Senior Operations Analyst Job Description Template
Our company is looking for a Senior Operations Analyst to join our team.
Responsibilities:
- Responsibility for importing and maintaining data within our internal systems;
- Provide accurate and insightful analysis and reporting of regional stock balances based on aligned criteria and metrics;
- Collaborate with our Vehicle Operations management team on the allocation and cycle timing of our Operating Fleet;
- Support procedural changes;
- Single point of contact to represent multiple teams (working/validating with managers);
- Define business requirements for technology efforts and new product implementation;
- Create User Acceptance test scenarios and scripts;
- Develop training material and participate in training team member;
- Strong communication and collaboration with operations leaders on efforts affecting their teams;
- Create draft responses for leadership reporting;
- Execute User Acceptance testing and resolve defects within timeline agreed;
- Work with the Data Analytics team to develop reports as needed/requested;
- Assist the Department Manager with SWAT resolution and oversee a short/long term remediation plan is implemented;
- Craft responses for RFP questions that are new or unique;
- Support/lead projects and efforts as assigned.
Requirements:
- Strong quantitative critical thinking skills with advanced knowledge of Excel and data concepts;
- Enthusiasm and aptitude for working in a fast-paced, collaborative environment with a high degree of ambiguity;
- Strong written and verbal communication skills and ability to form solid relationships cross-functionally;
- Disciplined in Organizational Skills;
- Willing to attack problems with flair, creativity and innovation;
- Ability to work flexible schedule to work with global team;
- Advanced skills in MS Office products to include PowerPoint and Excel;
- Prioritization and time management skills;
- Experience with insurance or financial systems and/or Agile development practices is a plus;
- Advanced Microsoft Office skills;
- Ability to independently develop strategic recommendations on operational data;
- Bachelor’s degree;
- Outstanding technical and critical thinking skills;
- Extensive knowledge and understanding of operations policies and procedures;
- Prior Experience working for innovative technology company.