Banquet Houseperson

Banquet Houseperson Job Description Template

Our company is looking for a Banquet Houseperson to join our team.

Responsibilities:

  • Assist with set ups to ensure department runs efficiently;
  • Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards;
  • Assist back of house team when requested;
  • Comply with hotel security, fire regulations and all health and safety legislation;
  • Ensure equipment is in full working order and report any defects;
  • Attend training provided by the hotel;
  • Project a professional manner to guests and team members;
  • Must possess basic computational ability;
  • Mandatory attendance for monthly departmental meetings;
  • Supply and replenish meeting rooms with clean glasses and fresh water;
  • Replenish beverages as necessary and check with guests for overall satisfaction;
  • Anticipate equipment needs from event orders and count same;
  • Ability to communicate effectively in the English language. A second language is desirable;
  • Communicate with Supervisor throughout shift to be aware of the work;
  • Maintain established cleaning schedule of meeting rooms and ballrooms, ensuring the space stays presentable at all times.

Requirements:

  • Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism;
  • Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette;
  • Must posses strong organizational skills;
  • Ability to work in outdoor areas;
  • Be familiar with all events happening at the hotel;
  • Must possess basic computational ability;
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace;
  • Check electrical hook-ups for proper working order and tape down all exposed cords;
  • Excellent customer service skills;
  • Ability to lift, push and pull up to 75 lbs;
  • Keep function and equipment storage areas neat and clean;
  • Ability to stand and walk for up to 8 hours;
  • Pick-up and deliver boxes/materials for functions as needed;
  • Service/freshen function rooms during breaks;
  • Ability to communicate effectively in the English language. A second language is desirable.