License and Title Clerk Job Description Template
Our company is looking for a License and Title Clerk to join our team.
Responsibilities:
- Cross-trains others to handle title clerk daily responsibilities;
- Verifies that funds have been collected before processing title applications;
- Communicates with customers and employees regarding pending title work;
- Preparing tax and title documents;
- Bills out all dealer trades and prepares Certificates of Origin;
- Perform other duties as required by Management;
- Manages paperwork and documents for hundreds of customers every month;
- Title research and title acquisition as needed;
- Frequent contact with customers;
- Processes paperwork and titles for vehicle registration;
- Various reporting requirements including schedule reconciliations;
- Prepares payoff checks for new vehicles and trade ins;
- Process all vehicles for registration in the state in which they will be titled;
- Ensures delivery of plates/registration documents in a timely manner;
- Submits all legal transfer work to the Department of Motor Vehicles.
Requirements:
- CDK, CVR and ATC experience preferred;
- Excellent customer service and negotiation skills;
- 1+ years’ experience in automotive office preferred;
- High school diploma or GED required;
- High energy level, positive attitude, and the desire to work in a fast paced environment;
- Must have knowledge of Microsoft office, including experience with Excel;
- Able to work independently with minimal supervision;
- Excellent organization and multi-tasking skills;
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress;
- Able to deal with confidential information appropriately;
- Experience with license and title processing is highly desirable;
- Strong attention to detail and interest in accuracy;
- Must possess excellent communication skills;
- Highly organized and detail oriented;
- Good problem-solving skills.