Retail Sales Associate/Consultant Job Description Template
Our company is looking for a Retail Sales Associate/Consultant to join our team.
Responsibilities:
- Greet customers on the sales floor, and determine their wants and needs;
- Use computer database to research the availability of merchandise and to process orders;
- Answer questions from customers about flooring;
- Provide outstanding customer service;
- Follow up in a timely and professional manner with all customers on requests and/or concerns;
- Help work through, and follow-up after, the completion of each job;
- Network regularly, and work effectively, with other store employees;
- Build client relationships;
- Receive payment or obtain credit authorization;
- Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each;
- Sell flooring and floor care products;
- Prospect for new business;
- Help customers with their choice through decorating and/or design advice;
- Maintain showroom by keeping samples and displays neat, current, and clean;
- Assist customers with flooring choices (explain features/benefits, etc.).
Requirements:
- Open and flexible work availability, including weekends;
- A passion for, or experience with, decorating or design;
- Retail sales experience strong preferred;
- Must have access to reliable transportation in order to get to work, and to visit customers’ home (as necessary);
- Strong knowledge of the Microsoft Office programs and a willingness to learn our operating systems.