Sr. ServiceNow Developer

Sr. ServiceNow Developer Job Description Template

Our company is looking for a Sr. ServiceNow Developer to join our team.


  • Completes all special projects and other duties as assigned;
  • Work closely with offshore team on coordination of monthly releases and implementation;
  • Completes all responsibilities as outlined on annual Performance Plan;
  • Maintain a current knowledge of ServiceNow product offerings and other supporting technologies;
  • Provide appropriate IT associates with technical training, support and secondary documentation for ServiceNow applications;
  • Must be able to perform duties with or without reasonable accommodation;
  • Researches technical issues using web sites, vendor support procedures and other troubleshooting methods;
  • Consult customers on industry and ServiceNow best practices;
  • Prepare client facing and internal deliverables that are technology related;
  • Lead workshops to gather business/technical user stories;
  • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences;
  • Coordinate and solve complex technical data and transformation issues;
  • Service Catalog structuring and Widget development;
  • Development of required integration components (SSO, LDAP, REST/SOAP Web Services);
  • Scoped Application Development.


  • LDAP/Active Directory knowledge;
  • Candidate must be able to handle a fast paced environment and multitask;
  • 1+ years of ServiceNow experience;
  • Minimum 8 years of experience as a key technical resource leading the development of solutions in client environments;
  • Experience with Microsoft Windows and Linux administration;
  • Demonstrated experience in technical consulting roles and client facing;
  • Proficiency with web API’s, Data Integrations/ETL, Relational Databases;
  • Quick learner that can adapt to a fast-paced, ever-changing environment;
  • Minimum 3 years of ServiceNow implementation experience in a client consulting environment;
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity;
  • Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field;
  • Self-directed and able to manage changing priorities;
  • Knowledge of LDAP, VPN, SSL, SSO, and other such technologies and standards;
  • Proven record of successfully managing business relationships;
  • Excellent understanding of emerging service delivery solutions, technologies, and methodologies.