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  • End User Support Manager

     ...End User Support Manager RAZOR is seeking an experienced End User Support Manager to manage operations for a 6am – midnight (M-Sun) service desk and 7am to 5pm (M-F) end user support team to support a Department of Homeland Security customer. The service desk team... 
    Suggested
    Immediate start
    Night shift
    Day shift
    3 days per week

    Razor Talent

    Oxon Hill, MD
    2 days ago

  • End User Support Specialist

     ...explore our current employment opportunities. Job Title: End User Support Specialist Reports to: Head of Global Service Desk Location...  ...needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and... 
    Suggested
    Temporary work
    Remote work
    Flexible hours

    Barings

    Chevy Chase, MD
    1 day ago

  • All-Source Platform User Support Specialist 4

    $160.33k - $181.7k

     ...Standard Title: Senior All-Source Platform User Support Specialist Required Security Clearance...  ...creating user guides and training end users for software platforms. Ability...  ...under limited supervision. Ability to manage personal workload and complete tasks early... 
    Suggested
    Hourly pay
    Contract work
    Temporary work
    Work at office
    Immediate start
    Flexible hours
    Shift work

    Base2 Solutions

    Bethesda, MD
    3 days ago

  • Junior Computer User Support Specialist

     ...candidates with the below responsibilities with 2-5 years of end user support experience in a Microsoft centric environment with the...  ...Supporting Apple iPhones includes enrolling in Mobile Device Management (MDM) solutions, resolving issues, and coordinating the replacement... 
    Suggested
    Work at office
    Local area
    Immediate start
    Remote work
    Relocation
    Monday to Friday

    A1FED Inc

    Washington DC
    16 days ago

  • User Support Specialist

    $80k - $160k

     ...User Support Specialist Absolute Business Solutions Corp (ABSC) is not just another tech...  ...Exploitation, and Dissemination (TCPED) workflow management platform for Open Source Intelligence (...  ...with creating user guides and training end users for software platforms. The... 
    Suggested
    Work at office
    Remote work
    Flexible hours

    Absolute Business Solutions Corp

    Bethesda, MD
    3 days ago

  • User Support Specialist (Intelligence Data Discovery and Tradecraft)

    $73.45k - $132.78k

     ...Exploitation, and Dissemination (TCPED) workflow management platform for Open Source Intelligence (OSINT) known as POSTMAN. As an User Support Specialist on our team, you will play a...  ...with creating user guides and training end users for software platforms. The ability... 
    Suggested
    Local area
    Immediate start
    Remote work
    Flexible hours

    Leidos

    Bethesda, MD
    1 day ago

  • OSINT Platform User Support Specialist 2

    $112.82k - $127.86k

     ...Standard Title: Junior OSINT Platform User Support Specialist Required Security Clearance...  ...Exploitation, and Dissemination workflow management platform for Open Source Intelligence....  ...Experience creating user guides and training end users for software platforms. Ability... 
    Suggested
    Hourly pay
    Contract work
    Temporary work
    Work at office
    Immediate start
    Flexible hours
    Shift work

    Base2 Solutions

    Bethesda, MD
    3 days ago

  • Desk Side Support Manager |

     ...Desk Side Support Manager ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington...  ...completely administer the hardware and software supplied to end users. You will ensure cohesiveness between all tiers and manage... 
    Suggested
    Full time
    Contract work
    Work at office
    Flexible hours
    Shift work

    ActioNet

    Washington DC
    4 days ago

  • Desktop Support Manager

     ...Description Desktop Support Manager Howard University Hospital - Washington, DC Role Summary Howard University Hospital...  ...for supporting enterprise desktop systems, mobile devices, and end-user technology across the hospital. The position works closely... 
    Suggested
    Full time
    Local area

    Howard University Hospital

    Washington DC
    3 days ago

  • IT User Support Specialist

    $38.46 - $43.59 per hour

     ...IT User Support Specialist Greenberg Traurig (GT), a global law firm with locations across...  ...This role reports to the IT User Support Manager. Position Summary The function of...  ...support service teams and communicates with end users Proactively interacts with the... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Work at office
    Local area
    Remote work
    Flexible hours

    Greenberg Traurig

    Washington DC
    21 hours ago

  • Onsite Support Lead, Senior

     ...Onsite Support Lead, Senior Category: Infrastructure/Cloud Main location: United...  .... The Onsite Support Lead manages a local IT support team, overseeing service...  ...relationships with internal stakeholders and end-users to effectively meet IT support needs and... 
    Suggested
    Full time
    Local area

    CGI

    Arlington, VA
    21 hours ago

  • Service Desk Manager

     ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated...  ...a committed and passionate Service Desk Manager to oversee end user support services for the Library of Congress. Overview: The... 
    Suggested
    Contract work
    Work at office
    Remote work

    Strategic Resources Inc

    Washington DC
    4 days ago

  • Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

     ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal...  ...Collaborate with technical teams, service personnel, and end users to coordinate issue resolution and deliver... 
    Suggested
    For contractors
    Work experience placement
    Local area
    Remote work

    NANA Regional Corp

    Alexandria, VA
    1 day ago

  • Service Desk Manager

    $105k - $115k

     ...Service Desk Manager Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead...  ...a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective... 
    Suggested
    Work at office
    Flexible hours

    Galapagos

    Washington DC
    21 hours ago

  • Service Desk Shift Supervisor

    $67.9k - $132.5k

     ...Overview The Service Desk Shift Supervisor oversees a service-desk shift to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations so response and resolution targets... 
    Suggested
    Contract work
    Work at office
    Shift work

    ASM Research, An Accenture Federal Services Company

    Washington DC
    3 days ago

  • Service Desk Manager/Quality Assurance

    $119k - $140k

     ...Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates technical leadership, operational management, quality... 
    Contract work
    Work at office
    Local area
    Shift work

    Computer World Services

    Washington DC
    21 hours ago

  • SME Service Desk Analyst (Tier 1) Lead - WDP

    $105.3k - $190.35k

     ...Desk Analyst (Tier 1) Lead to support the delivery, enhancement, and...  ...Responsibilities: Lead and manage Tier 1 Service Desk...  ...timely and effective handling of user requests and incidents. Supervise...  ...Tier 3 support teams, ensuring end-to-end resolution tracking.... 
    Local area
    Immediate start

    Leidos

    Alexandria, VA
    3 days ago

  • IT Systems and Support Manager

     ...NACUBO is committed to nurturing these skills in all staff members. Position Summary The IT Systems and Support Manager combines IT systems management, end-user support, and cloud infrastructure engineering into a single role. This role complements the Web Platform... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work
    Monday to Friday
    Night shift
    Afternoon shift

    NACUBO

    Washington DC
    15 days ago

  • User Support Specialist

     ...BayNova has an exciting opportunity for a User Support Specialist to join our team in support...  ...for maintaining IT systems and end user support needs. This includes supporting...  ...Responsible for escalation within the team or to management Communicate and work effectively with... 
    For contractors
    Work from home
    Night shift
    Weekend work

    BayNova LLC

    Alexandria, VA
    28 days ago

  • AV Support Manager, Service Desk

     ...AV Support Manager, Service Desk CMT Services Inc. is a dynamic and small business supporting Federal, State, and Local government agencies...  ..., platform maintenance support, upgrade validation, user training, AV documentation, and AV reporting. Key Responsibilities... 
    Full time
    Local area

    CMT

    Washington DC
    2 days ago

  • Infrastructure Support Manager (ISM)

     ...Empower AI Infrastructure Support Manager Empower AI gives federal agency leaders the tools to elevate the potential of their workforce...  ...Department of State (DOS), Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and... 
    For contractors
    Casual work
    Work at office
    Overseas

    Empower AI

    Washington DC
    4 days ago

  • Support Plans Coordinators and Activity Assessment Technical Expert (Active TS/SCI)

     ...Support Plans Coordinators And Activity Assessment Technical Experts Advanced Decision...  ...established in 2009, provides superior program management, program support, strategic planning, and...  ...-terrorism worldwide. The results and end products of this effort will be used to... 
    For contractors
    Worldwide

    ADVANCED DECISION VECTORS, LLC

    Alexandria, VA
    3 days ago

  • IT Support Lead

    $80k - $95k

     ...Description About the Position The IT Support Lead reports to the VP, Information...  ...Support Lead's primary responsibility is to manage the support function at the operational level...  ...standards while delivering a great user experience. The IT Support Lead plays a key... 
    Worldwide

    FiscalNote

    Washington DC
    6 days ago

  • AV Support Manager - IT Service Desk

     ...recognition and appreciation programs. We are seeking a AV Support Manager - IT Service Desk to join our team. This position is located...  ...platforms. Maintain and update AV documentation, procedures, and user guides. Track AV system performance metrics and report... 
    For contractors
    Local area

    DirectViz Solutions, LLC

    Washington DC
    5 days ago

  • Talent Support Specialist/ Project Coordinator

     ...CMT Services is recruiting for a Talent Support Specialist/ Project Coordinator. PLEASE...  ...to all applicable internal and external managers, agencies, and recruitment personnel for...  ...the executive capture manager. Prepares end of day stand up and released end of day... 
    Contract work
    Work at office
    Local area

    CMT Services Inc

    Hyattsville, MD
    19 days ago

  • Audit Support Coordinator - Washington, D.C. Jobs

     ...Audit Support Coordinator Position Description & Qualifications Are you looking for a...  ...Commander (SEA 07) and acts as the Program Manager for SUBSAFE and Quality Assurance programs...  ...increasing the satisfaction of their end customers. Serco serves every branch of the... 
    Contract work
    Local area
    Flexible hours

    Clearance Jobs

    Washington DC
    4 days ago

  • IT Support Manager

    $82.55k - $149.23k

     ...The IT Support Manager leads SEC ISS Customer Service Desk operations that serve as the single...  ...reporting and service requests across the SEC user community. This role is responsible for...  ...Desk Operations Management ~ Oversee end-to-end Service Desk operations ensuring... 
    Full time
    Contract work
    Work at office
    Remote work

    Leidos

    Washington DC
    15 days ago

  • Service Desk Lead

     ...Service Desk Lead will provide on-site support for DoD OIG’s headquarters personnel and...  ...calls and chats within a time frame so the end users do not disconnect before an agent can...  ...Coordinate and make available to DoD OIG management documentation detailing the technical environment... 
    Work experience placement
    For subcontractor
    Remote work
    Worldwide

    Essnova Solutions, Inc.

    Washington DC
    17 days ago

  • Service Desk Manager

     ...Washington D.C. NCC is seeking a Service Desk Manager for an upcoming government contract to lead a team of frontline support professionals, providing daily supervision...  ...accessible to both support agents and end users. Manage the Service Desk team, including... 
    Contract work
    For contractors
    Work at office

    National Capitol Contracting LLC

    Washington DC
    5 days ago

  • Support Lead

     ...KeenLogicis seeking a SupportLead to support a federal program with the U.S...  ...-quality support for external users. You will leadandoversee...  ...technical leadership team management and customer engagement in a...  ...Experience supportingexternal/end-user communities ~... 
    Long term contract
    Full time
    Contract work

    KeenLogic

    Bethesda, MD
    16 days ago