Returns Specialist

Returns Specialist Job Description Template

Our company is looking for a Returns Specialist to join our team.


  • Determines marketability of garments according to secondary market category;
  • Identifies garments by their brand, gender, and style;
  • Processes high volume of work with little if any assistance;
  • Pulls inventoried merchandise for customer orders;
  • Assists in projects outside of department as needed;
  • Accurately receives returned products into Service Improvement inventory;
  • Assists in scheduled sales throughout the year; operating cash register, stocking inventory, and assisting customers.


  • Prior warehouse experience preferred;
  • High School Diploma or general education degree (GED) or equivalent combination of education and experience;
  • Basic knowledge of P.C.’s required.