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  • End User Support Manager

    $84.9k - $178.4k

     ...End User Support Manager CACI is seeking an experienced End User Support Manager to manage operations for a 6am midnight (M-Sun) service desk and 7am to 5pm (M-F) end user support team to support a Department of Homeland Security customer. The service desk team is... 
    Suggested
    Contract work
    Work experience placement
    Immediate start
    Flexible hours
    Night shift
    Day shift
    3 days per week

    CACI International

    Oxon Hill, MD
    4 days ago

  • Desktop Support Manager

     ...Description Desktop Support Manager Howard University Hospital - Washington, DC Role Summary Howard University Hospital...  ...for supporting enterprise desktop systems, mobile devices, and end-user technology across the hospital. The position works closely... 
    Suggested
    Full time
    Local area

    Howard University Hospital

    Washington DC
    1 day ago

  • Database Support Manager (DSM)

     ...company’s commitment to hiring and supporting active-duty and veteran...  ...Affairs (CA), supporting 10,000 users across 230 overseas posts, 29...  ...centers. The Database Support Manager (DSM) shall oversee the team...  ...development methodologies, front-end/back-end database programming.... 
    Suggested
    Temporary work
    For contractors
    Casual work
    Work at office
    Overseas

    Empower AI Inc.

    Washington DC
    3 days ago

  • Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

     ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal...  ...Collaborate with technical teams, service personnel, and end users to coordinate issue resolution and deliver... 
    Suggested
    For contractors
    Work experience placement
    Local area
    Remote work

    NANA Regional Corp

    Alexandria, VA
    4 days ago

  • Service Desk Manager

    $105k - $115k

     ...Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective IT services that directly... 
    Suggested
    Work at office
    Flexible hours

    Galapagos Federal Systems

    Washington DC
    2 days ago

  • Service Desk Manager

     ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated...  ...a committed and passionate Service Desk Manager to oversee end user support services for the Library of Congress. Overview: The... 
    Suggested
    Contract work
    Work at office
    Remote work

    Strategic Resources Inc

    Washington DC
    2 days ago

  • Service Desk Manager/Quality Assurance

    $119k - $140k

     ...Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates technical leadership, operational management, quality... 
    Suggested
    Contract work
    Work at office
    Local area
    Shift work

    Computer World Services

    Washington DC
    3 days ago

  • Support Team Lead

    $70k - $80k

     ...Support Team Leader Uscreen is a video monetization platform empowering thousands of creators...  ...across three core functions Technical Support, End User Support, and Content Moderation owning coaching, QA, performance management, and escalation leadership. This role... 
    Suggested
    Remote work

    Uscreen

    Washington DC
    22 hours ago

  • User Support Specialist

     ...BayNova has an exciting opportunity for a User Support Specialist to join our team in support...  ...for maintaining IT systems and end user support needs. This includes supporting...  ...Responsible for escalation within the team or to management Communicate and work effectively with... 
    Suggested
    For contractors
    Work from home
    Night shift
    Weekend work

    BayNova LLC

    Alexandria, VA
    1 day ago

  • Service Desk Manager

     ...ROLE: SERVICE DESK MANAGER REQUIRED: ~ U.S. Citizenship required; Favorable Tier 1 Investigation...  ...five (5) years of successful Tier 1 support services leadership experience or...  ...of the OCIO Service Desk supporting USPTO users. Provides technical and administrative... 
    Suggested
    For contractors
    For subcontractor
    Local area
    Immediate start
    Worldwide
    Relocation package

    Constellation West

    Alexandria, VA
    3 days ago

  • Desk Side Support Manager|Req#4187

    Description ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, D.C. metro...  ...completely administer the hardware and software supplied to end users.  You will ensure cohesiveness between all Tiers and manage the... 
    Suggested
    Full time
    Contract work
    Work at office
    Flexible hours
    Shift work

    ActioNet, Inc.

    Washington DC
    more than 2 months ago

  • Regional Deskside Support Manager - Clearance Required

    $144.5k - $195.5k

     ...Required: Yes Job Description: Regional Desktop Support Manager The Regional Desktop Support Manager provides leadership...  ...delivering Tier 2 endpoint and deskside support to Department of State users. This role is responsible for ensuring consistent service... 
    Suggested
    Temporary work
    Interim role
    Immediate start
    Remote work
    Worldwide
    Flexible hours

    General Dynamics Information Technology

    Washington DC
    2 days ago

  • Support Plans Coordinators and Activity Assessment Technical Expert (Active TS/SCI)

     ...LLC (ADV), established in 2009, provides superior program management, program support, strategic planning, and systems engineering to the Federal...  ...the combating of narco-terrorism worldwide. The results and end products of this effort will be used to inform the senior leadership... 
    Suggested
    For contractors
    Worldwide

    ADVANCED DECISION VECTORS, LLC

    Alexandria, VA
    1 day ago

  • Support Lead

     ...Support Lead   KeenLogic is seeking a  Support Lead to support a...  ...Commission (CPSC). This role will manage day-to-day operations of the...  ...-quality support for external users.    You will lead and...  ...Experience supporting external/end-user communities   ~ Experience... 
    Suggested
    Long term contract
    Full time
    Contract work

    KeenLogic

    Bethesda, MD
    3 hours agonew

  • Service Desk Lead

     ...Service Desk Lead will provide on-site support for DoD OIG’s headquarters personnel and...  ...calls and chats within a time frame so the end users do not disconnect before an agent can...  ...Coordinate and make available to DoD OIG management documentation detailing the technical environment... 
    Suggested
    Work experience placement
    For subcontractor
    Remote work
    Worldwide

    Essnova Solutions, Inc.

    Washington DC
    20 days ago

  • Onsite Support Lead, Senior

    Onsite Support Lead, Senior Position Description CGI Federal has an exciting opportunity...  .... The Onsite Support Lead manages a local IT support team, overseeing service...  ...relationships with internal stakeholders and end-users to effectively meet IT support needs and... 
    Local area
    Arlington, VA
    more than 2 months ago

  • IT Help Desk Manager

     ...Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office...  ...communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations.... 
    Long term contract
    Work at office
    Remote work

    Leader Communications Inc

    Alexandria, VA
    a month ago

  • Service Desk Lead

     ...Overview The Service Desk Lead oversees Tier I and Tier II operations, ensuring prompt, effective support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request resolution through ITIL-based... 
    Remote work

    CSV-TAUREAN

    Alexandria, VA
    a month ago

  • Head of Support

    $124.8k - $223.2k

     ...Head Of Support We believe that the way people interact with their finances will drastically...  ...a multimillion-dollar business, shape end-to-end experiences, and build the gold...  ...differentiator for Plaid. Lead, grow, and coach managers and ICs across regions and time zones;... 
    Full time
    Work experience placement
    Local area

    Plaid

    Washington DC
    1 day ago

  • Technology Support Manager

    $130k - $160k

     ...Technology Support Manager The Technology Support Manager leads the Firm's Help Desk, overseeing both User Support Technicians and Senior Support Technicians to deliver exceptional technical support and user experiences. This role is responsible for daily operational... 
    Work experience placement
    Work at office

    Saul Ewing LLP

    Washington DC
    1 day ago

  • Application Support Manager (ASM)

     ...the company’s commitment to hiring and supporting active-duty and veteran employees. Responsibilities...  ...Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic...  ...centers. The Applications Support Manager (ASM) shall oversee the team (est. 10 technicians... 
    For contractors
    Casual work
    Work at office
    Overseas

    Empower AI Inc.

    Washington DC
    3 days ago

  • Service Desk Manager

     ...Washington D.C. NCC is seeking a Service Desk Manager for an upcoming government contract to lead a team of frontline support professionals, providing daily supervision...  ...accessible to both support agents and end users. Manage the Service Desk team, including... 
    Contract work
    For contractors
    Work at office

    National Capitol Contracting LLC

    Washington DC
    8 days ago

  • Jr. Tech Support Specialist Intern (SUMMER 2026) (ON-SITE ONLY)

     ...families. VOA is seeking a Jr. Tech Support Specialist Intern to be an integral...  ...work on supporting business systems and end-user devices with an emphasis on providing a...  ...skills as well as good time management, an ability to stay on task and willingness... 
    Full time
    Part time
    Summer work
    Internship
    Work at office
    Remote work
    Flexible hours

    Volunteers of America National Services

    Alexandria, VA
    1 day ago

  • Deskside Support Specialist Journeyman

    $25 - $28 per hour

     ...Description: Responsibilities: 1. Provides support for the implementation, configuration,...  ..., Project, Visio, Outlook) and endpoint management tools Log and route service requests...  ...a high level of customer service to end users on a daily basis Provide technical expertise... 
    Hourly pay
    Permanent employment
    Contract work
    Work at office
    Remote work

    AHU Technologies, Inc.

    Washington DC
    1 day ago

  • Customer Service Associate Team Leader (Front End Support Assistant Manager)

    $21.55 - $35 per hour

     ...team leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance...  ...team member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and... 
    Hourly pay
    Full time
    Part time
    Seasonal work
    Work at office
    Flexible hours
    Night shift

    Whole Foods

    Washington DC
    22 hours ago

  • Technology Support Specialist - Service Desk (Fixed-Term)

    $29.69 per hour

     ...Contribute The Technology Support Specialist (TSS) is a...  ...position responsible for delivering end-to-end support to customers in...  ...of service requests, including user/group access to applications and...  ...Incident Management / Customer Service: Troubleshoots... 
    Hourly pay
    Fixed term contract
    Work at office
    Flexible hours
    Shift work
    Afternoon shift

    National Geographic

    Washington DC
    4 days ago

  • Information Systems Support Specialist

     ...Description: The Information Systems Support Specialist provides technical support to...  ...FCU in the areas of application management, data management, and other technologies...  ...application support to all Credit Union end-users. This could include new user setups, line... 
    Work at office
    Local area

    Vets Hired

    Alexandria, VA
    3 days ago

  • Helpdesk Support Specialist

     ...felt by tens of thousands of users, countless citizens, and all six...  ...analytics platforms used to manage $14.5B in government procurements...  ...a highly motivated Helpdesk Support Specialist to provide Level 1...  ...Washington, DC , supporting end users through a government-furnished... 
    Full time
    Temporary work
    Remote work
    Monday to Friday
    Flexible hours
    Shift work
    Rotating shift

    Tripoint Solutions

    Washington DC
    22 hours ago

  • Deskside Support Specialist Journeyman DC

    $30 per hour

     ...# Responds to and diagnoses problems through discussion with users. # Ensures a timely process through which problems are controlled...  ...and serves as focal point for customer concerns. # Provides support to end users on a variety of issues. # Identifies, researches, and... 
    Hourly pay
    Permanent employment

    AHU Technologies, Inc.

    Washington DC
    1 day ago

  • Technology Support Specialist

    $60k - $70k

     ...communities. For 25 years, with the support and guidance of our...  ...support to the Friendship Schools user community Please note that...  ...software. Chromebooks & cart management (Syncing, assignment, inventory...  ...Systems. Facilitate end user resolution for escalated... 
    For contractors
    Local area
    Remote work

    Friendship Public Charter School

    Washington DC
    22 hours ago