Banquet Houseperson Job Description Template
Our company is looking for a Banquet Houseperson to join our team.
Responsibilities:
- Assist with set ups to ensure department runs efficiently;
- Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards;
- Assist back of house team when requested;
- Comply with hotel security, fire regulations and all health and safety legislation;
- Ensure equipment is in full working order and report any defects;
- Attend training provided by the hotel;
- Project a professional manner to guests and team members;
- Must possess basic computational ability;
- Mandatory attendance for monthly departmental meetings;
- Supply and replenish meeting rooms with clean glasses and fresh water;
- Replenish beverages as necessary and check with guests for overall satisfaction;
- Anticipate equipment needs from event orders and count same;
- Ability to communicate effectively in the English language. A second language is desirable;
- Communicate with Supervisor throughout shift to be aware of the work;
- Maintain established cleaning schedule of meeting rooms and ballrooms, ensuring the space stays presentable at all times.
Requirements:
- Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism;
- Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette;
- Must posses strong organizational skills;
- Ability to work in outdoor areas;
- Be familiar with all events happening at the hotel;
- Must possess basic computational ability;
- Must be able to speak, read, write and understand the primary language(s) used in the workplace;
- Check electrical hook-ups for proper working order and tape down all exposed cords;
- Excellent customer service skills;
- Ability to lift, push and pull up to 75 lbs;
- Keep function and equipment storage areas neat and clean;
- Ability to stand and walk for up to 8 hours;
- Pick-up and deliver boxes/materials for functions as needed;
- Service/freshen function rooms during breaks;
- Ability to communicate effectively in the English language. A second language is desirable.