
    Monday to Friday
    Flexible hours
    Shift work
    Afternoon shift

    CACI International

    Oklahoma City, OK
    1 day ago