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- ...emergency procedures). ~ Make recommendations for improvements in call statistics. ~ Capture web analytics data primarily through Alvaria WFM. ~Develop and maintain statistical forecast models for workload and staffing requirements, including forecast vs. actual...SuggestedFull timeWork experience placementSeasonal workLive inWork at officeLocal areaRemote work
Wisemen Multimedia, LLC
Chamblee, GAmore than 2 months ago $80k - $124k
...committed to operational excellence and leveraging cutting-edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact center performance.**Position Overview:**We are seeking a highly skilled and...SuggestedTemporary workLocal areaFlexible hours$80k - $124k
...committed to operational excellence and leveraging cutting‑edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact center performance. Position Overview We are seeking a highly skilled and motivated...SuggestedTemporary workWork at officeLocal areaFlexible hours- ...value, complex enterprise agreements in a fast‑paced environment Strong business acumen with ability to balance legal risk against commercial objectives Experience advising on security compliance frameworks (SOC 2, ISO 27001, FedRAMP, etc.) #J-18808-Ljbffr Alvaria, Inc.SuggestedFull timeContract work
$145k - $175k
...Experience managing staff Experience developing mobile applications (IOS, Android) Experience integrating WFO platforms (NICE, Verint, Alvaria, etc.) Experience migrating legacy premise Contact Center platforms to cloud services Experience developing Conversational Agents...SuggestedWork experience placementRemote work- ...BA - IA - VMO Location: West Des Moines, IA Pay Range: What's the Job? Provide system administration and technical support for Alvaria and Verint Workforce Management platforms. Support forecasting, scheduling, and capacity planning activities to optimize contact center...SuggestedContract work
$58.1k - $97.6k
...technology and enjoy optimizing tools for large‑scale operational impact. You have experience with WFM tools such as Assembled , Verint , Alvaria , or similar enterprise scheduling and capacity platforms. You are known for building strong cross‑functional relationships and...SuggestedHourly payWork at officeLocal areaRemote workFlexible hours- ...-functional teams to mitigate risks. This position requires a JD from an accredited law school, 6+ years of experience, and strong negotiation skills. It's an exciting opportunity to join a dynamic team focused on innovation and excellence. #J-18808-Ljbffr Alvaria, Inc.Suggested
- ...management is seeking a Workforce Management BA - IA - VMO in West Des Moines, IA. This role involves providing system support for Alvaria and Verint platforms, optimizing contact center operations through forecasting and scheduling, and leading data analysis. Candidates...Suggested
