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$28.62 - $34.56 per hour
...IT Help Desk Technician to provide essential IT support for over 1100 users. The role demands excellent problem-solving... ...environment. The successful candidate will work on end-user support, hardware and software management, and assist in training staff. This position is...SuggestedHourly pay$108.9k - $124.3k
...is seeking a strategic, detail-oriented Principal Associate to help lead and continuously improve end-user support and governance for our enterprise Learning Management System (LMS), One Learn, and related learning technologies. This individual contributor will operate...SuggestedFull timePart timeLocal area- A global professional services company is seeking a skilled technical support employee for Level 2 desktop support. In this role, you will assist users with complex troubleshooting, especially in VDI environments. The ideal candidate will have over 3 years of experience...Suggested
- ...Qualifications The Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use... ...BOS contract maintaining their financial management application. Our team upgrades, maintains...SuggestedFull timeContract workPart timeLocal areaImmediate startFlexible hours
$108.9k - $124.3k
...financial services company in McLean, VA, is seeking a Principal Associate to manage and enhance their Learning Management System support and governance. The role involves analyzing trends to improve user experiences, collaborating with product and technology teams, and...Suggested- ...candidates with the below responsibilities with 2-5 years of end user support experience in a Microsoft centric environment with the... ...Supporting Apple iPhones includes enrolling in Mobile Device Management (MDM) solutions, resolving issues, and coordinating the replacement...SuggestedWork at officeLocal areaImmediate startRemote workRelocationMonday to Friday
- ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal... ...Collaborate with technical teams, service personnel, and end users to coordinate issue resolution and deliver...SuggestedFor contractorsWork experience placementLocal areaRemote work
NANA Regional Corp
Alexandria, VA4 days ago $105k - $115k
...Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective IT services that directly...SuggestedWork at officeFlexible hoursGalapagos Federal Systems
Washington DC2 days ago- ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated... ...a committed and passionate Service Desk Manager to oversee end user support services for the Library of Congress. Overview: The...SuggestedContract workWork at officeRemote work
Strategic Resources Inc
Washington DC2 days ago - ...company’s commitment to hiring and supporting active-duty and veteran... ...Affairs (CA), supporting 10,000 users across 230 overseas posts, 29... ...centers. The Database Support Manager (DSM) shall oversee the team... ...development methodologies, front-end/back-end database programming....SuggestedTemporary workFor contractorsCasual workWork at officeOverseas
Empower AI Inc.
Washington DC3 days ago $90k - $105k
...scale and repeatability. Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program... ...Desk Side team is responsible for providing Tier-2 and Tier-3 end‑user services and technical support, and acts as a vital link between...SuggestedContract workLocal areaImmediate startRemote work$119k - $140k
...Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates technical leadership, operational management, quality...SuggestedContract workWork at officeLocal areaShift workComputer World Services
Washington DC3 days ago$75.52k
...OCCHD), overseeing the delivery of high-quality support services to Veterans and VA Providers. This position manages a team of Help Desk professionals providing... ...internal stakeholders, external partners, and end‑users. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES...SuggestedRemote jobFull timeWork experience placementWork at officeLocal areaFlexible hoursShift work1 day per week$59k - $65k
...decade. Job Title : General Support Coordinator Location : Washington... ...: Union Accountable to : Manager, Campaigns & Field Programs About... ..., coordinating state partner user agreements and providing... ...full-time, term‑limited position ending November 30, 2026 . Occasional...SuggestedFull timeTemporary workLocal area$70k - $80k
...Support Team Leader Uscreen is a video monetization platform empowering thousands of creators... ...across three core functions Technical Support, End User Support, and Content Moderation owning coaching, QA, performance management, and escalation leadership. This role...SuggestedRemote work- A federal consulting organization in Bethesda is seeking a skilled Service Desk Manager to oversee daily IT service desk operations. You will manage a team providing timely support for technical issues and ensure compliance with federal regulations. Strong leadership,...
- ...BayNova has an exciting opportunity for a User Support Specialist to join our team in support... ...for maintaining IT systems and end user support needs. This includes supporting... ...Responsible for escalation within the team or to management Communicate and work effectively with...For contractorsWork from homeNight shiftWeekend work
$70k - $115k
...Support Operations Program Manager Outreach, founded in 2014, is the only complete agentic AI platform for... ...team, you will own strategic programs end-to-end - identifying opportunities... ...tools or processes work for real end users. Familiarity with support operations...Full timeWork at officeFlexible hoursNight shift- ...Church, VA . This is a hybrid position, supporting the US government. Regular weekly... ...advancement. Responsibilities Lead and manage Service Desk Operations for a large federal... ...refreshes, deployments, and disposals, and end user office moves. Work a set 8-hour shift...Full timeWork experience placementWork at officeRemote workFlexible hoursShift work
ITC Federal, Inc
Falls Church, VA3 days ago - ...ROLE: SERVICE DESK MANAGER REQUIRED: ~ U.S. Citizenship required; Favorable Tier 1 Investigation... ...five (5) years of successful Tier 1 support services leadership experience or... ...of the OCIO Service Desk supporting USPTO users. Provides technical and administrative...For contractorsFor subcontractorLocal areaImmediate startWorldwideRelocation package
Constellation West
Alexandria, VA3 days ago - ...Job Description Job Description Desktop Support Manager Howard University Hospital – Washington, DC Role Summary Howard University... ...supporting enterprise desktop systems, mobile devices, and end-user technology across the hospital. The position works closely with...Full timeLocal area
- Description ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, D.C. metro... ...completely administer the hardware and software supplied to end users. You will ensure cohesiveness between all Tiers and manage the...Full timeContract workWork at officeFlexible hoursShift work
- ...seeking a skilled and motivated Service Desk Manager. The Service Desk Manager oversees the... ...desk, ensuring timely and effective support for technical issues and service requests... ...conducting phone and in person support to users in the areas of email, directories, standard...Full timeContract workTemporary workWork at officeLocal area
- ...LLC (ADV), established in 2009, provides superior program management, program support, strategic planning, and systems engineering to the Federal... ...the combating of narco-terrorism worldwide. The results and end products of this effort will be used to inform the senior leadership...For contractorsWorldwide
ADVANCED DECISION VECTORS, LLC
Alexandria, VA1 day ago $130k - $160k
...Technology Support Manager The Technology Support Manager leads the Firm's Help Desk, overseeing both User Support Technicians and Senior Support Technicians to deliver exceptional technical support and user experiences. This role is responsible for daily operational...Work experience placementWork at office$124.8k - $223.2k
...Head Of Support We believe that the way people interact with their finances will drastically... ...a multimillion-dollar business, shape end-to-end experiences, and build the gold... ...differentiator for Plaid. Lead, grow, and coach managers and ICs across regions and time zones;...Full timeWork experience placementLocal area- Onsite Support Lead, Senior Position Description CGI Federal has an exciting opportunity... .... The Onsite Support Lead manages a local IT support team, overseeing service... ...relationships with internal stakeholders and end-users to effectively meet IT support needs and...Local area
- ...Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office... ...communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations....Long term contractWork at officeRemote work
- ...Overview The Service Desk Lead oversees Tier I and Tier II operations, ensuring prompt, effective support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request resolution through ITIL-based...Remote work
- ...business, is seeking a highly seasoned On-Demand Contracts Manager to support our rapidly growing federal contracting operations as we pursue... ...the inbound calls and chats within a time frame so the end users do not disconnect before an agent can answer their call or chat...Full timeContract workFor contractorsWork experience placementFor subcontractorImmediate startRemote workWorldwide
