Information Technology Intern

Information Technology Intern Job Description Template

Our company is looking for a Information Technology Intern to join our team.

Responsibilities:

  • Responds and resolves complex issues via incident recognition, research, and escalation;
  • Provides status within ITSM tools and through established communication processes;
  • Retains client support’s positive image and impact by collaborating with team members, vendors and clients;
  • Assists with hard drive imaging and deployment activities;
  • Positive client support experience through quality service and communication;
  • Assist staff in performing system backup and maintenance functions;
  • Assist in installation of PC hardware and software;
  • Assist in performing preventative maintenance and upgrades on servers;
  • Assist in updating user and technical documentation;
  • Assist in completing projects in the areas of interest or study such as;
  • Assist in network and hardware troubleshooting;
  • Assist software, datacenter, help desk or network engineers with current projects;
  • Assist in maintaining and updating internal and external websites;
  • Gain hands-on experience of help desk roles and responsibilities;
  • Perform special projects as determined by the information technology staff.

Requirements:

  • Task oriented with a high attention to detail;
  • Strong communication skills;
  • Self-starter who is highly motivated and proactive that works well individually as well as collaboratively;
  • Ability to balance multiple tasks and manage time effectively.

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