Field Engineer II

Field Engineer II Job Description Template

Our company is looking for a Field Engineer II to join our team.

Responsibilities:

  • Ability to deliver results in an uncertain environment;
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment;
  • Demonstrated understanding that customers determine our success;
  • Willingness to learn and adapt to changing environments;
  • Experience troubleshooting and responding to customer concerns;
  • Maintain regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction;
  • Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization;
  • Ensure timely dispatch closure (if applicable);
  • Must have and maintain a valid Driver’s License;
  • Strong time management and organization skills and ability to juggle multiple responsibilities;
  • Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements;
  • Training and experience in multiple modalities;
  • Partner with the customer and recommend value-added services that will help the customer run their business more efficiently;
  • Experience with Web applications as well as Microsoft suite of products;
  • Identify and report any unsafe workplace conditions or unsafe acts to the EHS Organization.

Requirements:

  • Strong time management and organization skills and ability to juggle multiple responsibilities;
  • Must have and maintain a valid Driver’s License;
  • Ensure timely dispatch closure (if applicable);
  • Identify and report any unsafe workplace conditions or unsafe acts to the EHS Organization;
  • Experience with Web applications as well as Microsoft suite of products;
  • Training and experience in multiple modalities;
  • Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements;
  • Ability to deliver results in an uncertain environment;
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment;
  • Empower and inspire others;
  • Willingness to learn and adapt to changing environments;
  • Demonstrated understanding that customers determine our success;
  • Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization;
  • Experience troubleshooting and responding to customer concerns;
  • Identify and report any personal quality or compliance concerns immediately to the Quality Organization.