Merchant Success Manager Job Description

Merchant Success Manager Job Description Template

Our company is looking for a Merchant Success Manager to join our team.

Responsibilities:

  • Continually re-evaluate success criteria, needs, and goals of Merchants;
  • Consultation: Understanding Merchant Needs and Goals Upon account assignment, uncover what “success” means to a Merchant.

Requirements:

  • Demonstrated ability to communicate effectively through oral, written, and in-person mediums;
  • Experience collaborating cross-departmentally to deliver comprehensive solutions for merchants;
  • Minimum 3 years of experience in sales and merchant services in technology industry;
  • Excellent PowerPoint and Excel skills;
  • Keen perceptive intelligence in assessing merchant needs and driving solutions to meet those needs;
  • Aptitude to sell via quota attainment.