Average salary: $200,293 /yearly
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- The Escalation Manager, Junior supports the structured handling of escalated IT incidents by serving as a coordination point for issues that cannot be resolved at the initial support level. This role monitors escalated tickets affecting mission‑critical systems, validates...SuggestedContract workWork experience placementWork at office
ASM Research, An Accenture Federal Services Company
Carson City, NV2 days ago $52.9k - $68.69k
Position Overview The Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly regulated government environment, serving as the primary point of contact for incidents and service requests. The role gathers...SuggestedContract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Phoenix, AZ2 days ago$175k
...submit full time profiles No H1b Transfers No for Us Native citizens Note: Target Former Cognizant or Infosys /TCS/Accenture/Wipro/Capgemini - Indian consulting companies Key skills : Data & Azure background PM Job Title: Program Manager...SuggestedFull timeH1bLocal areaExaways Corporation
Sacramento, CA2 hours agonew$87.7k - $180.6k
...At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.?Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for...SuggestedLive inWork at officeLocal areaAccenture
Arlington, VA4 days ago$79.4k
A federal services technology firm seeks a Field Office Support Lead to manage IT support operations. Responsibilities include coordinating technician dispatch, overseeing troubleshooting efforts, monitoring service quality, and ensuring adherence to ITIL practices. The...SuggestedWork at officeASM Research, An Accenture Federal Services Company
Carson City, NV3 days ago- Job Description The Case Analyst II plays a significant role on a fully remote team supporting case analysis and reconciliation of data from the health insurance exchange. As a Case Analyst II, you will be part of a team empowered to collect and reconcile data from ...SuggestedContract workRemote workFlexible hours
ASM Research, An Accenture Federal Services Company
Boise, ID1 day ago - The Case Analyst IV will be a part of a team supporting development and implementation of case analysis work for reconciliation of data from the health insurance exchanges. Key Responsibilities: The Analyst is responsible for efficient and timely hands-on troubleshooting...SuggestedContract workWork at office
ASM Research, An Accenture Federal Services Company
Trenton, NJ2 days ago - The Incident Response Coordinator supports the end-to-end response to IT incidents and service disruptions, helping restore normal operations quickly and reduce impact on mission-critical systems. The role serves as the central coordination point for incident response ...SuggestedContract workWork experience placementWork at officeShift work
ASM Research, An Accenture Federal Services Company
Lincoln, NE17 hours agonew - The Incident Response Coordinator, Senior leads tactical coordination of complex IT incidents to minimize mission impact. The role facilitates disciplined war rooms, enforces cadence and runbooks, drives cross-team collaboration, and provides executive-ready communications...SuggestedContract workWork experience placementWork at officeShift work
ASM Research, An Accenture Federal Services Company
Olympia, WA3 days ago - Responsible for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work. This role requires a high level of attention to detail, the ability to work under tight deadlines, and ...SuggestedContract workWork at office
ASM Research, An Accenture Federal Services Company
Salem, OR22 hours ago $58.1k - $83.38k
The Performance Analyst, Junior monitors and analyzes the performance of enterprise IT systems and services to ensure they meet defined service levels and user experience expectations in a mission-critical federal environment. This role collects, correlates, and interprets...SuggestedContract workWork at officeRemote workASM Research, An Accenture Federal Services Company
Topeka, KS1 day ago$54.4k - $88.05k
The Database Administrator, Junior supports the reliability and security of enterprise databases by performing routine administration tasks under the guidance of more senior database staff. The role assists with monitoring database health, executing backups and restores...SuggestedContract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Phoenix, AZ4 hours agonew$36.06 - $40.87 per hour
Assists with the development of various documentation products in support of assigned program/project system. Collaborates with appropriate team members to develop required documentation materials (end-user manuals, technical documents, graphics, etc.). Ensures all developed...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Tallahassee, FL3 days ago- The Incident Manager, Senior leads major incident response activities across complex enterprise and federal IT environments. This role ensures rapid service restoration, coordinates technical and business stakeholders, and drives continual improvement across the incident...SuggestedContract workWork at office
ASM Research, An Accenture Federal Services Company
Olympia, WA4 days ago $62.2k - $105.7k
Position Overview The Incident Manager oversees the end-to-end lifecycle of IT incidents in an enterprise environment, ensuring rapid restoration of normal service with minimal disruption to mission-critical systems. The role coordinates cross-functional technical teams...SuggestedContract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Montpelier, VT3 days ago$94.1k - $161.2k
Position Overview The DevSecOps Engineer, Mid provides engineering leadership to design, secure, and automate delivery pipelines and infrastructure that support mission-critical applications. This role owns CI/CD workflows that integrate build, test, and security controls...Contract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Phoenix, AZ3 days ago- Position Overview The Operations Manager - DDLC Support leads day-to-day delivery operations for DDLC task areas, ensuring consistent, high-quality execution across multiple workstreams and locations in alignment with client requirements and contract objectives. This...Contract workFor contractorsFor subcontractorWork at officeWorldwide
ASM Research, An Accenture Federal Services Company
Annapolis, MD1 day ago - The Technical Writer develops, edits, and maintains clear, accurate, and user-focused technical documentation supporting enterprise IT operations, ITSM delivery, and mission-critical systems within a federally regulated environment. This role collaborates closely with ...Contract workWork experience placementWork at office
ASM Research, An Accenture Federal Services Company
Harrisburg, PA1 day ago $67.9k - $180k
Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance. This role serves...Contract workWork at officeASM Research, An Accenture Federal Services Company
Phoenix, AZ2 days ago$22.26 - $40 per hour
Assists in analyzing and preparing the negotiation and administration of contracts or subcontracts. Researches and reviews specifications and needed documentation in order process requests. Responds timely to request for proposals (RFP) from government and prime contractors...Contract workFor contractorsWork experience placementFor subcontractorWork at officeASM Research, An Accenture Federal Services Company
Pierre, SD22 hours ago- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. Key Responsibilities: The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual...Contract work
ASM Research, An Accenture Federal Services Company
Nashville, TN3 days ago $94.1k - $161.2k
A leading technology solutions provider is seeking a Mid-level DevSecOps Engineer to provide engineering leadership for CI/CD workflows integrating build, test, and security controls. This role demands a strong background in cloud capabilities, automation, and collaboration...Remote workASM Research, An Accenture Federal Services Company
Boise, ID3 days ago$20.83 - $26.25 per hour
Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government environment. The role receives and documents incidents and service requests, performs...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Columbus, OH2 days ago$78.4k - $106.1k
Position Overview The DevSecOps Engineer, Junior supports the design, security, and automation of delivery pipelines and infrastructure that underpin mission-critical applications. The role contributes to CI/CD workflows that integrate build, test, and security controls...Contract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Montpelier, VT4 hours agonew$79.4k - $135k
Position Overview The Process Improvement & Automation Lead owns the enterprise escalation and service‑recovery process so that complex issues exceeding standard support channels are resolved quickly, transparently, and consistently. This role serves as the central ...Contract workTemporary workWork at officeShift workASM Research, An Accenture Federal Services Company
Jefferson City, MO1 day ago$79.4k - $135k
Position Overview The Incident Manager, Mid leads the full lifecycle of IT incidents and service requests to restore normal operations quickly and minimize disruption to mission-critical systems. This role oversees day-to-day execution of the incident management process...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Madison, WI2 days ago- The ITIL Specialist, Mid leads the design, implementation, and continual refinement of ITIL-aligned service management processes to strengthen the stability, consistency, and performance of IT services. This role assesses current incident, problem, change, request, and...Contract workWork at office
ASM Research, An Accenture Federal Services Company
Santa Fe, NM4 days ago $78.4k - $79.6k
Responsible for corporate learning and development function within the Human Resources Operations Team. Implements all aspects of organizational development. Develops training programs, facilitates corporate learning & development change management initiatives, and reviews...Contract workWork at officeASM Research, An Accenture Federal Services Company
Cheyenne, WY1 day ago$47.7k - $54.6k
Installs, changes, and repairs basic problems of personal computer hardware and software systems, and provides technical assistance to system users. Answers inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends...Contract workWork at officeASM Research, An Accenture Federal Services Company
Raleigh, NC3 days ago- The Problem Mgmt. Lead / Problem Manager, Senior leads the end-to-end problem management function to identify, analyze, and eliminate root causes of recurring incidents impacting mission-critical IT services. This role owns the lifecycle of problems from detection and ...Permanent employmentContract workWork at office
ASM Research, An Accenture Federal Services Company
Indianapolis, IN4 days ago
