Business Operations Analyst Job Description Template
Our company is looking for a Business Operations Analyst to join our team.
Responsibilities:
- Evaluate “what-if” scenarios to determine optimal financial opportunities;
- Implement forecasting models for scenario evaluation and planning;
- Manage change requests to operating metrics and ensure appropriate tools are in place to measure;
- Coordinate and support operational aspects of the DX product lifecycle;
- Conduct business metric analysis – including defining KPIs, monitoring and evaluating performance against targets;
- Build operational dashboards to monitor product line performance and analyze business drivers;
- Draw actionable insights and create clear presentations to convey information to internal and external stakeholders;
- Conduct sales risk and opportunity analysis and build performance view;
- Create/use advanced predictive models to forecast sell-out with historical performance, price elasticity and promotional analytics;
- Create presentations with compelling story to share with leadership, cross-functional teams to provide insights and recommendations;
- Responsible for PDT execution of NPI and sustaining offers; ensure on-time service delivery;
- Analyze the promotions, marketing and channel actions to forecast the sales performance;
- Defining project purpose and cost/benefit analysis for various initiatives and projects;
- Project planning and management to balance project resource, timeline, and scope;
- Build automation of weekly sales and operations KPI reports.
Requirements:
- B.S. or B.A. in Information Systems, Business Administration or related discipline or equivalent Enterprise work experience preferred;
- 3-5 years of experience participating in business process change and operations implementation projects;
- Experience implementing strategic operational enhancements;
- Flexible and creative mind-set, to drive best practice solutions to a wide variety of business and technical challenges;
- Consultative background, including ability to influence cross-functional teams to rapidly reach effective solutions to business challenges;
- Proven ability to drive processes, and consistently meet established key milestones;
- Highly self-motivated and willing to work cross functionally in a fast-paced and fast-growing environment;
- Perform the smoke testing rounds after the code has been pushed to production and before it goes live to the customers;
- Strong interpersonal and communication skills;
- Maintains an understanding of business processes, supporting data and applications and strategic direction;
- In the past, have also been involved in developing the RPA (Robotic Process Automation) POCs for the internal team via UIPath Studio;
- Experience of working with Telecom, Technology, Consumer Electronics and/or Retail industry is strongly preferred;
- Performs quality work efforts, assignments and problem resolution;
- Proactive in developing reporting processes;
- Bachelor’s degree is required. Master’s degree in Business Administration or Analytics will be a huge plus.